Rancho Automotive

2946 Jamacha Road 
El Cajon, CA 92019
Phone: (619) 660-5797
Rancho Automotive Rancho Automotive : General Auto Repair & Service, El Cajon, CA



Reviews
by Edgar H at Citysearch

Posted on Citysearch on 1/24/2012
Thanks Rancho Auto
I took my truck here for a 100k mile service this past week. I was quickly greeted by Jerry, the service manager, who helped me get squared away with the work I had requested to be done. I dropped it off the day before I left for a vacation and they told me it was no problem for it to be there while I was out of town. My vehicle was in pretty rough shape and Jerry and his team went out of their way in getting my service done on time. He called me every day with updates on my vehicles progress which made me feel good that the appropriate work was getting done in a timely manner. When I arrived to pick up the vehicle he had a whole box full of parts that they had replaced on my truck, taking the time to show me what was wrong with each part and why it was replaced. Then he showed me all the new parts that were installed and I was very pleased with the quality of their work. I felt their prices were reasonable and Jerry went above and beyond making sure I understood why they took the steps that were made in repairing my vehicle. I would highly recommend this repair facility to anyone in Rancho San Diego looking for peace of mind in an auto mechanic. I will be taking all of my vehicles in the future to Rancho Auto Service for all of their service needs.
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Reviews: 2

Posted on 3/6/2011

Cheater
Boy this place is bad! I took my car in because a light came on, they took a look, charged me $100, but couldn't fix it. When I came to pickup my car, the owner was driving it! I waited 10 minutes for him to return, said he "just wanted to see which light was on". He had added 25 miles to my car and I lost 1/4 tank of gas!!! And he has a BBB sticker in the window that expired in 2009! Will never go back and will tell everyone not so as well!!! He gives honest repair shops a bad name!
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Reviews: 3

Posted on 1/27/2011

Bad for business!
A shady business man = WORST service ever. I initially took my car in on a spur of a moment for a smog test not knowing anything about this business. After the smog test was completed, I was given the run around that I failed my smog test and I needed to have the repairs done there. When I asked the man how much it would be to re-test the car after I had 'my' mechanic repair the vehicle, the bull$hit started pouring out of his mouth 'you have to repair your vehicle here,''your car failed but I tested it a different way,''only a smog tech can do the repairs, & I don't know if your mechanic is a qualified smog technician like I am'.

I've had issues with my car's smog before, however, I've also been to places that will re-test for a certain amount. What I don't understand is how this so called business man lists on his menu of repairs a $30 charge for a re-test for smog but tells his customers he only re-tests if the repairs are done there. And what other way does he test the vehicle that makes his way more effective? In all of this, I have to say that I went to my mechanic who resolved the issue for $250 and I found another trustworthy business who re-tests the car for free if you fail your smog test! There's so many more businesses out there who does HONEST business unlike this one. Rancho Auto is BAD for any business, avoid at all costs!!!...
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Reviews: 1

Posted on 6/18/2009

Never go there, they will rip you off
I went in there for an alignment and when I returned for the car they told me that the camber was not adjustable. I know it is. I had gone to Sears and they had done it for the same price. I demanded them to adjust the camber or give me my money back. they refused and told me I had only authorized "an alignment check and toe setting only".
bad bad service. just find somewhere else better to fix your car and spare yourself the frustration and money.
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Gigg2
Reviews: 38

Posted on 10/3/2008

Great Place
We have gone to Rancho now a few times. Honest, reliable place to take your vehicle. We have other friends that swear by them. Highly recommend.
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