I had an old TV that just stopped working one day - I could hear it come on, or try to come on, but that was it. I called around to several repair businesses and didn't get a good feeling from any of them. They just wanted to know when to come out. I called Rattigan and the person I spoke to was great. Instead of just setting an appointment, he asked details about the TV. When he found out how old it was and that we had never had any service in all those years, he recommended that we check our lamp before going to the expense of having them diagnose the TV. Not only did he give me this advice, he explained how to check it myself! Rattigan was absolutely correct. They not only saved me a lot of time, but also the expense of the diagnosis. Rattigan went above and beyond my expectations. I will definitely call them next time I need a repair.
Posted: 11/08/2015 • Link to this review
Totally, utterly useless. Kept my TV for five days and then returned it unrepaired. Then lied by saying it "worked fine" in the shop. No f----g way. A complete waste of my time and unethical to boot. Patronize these bozos at your own peril.
Posted: 2/05/2013 • Link to this review
Said it would take 2 weeks to get part come to find out after 3 weeks they never ordered part,then they say they wait upto 2 days before making a time to come out,they never came out to look at tv they asked us all questions and assumed.They are contracted by walmart warranty so never buy it then they make appt and said they will be out between 7 and 8pm then they call and say it will be after 9pm.They blamed company they are contraacted by for not ordering part but they did not realize the other company had already told us they shipped the part to them 2 eweeks prior,they lie and are very unprofessional would NEVER recommend. I ususally don't leave reviews I just try and make the best of an issue but don't waste your time with this company.
Posted: 9/12/2012 • Link to this review