Do not trust these guys!! One guy gave me the wrong estimate for an interior detail. The manager said it would take two, three hours top.. we were there for over six hours!! They said they vacuum the trunk as part of the package, which they did not do. Then, when i finally got in my car to leave I noticed both of my front door handles were broken completely. I wasn't mad because I understand mistakes happen.. but when I asked the manager about them, he said they were already like that. I tried to kindly explain that they were definitely not like that since my husband and I were able to exit the car normally when we arrived. He "showed" us on camera that it was already broken when he went to vacuum, but they are the ones who drove my car to the vacuums!! I am unable to open my two front doors from the inside now. These folks do not have the spine to admit a little mistake. They offered to file a report, but we had to get out of there before I really started to get upset. I have been to Red Carpets before and never had issues. This is my first time at this location, and my LAST time at RC.
Posted: 6/12/2012 • Link to this review
I love that you pull up and someone comes to your car. That is service! My car always looks pristine when I leave there and the couple of time I found a spot they were right on top of cleaning it up!
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review