I advise against using this company for sprinkler or landscape needs. The owner has no business ethics at all. Valve was bad within a year & started leaking. Faulty valve was replaced Water usage doubled in one month from the leak. Back flow preventer is still leaking water as I write this. Owner said she will charge to repair this even with written two year warranty. I am looking elsewhere for repairs on the system I paid for last year. Sad huh? Buyer beware.
Posted: 7/01/2011 • Link to this review
I had a $2000 sprinkler system installed by Rain King on July 18 and for at least two weeks I could not water my lawn because of a faulty control box. I kept getting empty promises "He'll be there tomorrow to replace it" Finally after about 2 (possibly closer to 3) weeks, they replaced the control box. This box will not let me set the year to 2008, the lowest year it will accept is 2285. I've tried to call to let them know of the problem and I get "You know, I'm right in the middle of a call. I'll call you right back" Three days later, no call. Add to all this the fact that they chopped up my phone line and the coaxial cable during the installation and never bothered to repair it and I'm one VERY disappointed customer. I would never recommend this company to anyone.
Posted: 8/15/2008 • Link to this review