Reliable Appliance

3 star rating 29 Reviews

(678) 671-3283(678) 671-3283 View Website »

10735 Plantation DriveAlpharetta, GA 30022

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Reviews

  • Reliable Appliance - Alpharetta, GA -  roswellqs

    Reviews: 3

    Not the company advertised
    roswellqs (3 reviews)
    1/29/2010

    After reading thru the reviews in Kudzu I called for service on our dishwasher. I guess I should have suspected that something was amiss when the phone was answered without reference to Reliable. Remarkably they were able to come that afternoon. I was out, but the technician came and made a quick visit. He replaced a fuse and tightened a lose wire and charged the so-called rock bottom price of $160. The 20% discount brought it down to $130. Upon questioning the price during a followup call about a problem that did not appear to be resolved...I was told we got a great "Blue Book Price" and that any problems beyond the fuse replaced on the initial visit...would require paying for another service call. So much for standing behind their service. This puts them in the same bottom-feeding food group as A & E Service as far as I'm concerned. If there are further problems with this appliance...I will NOT be calling them back.

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  • Reliable Appliance - Alpharetta, GA -  otkushunos

    Reviews: 1

    Finally found a great repairman
    otkushunos (1 review)
    1/10/2010

    Finally found a great repairman We've tried a few other appliance repairs and were not impressed. Sam recently repaired refrigerator for us. I was initially impressed with his integrity on the phone, so I gave it a shot. He did a great job, was communicative and friendly. He showed up when he said he would and did a thorough job.I am so happy that I've finally found a good repairman!‎

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  • Reliable Appliance - Alpharetta, GA -  lloydgary1

    Reviews: 1

    GREAT JOB
    lloydgary1 (1 review)
    11/18/2009

    Courteous and knowledgeable. Did a great job repairing my refrigerator, and explaining everything. Would recommend them HIGHLY.

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  • Reliable Appliance - Alpharetta, GA -  YaleRealty

    Reviews: 1

    Bad bad bad customer service
    YaleRealty (1 review)
    11/17/2009

    Called in to try to get a copy of service invoice. The guy was pretty rude and insisted no way to provide it.

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  • Reliable Appliance - Alpharetta, GA -  AU_WDE

    Reviews: 1

    Wouldn't leave my home until I called the police.
    AU_WDE (1 review)
    10/20/2009

    Well I used Reliable Appliance to take a look at my stove. They said it was 7.95 for the service call. After the work was done they gave us a bill for 80bucks saying they did more then a service call. We only asked for a service call and for him to tell us what needed to be fixed. Told him to do no more then just the service call because we might just replace the unit. When he gave us the bill we told him no and said we would give you 10bucks just for you to leave. He got angry and wouldnt leave so we had to tell him we were calling the police so he would leave my home. I will NEVER use them again and will be sure to spread word so no one does. This company sent a shady person to my home and attempted to scare us into paying 80bucks.

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  • Reliable Appliance - Alpharetta, GA -  scarpone

    Reviews: 1

    Read The FINE PRINT on your receipt
    scarpone (1 review)
    9/14/2009

    Repair man came same day to repair dishwasher.Said part needed to be ordered and would cost $380.Said I needed to give $100 deposit.Next day the dishwasher started to work on it's own.Canceled the payment on $100 deposit. Received letter from lawyer saying I owed $125. I read the fine print on receipt and sure enough, I do.

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  • Reliable Appliance - Alpharetta, GA -  newlife77

    Reviews: 2

    BEST IN TOWN
    newlife77 (2 reviews)
    9/02/2009

    This company is very professional and did a wonderful job repairing my fridge and washer. They are very reasonable ($230 for BOTH appliances)They even offered a warranty and used genuine manufacturer parts, not knock offs. I told all of my friends and family!!!I saved money because one company did all the work.Thank you!!!

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  • Reliable Appliance - Alpharetta, GA -  tanangel43

    Reviews: 2

    GREAT COMPANY!!!
    tanangel43 (2 reviews)
    9/02/2009

    I called them in the morning and there was a tech at my front door an hour later.I was skeptical at first because their ad seemed too good to be true. The tech was very honest and repaired my washer for only $274!! Sears estimated $589 for the same repair!!

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  • Reliable Appliance - Alpharetta, GA -  sapfan11

    Reviews: 1

    Rude and Bad Business
    sapfan11 (1 review)
    7/26/2009

    I called this company for my kitchen garbage disposal problem very recently. Below is the way the technician behaved. I asked him to please remove his shoes and come in. His answer is my shoes are very clean. He didn't remove. He diagnosed the problem and told me that garbage disposal need to be changed as it is leaking. Estimated for $368. I asked him if he can split the estimate between cost of equipment and labor. He told me his labor charge is $95 and the rest is equipment cost. So it came up to $273 for a 1/3 HP Insinkerator. I told him I need to do some research. Technician took 8 dollars from me for the estimate and he gave me a reciept without even mentioning what the problem is and model I need to replace. When I asked him he told me I already what needs to be done and left. I searched on the internet for the same model and found that it is $72 at Lowe's Inc. I called Sears for the service and the Sears technician came in and replaced that with a better model and better HP (1/2 HP instead of 1/3 HP) just for $110 and labor for about $115 which came upto $225. BTW, When Sears technician came, the first question he asked me is "Can I come with my shoes on or do you want me to remove my shoes". That's what I liked in them. I like Sears. They are very reliable with excellent customer service and it is a big company and will respond immediately if there is a problem with in the warranty period.

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  • Reliable Appliance - Alpharetta, GA -  carl75305

    Reviews: 10

    Dryer repair
    carl75305 (10 reviews)
    7/16/2009

    Tech showed up on time, quickly diagnosed the problem and gave an estimate. Total cost was under $200, so it seemed reasonable. The whole process took less than an hour. I did have a little trouble understanding him because of his accent.

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  • Reliable Appliance - Alpharetta, GA -  collintrace

    Reviews: 1

    Nice and quick service
    collintrace (1 review)
    6/01/2009

    My side-by side refrigerator was completely out this morning. Repairman came 30 minutes after I called and fixed it in no time. It was really good service.

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  • Reliable Appliance - Alpharetta, GA -  rufgous

    Reviews: 2

    Refrigerator is fixed same day.
    rufgous (2 reviews)
    5/09/2009

    My refrigerator had stopped working one day and i did not know what to do,because i did not want the food to go bad. So i called Reliable and they were able to come and fix it the same day.Recommend.

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  • Reliable Appliance - Alpharetta, GA -  homeowner2007

    Reviews: 3

    STAY away from this company!! BAD BUSINESS
    homeowner2007 (3 reviews)
    2/01/2009

    The only positive is that they came at 2:30 for a same day appt. scheduled between 2-4 pm. Seemed Albert didn't know what was wrong with the dishwasher. He told me he was going to check for a "part". He went outside and was on the cell phone. He came back inside and said nothing to me. After a few moments of looking at the dishwasher he said it will cost $146 to fix. When I asked what was wrong he said water wheel or wild or something. Being that I stil did not understand what I could potential be paying $146 for I asked for a better explanation. The technician refused to tell me exactly. He became very evasive and his accent more pronounced so I really couldn't understand him. I was told that if I agreed to have dishwasher repaired then he would tell me what was wrong in detail. If I did not agree to repair then he would tell me nothing. In the end, he claimed it was a water electrical issue. He then said it was $20 for the estimate. I repeated that according to the internet it should be $7.95 he disagreed. So I politely brought my laptop over and read exactly what it said. IMO Albert was rude and really turned me off as a potential customer when he decided to not be honest about the repair. I will not do business with this company and now strongly believe the GREAT reviews are BOGUS! Oh and the part written on the receipt is VITEN VOVLES which is not even ENGLISH!! HORRIBLE company.

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  • Reliable Appliance - Alpharetta, GA -  maryana59

    Reviews: 1

    Best in town
    maryana59 (1 review)
    12/09/2008

    I called at 8am to schedule an appointment.A techician was at my house in 1hour.He fixed my refrigerator right away.Price was surprisingly good.The repairman was very knowledgeaible and friendly.I would recommend this company to anyone who needs fast and professional service.

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  • Reliable Appliance - Alpharetta, GA -  cool_dude

    Reviews: 1

    good company
    cool_dude (1 review)
    12/07/2008

    theses guys got me out of a really bad situation my stove broke on thanksgiving! Can you believe that! Anyway, I called them on thanksgiving day, a tech came out that morning and fixed my stove, even had him look at my frig and he did a free maintenance. Ya'll saved me, thanks!

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Business details

Brands Rented or Repaired

  • Admiral
  • Amana
  • Bosch
  • Braun
  • Briggs & Stratton
  • Coldspot
  • Emerson
  • Frigidaire
  • Gaffers & Sattler
  • Gaggenau
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • Jenn-air
  • Kelvinator
  • Kenwood
  • Kitchenaid
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Estimates
  • Freon Changes & Removal
  • General Repairs
  • In-Home Services
  • Repairs & Maintenance
  • Replacement
  • Same-Day Service
  • Testing & Diagnostics

Types Repaired

  • Coolers & Wine Cellars
  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Stoves & Fireplaces
  • Trash Compactors
  • Washing Machines
  • Water Heaters & Pumps

Hours of Operation

  • MON
  • 7:00am
  • 12:00pm
  • TUE
  • 7:00am
  • 12:00pm
  • WED
  • 7:00am
  • 12:00pm
  • THU
  • 7:00am
  • 12:00pm
  • FRI
  • 7:00am
  • 12:00pm
  • SAT
  • 7:00pm
  • 12:00pm
  • SUN
  • 7:00pm
  • 12:00pm

* By Appointment Only

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1989

Languages Spoken

  • English

Photos

Album: Generic
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