The customer service rep who handled our roofing job took care of working with our insurance company. He was available on his cell phone when I needed him. He responded in a timely fashion. The crew showed up early (early is on time) and finished the same day.
Posted on GuildQuality: 7/01/2017
I used Regal Restoration and Consulting to replace the roof on my home. I read several reviews and decided to go with them. It can be a daunting task finding a reputable company for repairs to your home. I must say, my decision paid off as they were highly professional and extremely knowledgeable. They also took the time to educate and guide me throughout the entire process. They were prompt and did an excellent and thorough clean-up upon completion. I highly recommend Regal Restoration and Consulting for roof repair/replacements without reservation. Thanks Regal!
Posted on GuildQuality: 5/03/2017
We were SO pleased with Regal replacing our roof! From the very beginning to the end, everyone was nothing but professional and so kind. Eric Broome was the first one from Regal to knock on our door and it was so refreshing to have someone just being straightforward and not pushing for the sale (in the 2.5 years we have lived here, we have had at least half a dozen roofing companies come along). Then Matt Chism took over the process and he was so great to work with. Always staying in touch and he really maintained great communication the whole time. His positive attitude certainly did not go unnoticed either! The day the new roof was being installed, Sarah Cool stopped by to make sure everything was going smoothly. Again, another employee with a positive, upbeat attitude! (Matt was there as well, but we had to leave before he arrived and didn't get back until after everything was finished up). The people and culture from Regal are par none in our opinion. And to top it all off, we received a hand written thank you note! The Regal team we worked with was fantastic, so thank you very much for making a "not so fun process" be nothing but positive and 100% worry free. Now, there are Regal signs in 2 or 3 of our neighbors yards and we are so happy to know they will be very well taken care of just as we were!
Posted on GuildQuality: 2/15/2017
Regal Restoration and in particular Brett Stusak were nothing short of amazing. Brett assisted me in filing a claim with my insurance company and walked me through that nightmarish process. As we waited for the insurance company to approve the claim Brett and even the president of the company kept in constant contact with me to explain what was happening and why the claim would ultimately be paid. Once we were approved the Regal crew swept in and did an outstanding job of replacing my roof and even updating to ridge vents etc. They were able to complete the job in one day (a long one at that) and were very thorough in covering up plants and cleaning up afterwards. I highly recommend Regal Restoration for your project
Posted: 2/12/2017 • Link to this review
Our experience using Regal Restoration to replace our roof was amazing! Brett Stusak was exceptional through the whole process. He is exceedingly knowledgeable, worked directly with our insurance to get our claim approved, and kept us informed the entire time. Our roof looks fantastic; the work was completed on schedule and at the agreed price. We would definitely recommend Brett and Regal Restoration.
Posted: 2/12/2017 • Link to this review
Do you know how hard it is to find a company that says not only what they will do but when they will do....AND THEY DO. Well let me tell you folks Regal Restoration & Consulting, LLC firm does and they mean it. We just had to have our roof replaced and man oh man these folks were the right ones for the job. Our personal representative, Brett Stusak was with us from beginning to end and kept us not only in the loop but in the driver's seat with everything that was to happen and when it was going to happen. The crew that did the actual labor were here on time, did their job and CLEANED up the mess after the job was over to the point that you wouldn't have even known they were here. Regal Restoration gives customer service like no other company I have ever dealt with. If you want some one you can rely on...call them today...don't wait.
Repaired our roof.
Area Dallas, GA
Cost $10,000 - $14,999
Date September 2016
Posted: 9/08/2016 • Link to this review
Are you looking for great customer service and a company that wants to exceed your expectations? Regal Restoration & Consulting is that company. I had the pleasure to work with Shawn McClimon on installing a new roof after discovering that the roof had shingles that had been recalled. Sean walked the roof, gave us pictures, worked with our insurance company and communicated with us throughout the process. He even put a tarp down in our attic to help make our cleanup in the attic easier. The crew worked hard and did a thorough cleanup. I highly recommend Regal, and in fact, most of our neighborhood had their roofs redone by Regal.
Area Acworth, GA
Cost $1,000 - $2,999
Date February 2015
Posted: 7/11/2016 • Link to this review
Regal did a great job putting a new roof on my house. Brett Stusak knows the business inside out and followed through on every detail. I highly reccomend this company.
Posted: 9/14/2015 • Link to this review
Thanks for the awesome review! It was our pleasure to help!
Regal Restoration is THE business to use. We needed a new roof and they delivered. Nick Ferris handled our project from inspection to working with the insurance company to seamlessly get the project approved, scheduled quickly and completed as promised. All parties have been pleasant and professional.
Posted: 9/08/2015 • Link to this review
Thank you so much for the review. It was our pleasure to serve you. Let us know if you need anything else!
Regal did a wonderful job on our roof. From their work to the clean up was excellent! Very Professional
Posted: 9/07/2015 • Link to this review
Jena, thank you so much for the kind words! Let us know how else we can help.
Regal replaced my damaged roof and Paul and his team were the best to work with my Imsurance Company! Would not hesitate to refer them to anyone ! Highly professional group ! I was 110% satisfied with their work' Pete Charette Acworth, Ga
Posted: 1/30/2015 • Link to this review
Regal and Jeremi Parker were fantastic. They did everything they promised on time with no surprises. Their crews did great work and cleaned up after it was done. I would highly recommend them
Posted: 5/09/2014 • Link to this review