Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
At 5:30 pm on a Friday, I told the dispatcher that I had an interment problem with my furnace. I said it is not an emergency as I had a work-around to keep it going. At 9:30 the next morning Chris... Hamrick called and said he was on the way. Found and fixed the problem in 30 minutes. Great job and nice tech.VIEW MORE »VIEW LESS »
Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs... and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.VIEW MORE »VIEW LESS »
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Two years ago we had both of our AC/Heating systems replaced by Reliable. We have been so happy with our new systems. Our experience with Reliable has been made even better by the wonderful technicians who perform our twice yearly service check ups. Today I had the pleasure of meeting Henry Lawrence when he arrived to perform our service. While everyone we have dealt with over the past two years have been courteous and professional, Henry stands out among all of them. He arrived when he said he would, was very friendly, courteous, knowledgeable and helpful. Thanks so much, Reliable, for having the very best technicians! It is a pleasure doing business with you!
We needed to add foam insulation to our attic. We consulted 3 firms including Reliable, and Reliable came through with the lowest price. It was no problem to schedule a date for installation (we had to re-schedule once, as well). The most impressive part was the service we received from the installers, Blain and Josh. They were both extremely polite and even responded to questions we had AFTER the job was completed. We felt well taken care of and they earned our trust right off the bat.
Just had my heating and air replaced by a crew from Reliable. Dustin, Garrett and Travis were polite, professional and did an outstanding job. They took extra time to explain the system, arrived on time and cleaned up after. Highly recommended.
We had a washing machine drain problem that we could not fix.Taylor Deen and Victor Croft spent an hour of hard work and fixed our drain problem.Taylor took time to explain everything. We are very pleased with the great customer service they provided.Highly recommend them.
We have used Reliable 3 times since moving to Woodstock, Ga. All of the guys, JJ, John, Robert, Andrew and Jake are very courteous personable and very professional. They answer questions. Thanks guys! I would not hesitate to give them a call for any installation or problems in the future.
I wrote another review in November but it seems to have "disappeared". I have used Reliable for years and was always pleased. However I had them replace my two units this fall and I have already had trouble with the downstairs unit running continuously. They said it was low on freon and they did a temporary "fix". The salesman had told me they they had received some defective coils. Hopefully they will replace my leaking coils in the spring. i'm supposed to have a ten year warranty. How they treat my problem will affect my happiness with this company. I don't really like how they push you to do reviews after the installation and mention the installers.
Jim serviced my furnace. Outstanding, knowledgeable technician. Will request him for all HVAC jobs. Plus an animal lover!!! Have never been unhappy with Reliable.
On 1/21/15 I was very impressed with services provided by Taylor Dean and Victor Croft. Right from online chat to arrival, about 2 hours, analysis, very competitive pricing, installation of about 2 hours, cleanup and takeaway of old water heater. Reliable and these guys are the ones you want to do the job for you. Thanks again. Ref invoice # 0000324736
VERY trustworthy and reliable. My technician actually caught a hazardous situation in the attic where our roof installers had left our exhaust unattached which could have caused carbon monoxide poisoning!! I would recommend them to everyone.
Reliable Heating and Air put in a new system for us this past summer. Our daughter's room has two exterior walls and seems to stay pretty cool this winter. During our routine maintenance call, I mentioned this to the tech and he went to the attic to see what was going on. He came down and told me there was too much duct work that was bunched up at her vent and he made the needed corrections. It's made a difference in the temperature of her room. Purchasing a new unit with Reliable has been a great experience. I would recommend them to friends and family.
Matt/Lee were very professional & thorough in cleaning my dryer ducts. Recommend them completely! Both were very knowledgable. Our house is only 6 years old and they took out large clumps of lint soaked in water (due to condensation). Recommend everyone get their dryer ducts cleaned regularly. Do the research, they are certified in duct cleaning (NADCA) and that is the only reason why I used them. I believe it saved us from having bigger problem like the dryer catching on fire! They also moved my appointment up 2 days sooner...I believe Megan helped me accomplish this. Customer service all around. Thank you!!! It's an investment you won't regret!
Jorge & Jesse Ceron of Reliable Heating & Air did our basement HVAC install and they did a great job. They are super knowledgable, did quality work and were very fast as well. They are highly recommended!
This is the second of two systems that I have replaced by Reliable. Randy and Andrew did the first install and Randy and Walter performed the second. Great job on both installs. Very timely, courteous, informative, and professional; I am totally pleased. Also, no damage to home taking out the old equipment from the attic and bringing in the new. Kyle, the sales rep, was also very professional and helpful.
I have used Reliable on several occasions for various reasons. I have never had anything less than impeccable service. Yesterdays project was the largest so far. Kudos to Raul, Jorge & Jesse for the install of our new units. Thank you!
They were very professional and all staff was dependable, reliable, and on time. They have a great product, a trane furnace, and were easy to work with. Ga power was difficult to get to give the rebates promised but reliable was able to get me most of the rebates i was eligible for.I would definately recommend them to friends and neighbors. I am saving a lot of money on Ga power bill! Mick inzer was great to work with and gave me a superb system and great quality work in installing the system. Very professional company , I highly recommend them .