The lady at the front desk is the best but when it came to the end of my lease not only did they ask me to move out early, they did not pro-rate me the days I moved out. They also did not return more than 75% of the deposit stating misc there were not done. House was left in very good shape, even better than when I moved in! Beware you will not get your deposit back!!!!
Posted: 10/27/2012 • Link to this review
I liked the apartment my husband rented out in Tucson initially but they have the worst customer service.No one ever picks up the call after you are in and moreover there is no communication between them.Instead of asking specifically there was no check in and check out inspection. We received the key in a lock with number.It was vacation rental and we cleaned everything and still were expecting only cleaning fee as promised but after checkout they gave us a huge list of missing things. No checkout inspection .moreover they told us they never received two set of keys we dropped in an envelope at their office as asked by them on Sunday and billed for that too.Initially too they tried to fraud in deposit amount. We knew their service thats why took pictures too of dropping keys in their office but they still dint listen.DO NOT RENT ANY PROPERTY FROM RPM RINCON..BEWARE ..THEY WILL TRY TO MAKE EVERY DOLLAR .Search for RPM RIncon reviews online and you will find what they are.I wish I could have done that before.I am writing my review only here because I was surprised all 5star reviews only on this site and may be they are owners of houses or the review is for the house not the services.Better deal with owners directly or chose better service providers
Posted: 7/02/2012 • Link to this review
Much appreciation to the leasing dept. at RMP. You have the best agents I have ever dealt with in my 12 years of buying/renting properties. From our first showing RPM displayed professionalism and continued to surpass my wife and mine's expectations. We were looking at properties in our area for some time and with RPM we were able to find what we were looking for quite easily. They went above and beyond their job description and my family is extremely grateful. Thank you and your employees for your outstanding work. Thanks for your time.
Posted: 1/29/2012 • Link to this review
Your leasing agent did a phenomenal job in finding us a new rental home. She showed great attention to my needs and looked out for my best interest. I can't tell you how lucky I am to come across someone like that within the rental market as I have struggled the last 2 months finding a rental for my family.
Posted: 1/19/2012 • Link to this review