Description

Rape Appliance Co - Norcross, GA - Portrait

Warranty service on Anaheim Home Appliances, In-Sink-Erator and Waste King families of appliances. Out-of-warranty service available in a more limited area for most major home appliances. 90-day parts and labor warranty on out-of-warranty repairs. If unsure whether plumbing problem or disposer; electrical problem or range, call me first. If I can't repair the problem, there is no charge for the call.


Reviews

  • Rape Appliance Co - Norcross, GA -  Sacatl

    Reviews: 1

    A total gem
    Sacatl (1 review)
    1/26/2013

    I got Bob's name off the sticker left on the garbage disposal that was here when we bought the house. He answered my calls and emails promptly, gave a reasonable quote, and then made an appointment to come here. Then, I did a terrible and out of character thing. I forgot to cancel the appointment despite my husband having fixed it himself (I blame being a sleep-deprived mom of a 2 month old and 19 month old). Bob showed up and did not charge me for his visit, despite the inconvenience to him. You will not find a more stand up guy.

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  • Rape Appliance Co - Norcross, GA -  ramderton

    Reviews: 7

    As Promised
    ramderton (7 reviews)
    8/15/2012

    Our built-in microwave quit working after 9 years. It turned out to be the magnatron which needed to be replaced. Rape was on-time for both visits to our house, his fees were easy to understand and he did exactly what he said he would do for exactly the amount of money he indicated. Very straight-forward.

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  • Rape Appliance Co - Norcross, GA -  Skip

    Reviews: 6

    Best Experience
    Skip (6 reviews)
    7/17/2012

    Yesterday we experienced a most professional home visit to replace a defective garbage disposal by Bob and his son Jacob. They were prompt, extremely pleasant, professional and I had a new disposal within 45 minutes of their arrival. Also, their visit was preceded by a phone call to Bob where he patiently listened to my issue and made sure I was comfortable with his understanding of it. Thanks Bob and Jacob.

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  • Rape Appliance Co - Norcross, GA -  g1h1l1

    Reviews: 1

    Great Service
    g1h1l1 (1 review)
    3/14/2012

    Very punctual, courteous, and thorough with his work. A great repairman. He came most recently to discover that he could not do the work. There was no charge and the bonus was he referred a great plumber.

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  • Rape Appliance Co - Norcross, GA -  krittabug

    Reviews: 21

    Very Trustworthy!
    krittabug (21 reviews)
    12/24/2011

    Bob is very friendly and professional, and seems dedicated to providing quality service for fair prices. He did not charge us for a housecall when he realized that the type of service we needed was out of his realm, but provided helpful information. I definitely would use him again!

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  • Rape Appliance Co - Norcross, GA -  ATLdrew

    Reviews: 4

    Great service
    ATLdrew (4 reviews)
    12/20/2011

    Punctual, professional, knowledgeable and courteous - that's a winning combo right there. I wouldn't hesitate for a moment to use his service for any future appliance repair needs.

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  • Rape Appliance Co - Norcross, GA -  ZinaBee

    Reviews: 2

    Truely the best in Town
    ZinaBee (2 reviews)
    11/11/2011

    You cant go wrong with him, I have used him a few times over the years he always does hiis best to help you and get it done right

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  • Rape Appliance Co - Norcross, GA -  CandHCrem

    Reviews: 3

    Happy customer
    CandHCrem (3 reviews)
    9/02/2011

    My oven would not keep the correct temperature. Bob said it could have been one of two things and the only way to know was to try to repair them. I appreciated that he tried the cheaper repair first. That didn't work, and he didn't charge me for the parts. The second repair did the job. His rates were very reasonable. Bob came to my house three times and could have charged me much more for his time. I really appreciated his quality work, his promptness, and unwillingness to take advantage of me.

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  • Rape Appliance Co - Norcross, GA -  BBauer2345

    Reviews: 3

    Cant beat this guy!
    BBauer2345 (3 reviews)
    8/08/2011

    I own a couple of rental houses and have used his services 5 or 6 times. His service is great and his prices are very fair. If you need your Washer or Dryer looked at or any other appliance call Bob!

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  • Rape Appliance Co - Norcross, GA -  Gordo24

    Reviews: 4

    Outstanding Service
    Gordo24 (4 reviews)
    7/25/2011

    Very easy to work with, extremely knowledgeable and courteous. Bob fixed my sink and washer and did so with my budget in mind. Strongly recommended and will use again.

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  • Rape Appliance Co - Norcross, GA -  morecoffee

    Reviews: 6

    Excellent service, great and trustworthy guy!
    morecoffee (6 reviews)
    5/17/2011

    I found out about Bob from one of his service stickers he left on our former owners disposer. What a find! I called Bob to fix / diagnose/ repair and or replace our disposer that I thought was on its last leg. We talked about the issue over the phone and thought enough to come out and take a look. I was fully prepared to have to pay to replace our unit, but Bob fixed it for half the price of a new one...How is that for integrity! Thank you Bob! With a 16 year old house, we'll meet again, I am sure! Call him, you will be glad you did!

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  • Rape Appliance Co - Norcross, GA -  beintheknow

    Reviews: 3

    Bob is the best!
    beintheknow (3 reviews)
    3/27/2011

    Prompt, professional, competent!! Diagnosed the problem and completed the job $150.00 under quote. (The job took less time than he thought.) I will use him again.

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  • Rape Appliance Co - Norcross, GA -  Parkersmommy

    Reviews: 3

    Great Service!
    Parkersmommy (3 reviews)
    12/29/2010

    I own a company myself and when I our oven went out I went online to find a repairman. I came across Bob on Kudzu here and read his reviews (we too know how valuable word of mouth is) and had him out to our house. He quoted me a price and let me decided whether I wanted to proceed. I called him back and he ordered it. He was prompt and courteous when he came to our house and the price was half of what he quoted! It is hard to find honest folks like that these days. Would highly recommend him!

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  • Rape Appliance Co - Norcross, GA -  blhorbal

    Reviews: 4

    A Big Help
    blhorbal (4 reviews)
    11/24/2010

    My oven went out a few days before Thanksgiving. Bob came over the day after I talked to him. He found an unexpected quick fix and only charged me 1/3 of what he quoted. Professional and courteous.

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  • Rape Appliance Co - Norcross, GA -  AdamR185

    Reviews: 2

    Exceeded Expectations
    AdamR185 (2 reviews)
    9/30/2010

    Bob came to my home to perform warranty service on my garbage disposal. He arrived when he promised he would be there and was professional, courteous and a pleasure to work with. I will call him again for future needs.

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Business details

Brands Rented or Repaired

  • Admiral
  • Amana
  • Bradford
  • Coldspot
  • Emerson
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kitchenaid
  • Magic Chef
  • Maytag
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
VIEW MORE »

Services

  • Commercial Accounts
  • Do-It-Yourself Advice
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Repairs & Maintenance
  • Testing & Diagnostics

Types Repaired

  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 4:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • Cash Only
  • Money Orders
  • Personal Checks

Year Established

2003

Languages Spoken

  • English