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We had our system installed a couple of years ago and immediately started having $600+ water bills. This company was very responsive to our calls but could never find the leak. So, we had someone... else reinstall the boxes and have had no problems since.VIEW MORE »VIEW LESS »
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We had our system installed a couple of years ago and immediately started having $600+ water bills. This company was very responsive to our calls but could never find the leak. So, we had someone else reinstall the boxes and have had no problems since.
Very quick to respond to our repair request. The technician was able to work with my schedule on the day of service so it was convenient for the both of us. The repairs were completed quickly and for a good price.
Thank you for your kind words. We appreciate your business.
I called Rainmaker on a Friday night late and told them i had a major leak in the system. The staff did everything possible to accommodate my needs. The were out at my house within an hour and had everything fixed quickly. I truly appriceate the hard work this company put in for me. They are very courteous, amazing and a overall fantastic company.
Thank you for your business!
This is in response to Rainmaker's reply. I waited 6 hours and then I called you to ask if you were coming. The response I received was "I didn't see you on the schedule".
Regarding your reply: I will make a note of your response to the file along with the Tech notes. Again, let me apologize for the inconvenience. Original reply: We are sorry for the inconvenience you experienced. Our tech was stuck on another job and knew he would not be able to make it, therefore, he CALLED you to advise of the situation and asked if he could come the next day -- Saturday. You then cancelled and told him not to bother. I understand that you were inconvenienced, but we would have been happy to adjust the billing accordingly were we given the opportunity to service the system. Thank you.
Great service. Knowledgeable, friendly, professional staff. Quickly fixed what I spent hours trying to do myself.
Thank you for putting your trust in our business. We appreciate the opportunity.
From the initial contact to the final product repair, the communication with the office staff and technicians were great. No surprises as far as costs or timeliness. Very knowledgeable team.
Thank you so much for giving us the opportunity to service your irrigation system.