Randal K Rowan DDS

We have gone to this dentist for yrs and I am so upset by what happened today. First, the girl at the front told me that he would talk to me about which type of night guard I needed, but instead he was asking me which one I thought was better like I am supposed to know. He acted completely confused from the start. Then, he was so unorganized that he couldn't find his samples so finally he hands me what he told me was a USED guard as a sample! That should have been enough for sanitary reasons, but I still went on thinking it would get better, I mean I had gone there for years and had referred countless people to him. Think again! I warned him that I gag badly so when he started the mold I started to gag. He started yelling at me so I started freaking out even worse. Then, he started saying, "I'm not doing this 3xs and if this comes out I'm done". I am sure it is annoying to have someone like me that does not do well with molds, but I have never seen a Dr act like this. This was the first mold and there was no reason to yell at me. After that he stomped out of the room yelling to the girl at the front "I did everything I could, I need a break". He left me with it 1/2 in my mouth so I had to pull it out and pick out the rest in the bathroom. I was so shaken and upset I grabbed my purse and left. On the way out I hear "miss, miss..oh well" from him. After all of the years my family and I were clients, we will NEVER step foot back in his office nor refer anyone I know to him.

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Very thorough and very personable. Does not suggest procedures to maximize revenues, as some dentists seem to these days. I felt confident in his judgment and professionalism. Definitely one of the top dentists I've been to.

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I have been going to Dr Rowan for years. He is a great dentist, practical (he does not try to talk you into things you don’t need), and he dose excellent work. His office staff is very friendly too.

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I am extremely picky about my dentist and Dr. Rowan is one of the best I've been to (besides my Dad)! He is very personable and takes the time to understand any issues you have. He does a very thorough cleaning.

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