I've used Reed twice for plumbing needs and both times they were BEYOND courteous and very reasonably priced. Not sure what the one bad reviewer experienced but I have a hunch he is blowing whatever happened WAY out of proportion.
Posted: 2/13/2010 • Link to this review
RCI has been to our house twice. Brad came out both times and was professional, explained his work, and repaired the issues quickly. He also checked some other small issues we had in the house for no extra charge. I will definately call on them again.
Posted: 2/04/2009 • Link to this review
Phoned on a Thurs, a rude lady with an attitude answered the phone. Asked to speak with the plumber about a leak & was told no one was there. Asked if I could leave a message & she rudly said "I told you no one was here" & wouldn't take my message. Phoned on Friday only to have the same rude lady answer & was told no one was there. After asking numerous times if I could leave a message she finally said yes. Phoned on Saturday morning & again was told by the same rude lady no one was there & took my number again saying someone would phone back. Waited all wknd & never received a call therefore I phoned again on Mon only to get the same rude lady who told me "take your d*** business elsewhere & hung up. I immed. phone back & was told, "if it's so d*** important listen to the recording & send a page" & again hung up. I immediately paged twice & have never received a response back. Knowing this lady is the wife of the owner/plumber, there's apparently family drama which is having a grave effect on business but no customer deserves to be left hanging, disrespected or cursed at when in need of services.
Posted: 2/04/2008 • Link to this review