Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
I had an electrical problem in the kitchen. I called and spoke to Mike (a great guy.) He was able to schedule an appointment the same day. Andy (another great guy) fixed the problem quickly and... professionally. The only downside is that the work was expensive. That said, I wanted a licensed, careful, and insured electrician. That is exactly what I received. I think you get what you pay for.VIEW MORE »VIEW LESS »
I had my downstairs Heating and Air replaced by Reliable Heating & Air.. The installation team of Mike Miller and Mark Jones were excellent, they exceeded my expectations even though they had a few... minor setbacks.. Mike even replaced a corroded gas line with a new one when dozens of others just shrugged it off saying it wasn't an issue... Mark & Mike were on time, courteous, professional and took great care not to trample my flowers and shrubs.. They also did an excellent job in cleaning up the work area after a long day..All my questions were answered and Mike specified how to quickly register my units online for warranty purposes... I would highly recommend Mike and Mark anytime.VIEW MORE »VIEW LESS »
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My old Trane finally died and it was time for a new one so on Thursday I called Reliable and explained my situation, My A/c had finally bit the dust, after a short phone conversation, their was someone out at my house, a salesman named Tom to give me a quote, after a look around and seeing the whole system needed updating and explaining the money saved with a new Trane system to replace the old one which had lasted for 28 years, it was official, they were booked with other customers, but were able to put it in on a Sunday, at no extra charge, the installers were on time, installed and had my brand new system up and running in a short time Jorge and Jason were super nice and very helpful at explaining and showing, me everything and how to use it, and what they had removed and replaced, all which was really awful and definitely needed to be replaced. It was great Mothers day Thanks to Reliable I was able to stay cool and rest easy.....By far the best customer service and most painless experience to date, call them before you go anywhere else or least compare you won't be disappointed...
Technicians Jake and David removed and installed a new ceiling Fan and they were very professional and courteous. I will definitely reach out to Reliable for additional electrical needs. Outstanding Job!!
Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.
At 5:30 pm on a Friday, I told the dispatcher that I had an interment problem with my furnace. I said it is not an emergency as I had a work-around to keep it going. At 9:30 the next morning Chris Hamrick called and said he was on the way. Found and fixed the problem in 30 minutes. Great job and nice tech.
Received the best quote from Reliable. I met with Mick who was helpful and honest. The install was very smooth and the installers, Chris B and Craig J were very professional and fast. Highly recommend!!
When you choose a name like Reliable you should actually try to live up to it. We scheduled an appointment to get a quote to replace our aging heat pump and furnace. When they failed to show up at the appointed time I gave them a call only to be told they canceled the appointment as they don't service my area. That's all well and good, but why did they make the appointment in the first place? Why do they list Smyrna as a service area right here on Kudzu? The woman I talked to said that an email and voice mail were used to tell me about the canceled appointment. Weird that I never got either and my email and cell phone have been working just fine. For Reliable, please remove Smyrna from the list of areas you service as that is misleading. Oh and you also list the whole of Cobb county as a service area as well. Well here is a little news for you, Smyrna happens to be IN Cobb county. Maybe it's just my street they don't service. In any case I will make sure anytime the chance happens by to UN-recomend this company. FOLLOW UP: I called the number you posted and left a message for you on Friday afternoon and have yet to have the courtesy of a call back. No I have not confused Reliable with another company. That you asked the whole sales staff and no one had any idea what happened or that it happened at all surprises me. I find it difficult to believe there is no record of this as the person I talked to told me someone else had cancelled the appointment.
(Original reply removed) Mr. J, After a lot of digging we found your information and figured out what happened. A couple of data entry mistakes caused this entire issue. The CSR who took your call listed your zip code as 30822 instead of 30082, and also your email adrress as gigdaddy instead of bigdaddy. 30822 turns out to be Perkins GA, which is slightly further than Smyrna. Nevertheless, it was our mistake(s) and I certainly do apologize for the inconvenience. We do make mistakes occasionally and we certainly did not intend to leave you hanging. I'll make sure the office sends you an apology for dropping the ball on this one.
Andrew and Billy did a fantastic job installing our new heating and air system. They were on time, did a great installation in a very timely manner, gave good instructions on using our system, cleaned up the work areas and were extremely polite and professional. The price of our system beat the other two (2) companies who provided quotes. We HIGHLY RECOMMEND Reliable Heating and Air.
Chris Hambrick provided professional, quick, and efficient service to our AC units. Very pleased.!!!
Andrew was great! Fixed a faulty light socket and installed a new exterior fixture. He showed up on time, was polite, explained what he was doing and gave a quote up front. They are not the least expensive but do superior work.
I needed to have my dryer vent relocated so I called Reliable. Belter & Dustin where the ones to come out to the house. They we both professional, friendly and polite. Once they were complete with the job they made sure that the work area was clean and back in order.
I got two new Trane systems back in September. It took two visits to get my problem fixed. It turned out to be a wire that was shorting out. Not sure why they weren't able to fix it the first time but I'm really glad to have it fixed. Thank you Reliable. Thank you for the 10 year warrenty also.
I've been a Reliable Customer since 2000. Three houses later, I'm considering a change. It's not that they're bad, it's just I'm getting tired of the constant sales push. My A/C unit is less than 10 years old. I want you to "maintain" it, not try to sell me a new one every time you come out to do my HVAC service.
Jeff was a great sales manager and gave us a detailed description of the works to be completed. Jason came out and did the installation of the 2 Heating/AC complete systems and did a fantastic job! Very pleased with the services provided. Would highly recommend this company to anyone.
When the lady from Reliable called to tell me who would be coming to my house she said that her best man was coming, his name was Marty. She wasn't kidding. Marty K and Matt S were awesome. Professional, knew their jobs, and were just the nicest guys. This house had never had central heating or air and the ductwork was a challenge that they overcame with no stress and a smile on their face. They worked well together and made the whole experience painless. After having to replace 1/4 of the floor joists and a section of exterior wall unexpectedly, I needed that. The electrician was very nice and professional as well. I will always recommend Reliable Heating and Air.
Ted came out and walked us through our options for replacing our tired HVAC system. No hassle at all. A few days later our system was installed by Johnnie and Eric. They did excellent work... our old system was removed (even though they had to completely disassemble our old furnace to get it out of the attic) and our new system was installed in no time (including a new zone system). They were friendly, polite, and kept us informed of their progress throughout the day. In the end, they cleaned up after themselves and explained everything they had done. The system works great and our house is comfortable. Overall a very pleasant experience.