Last week, our garage door jumped the track. The door was crooked, partially hanging off the track and the track was bent. We were sure we had ruined the door. We fired up Google and started calling around. Raleigh Garage Doors Repair was the only company where the service person answered the phone. He scheduled an appointment for that afternoon. Technicians arrived right on time. They quickly assessed the damage, recommended that we repair the track and replace the rollers. They quoted a very fair price - and immediately went to work. They repaired the bent track, replaced our worn out rollers with new heavy duty sealed ball bearing rollers and adjusted the spring. They even took the time to correct installation mistakes we'd made when we installed our Home Depot garage door opener, graciously replaced a broken light sensor with new one and neatly rewired our amateur wiring job. By the time they left, these guys made sure that both our garage doors were rolling smoothly and quietly. Better than new. We'll definitely call Raleigh Garage Doors Repair when it's time to replace our aging garage door openers because we know they will do it right.
Posted: 8/19/2011 • Link to this review
My door spring broke this morning and locked my car in the garage. I read a couple reviews on Google and decided I'd take a chance on Raleigh Garage Doors Repair deal. The customer service representative was able to get me scheduled for a visit the same day between 4-7pm. Doorbells rang at 4:15 and the technician went to work. He did a full checkup on the door and gave me feedback about its condition and performance. He then replaced the broken part with no pressure to buy or fix anything else and charged exactly what they quoted in our phone call. Solid service and friendly technician. This is the kind of service that people recommend their friends for.
Posted: 8/14/2011 • Link to this review