• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Rapid Rooter

(602) 866-6337

Phoenix, AZ 85001   map »

Business overview

Reviews

View More »

POOR WORKMANSHIP AND CUSTOMER SERVICE!, 9/07/2010

RR worked on my remodel. Two consequent problems:leaky pipes under one sink and no connection between overflow and drains in other two sinks so water stagnates. RR told me leaky pipes were result of... vanity height and it was not correctable and not their problem. I paid another plumber $128 and he corrected it. RR said overflow could not be corrected and warranty had expired. I showed email I sent well before warranty expired; then RR said they would fix it but I would have to pay for parts. I said I alreday paid to repair their other work and he should consider that payment for parts (which cost less that I paid). Chad refused. I find him incompetent and untrustworthy and not interested in happy customers. I tried to be fair; he did not.I would not recommend them for any work!

VIEW MORE »VIEW LESS »

Displaying 1-1 of 1

Reviews

mmyinaz

Reviews: 1

POOR WORKMANSHIP AND CUSTOMER SERVICE!

RR worked on my remodel. Two consequent problems:leaky pipes under one sink and no connection between overflow and drains in other two sinks so water stagnates. RR told me leaky pipes were result of vanity height and it was not correctable and not their problem. I paid another plumber $128 and he corrected it. RR said overflow could not be corrected and warranty had expired. I showed email I sent well before warranty expired; then RR said they would fix it but I would have to pay for parts. I said I alreday paid to repair their other work and he should consider that payment for parts (which cost less that I paid). Chad refused. I find him incompetent and untrustworthy and not interested in happy customers. I tried to be fair; he did not.I would not recommend them for any work!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO