I just moved to Elk Grove and needed a local salon to do my hair. I called and made an appointment with Pam. She was very knowledgeable during the consultation and knew what she was doing. I am very satisfied with my hair and would definitely recommend the salon to others. P.S. the staff was very friendly and nice.
Posted: 3/25/2012 • Link to this review
I went to this place thinking it was going to be my salon from now on, looked clean with reasonable prices, oh boy was I wrong!!! My husband got a haircut that looked nothing like the picture he showed the stylist, she did her own version of the haircut. I showed her a picture of how I wanted my bangs cut, and she completely messed them up!!!!!! Cut them with me wearing pony tail then way to short and keep arguing with me saying I needed to train my bangs, when I have always worn bang & cut like the once on the picture! Then she added that she should have cut them with my hair down!!! What kind of stylist would do such a thing specially one that has been cutting hair for 20 years!!! She still had the nerve to charge me for something I didn't ask for!!!! Plus when we got home we realized that the sides of my husband's hair were uneven by at least half an inch!!!!! Never going back there again!!! Everything was horrible; service, politeness, quality, and the use of in appropriate language...without mentioning she wanted her 18 year old daughter (unlicensed) to cut my bangs!!!!!! Everything stared fine until she had a walk-in client, (we had an appointment), and she started getting anxious and just wanted to finish us without paying attention to her mistakes. I even told her that if she was in a hurry she shouldn't have cut my bangs just to get it over with! Now There's absolutely nothing I can do but to wait for my hair to grow back to fix it!!! Horrible!
Posted: 2/02/2012 • Link to this review