Reliable Heating & Air - Kennesaw, GA - Heating & Air Conditioning

Reliable Heating & Air

(770) 872-0315(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Description

Reliable Heating & Air - Kennesaw, GA - Portrait

Reliable Heating & Air is full service HVAC, plumbing and electrical contractor serving the entire northern half of the state of Georgia. In business since 1978 and employing over 200 highly skilled and trained technicians, Reliable can handle all residential and commercial needs that might arise. Reliable is a NATE certified company, BPI accredited and is a member in the highest standing with Comfort Institute. Reliable Heating and Air is a locally family owned and operated company business.. run by the father and son team of Dan and Daniel Jape. Their goal is 100% customer satisfaction and they will stop at nothing to achieve this. Reliable Heating & Air has licensed HVAC techs, plumbers and electricians that are specialist in their fields standing by to serve 7 days a week with no overtime charges.

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Blogs

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Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace


Reviews

  • Reliable Heating & Air - Kennesaw, GA -  Janetra

    Reviews: 1

    Duct Cleaning
    Janetra (1 review)
    8/09/2016

    Josh m. And Kai were well mannered. They came in and explained the whole proceure with me.. they were patient be cause I'm elderly. They cleaned up and left everything in order.. they did a great job cleaning my ducts and I appreciate their service and would recommend their service to others.. thank you -mrs. Smith

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    Project Details

    Area Atlanta, GA

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Brinks

    Reviews: 1

    First Class Service
    Brinks (1 review)
    8/09/2016

    Just had Reliable replace my AC unit and perform some electrical work. Awesome job on the AC by Walter and Garrett! Very polite and courteous. Also, very knowledgeable and helpful! As for the Electrical work.....I cannot say enough about the job that Justin and Chris did! They were both excellent electricians who really took the time to solve our issue and explain to us the cause of the outage. They also went above and beyond by looking into other small issues we were having and recommending possible options. We will definitely use their services again and will be sure to request Justin and Chris by name!

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    Project Details

    Area Alpharetta, GA

    Cost $3,000 - $4,999

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  MissyMcH

    Reviews: 1

    Air Duct Cleaning
    MissyMcH (1 review)
    8/08/2016

    We just had our air ducts cleaned by Josh M & Kai. They were on time & professional. They explained the process & were good about showing us the before & after pictures as they went along. They cleaned up after themselves & left our home in good shape. I would use Reliable again for other services based on this experience.

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    Project Details

    Area Smyrna, GA

    Cost $250 - $499

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  eijscool

    Reviews: 2

    Great company! Great people!
    eijscool (2 reviews)
    8/07/2016

    Great service and very professional. So glad to have finally found a professional company that's not about upselling, but about offering actual solutions and listening to the customer. Thank you so much Justin Hall and Chris Brown for your great work last Friday! It's very much appreciated. Will hire you again when needed!

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    Project Details

    Area Atlanta, GA

    Cost $1,000 - $2,999

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  RBfromSC

    Reviews: 1

    There when you need them!
    RBfromSC (1 review)
    8/06/2016

    I came home to find that our air conditioner was not working. I called Reliable late in the afternoon and they had someone come out the next day. The unit was old and beyond repair, so we made arrangements to have it replaced the following day. John Hall, the technician, called the next morning to let us know he was on the way. I had a conflict with a doctor's appointment and would not be available until early afternoon. John contacted his supervisor and adjusted his schedule to match ours. When we arrived home from the doctor, John and his assistant, Tevin Bridges, were at our house and had already removed the old unit. They took the time needed to do the job right and even fixed a few smaller issues that they found. They were both very friendly and professional (which I greatly appreciate), and the quality of their work was outstanding. I have been a Reliable customer for over 2 years now. I would not use anyone else.

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    Project Details

    Replace an air conditioner compressor unit and coil.

    Area Suwanee, GA

    Cost $3,000 - $4,999

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  deborahke

    Reviews: 1

    Excellent Service by Horacio and Everardo
    deborahke (1 review)
    8/05/2016

    I quit my annual contract with one of Atlanta's, well known HVAC companies several years ago because they were forever trying to sell me a new HVAC system and adding on extra charges. I went with some of the smaller operators for several years. Same story, tried to sell me a new system. This year, I hired another company to give my AC system a tune up. The guy didn't seem to have had much experience. He sold me some Freon and told me that all else was okay though the system needed to be replaced. Within a month, I couldn't stand the heat and looked into Reliable. I called them for a tune up. The technician took his time to explain things and was very knowledgeable. He tested the AC and furnace units and they appeared to be operating properly. He then thought to pull off a vent cover, finding globs of dust. We were dying of the heat, so he called the main office and set up a duct cleaning appointment for the next day! Horacio and Everardo, our technicians, were also very friendly, knowledgeable and professional. The clean ducts are making a big difference. Our air conditioner is now able to blow cold air through the house! I had no idea that the ducts were that dirty, having decided years ago that duct cleaning was a hoax. It is not. I am now a believer in duct cleaning and in Reliable Heating & Air! I am now using them for my rental property also.

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    Project Details

    Area Tucker, GA

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  AVLarson

    Reviews: 2

    Excellent Installation
    AVLarson (2 reviews)
    8/04/2016

    The installers B.S. and T.K were competent, fast, neat and friendly. They took time to answer questions in a professional manner. The salesman F.P. was thorough in discussing our options.

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    Project Details

    Installation of a 4 ton, single stage, 1 zone air conditioner.

    Area Dunwoody, GA

    Cost $3,000 - $4,999

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  EddieCarter1954

    Reviews: 1

    Professional, Knowledgeable and Courteous Service
    EddieCarter1954 (1 review)
    8/04/2016

    We were in need of a new hot water heater and Reliable Heating and Air had been recommended to us for plumbing service from several of my customers at Publix. We called the office yesterday morning (8/3) and technicians Taylor Dean and Zach Bennett came out to give us a quote. They found our complex with no trouble and promptly came directly to our parking space at our building. We got the quote, was told since we didn't have the necessary funds that financing was available. My wife called the office to find out about the financing; we went online to apply and were approved within an hour. Taylor called us this morning (8/4) to let us know he was picking up our water heater and then again, when they were on their way to our condo to install it. They were here less than two hours, the old unit was removed; the new heater installed and the area was cleaned up like they'd never been there. Both gentlemen were very professional, knowledgeable and courteous; we were so pleased with their customer service that we set up an appointment to see about service for our air conditioner and heater. Our expectations were met and exceeded, and we're very satisfied with the work they did. It was also a pleasure to deal with Taylor and Zach, and we wouldn't hesitate to recommend Reliable to our friends and family in the future.

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    Project Details

    Area Atlanta, GA

    Cost $1,000 - $2,999

    Date August 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Homeowner30518

    Reviews: 1

    Solid, Quality, Professional Products and Services
    Homeowner30518 (1 review)
    8/01/2016

    I recently had my a/c system die on me in the midst of this summer's searing heat. I called Reliable for an estimate and got one that seemed fair for the going market price. The Trane system they installed is an excellent system that I could not be happier with. Though I could not have the install performed immediately for my own scheduling reasons, they offered a sooner install date than I asked for. They provided me an install date that fit my schedule perfectly. The installers that came to my house (Torri and Donnie) were very professional and courteous. They explained the process and timing for removing the non-working equipment and were very accommodating to my questions about the process. As this was a sizable job, and the job required two fulls days of their effort, Torri still made sure that I was able to get some cooling relief from the system after the first day of the project. Following the completion of the install, Torri was again very professional in his explanation of the system. I highly recommend Reliable for their HVAC services, and Torri and Donnie for the quality of their work.

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    Project Details

    Area Buford, GA

    Cost $5,000 - $9,999

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Kimweisemiller

    Reviews: 1

    Beyond expectations
    Kimweisemiller (1 review)
    7/31/2016

    I want to write about our experience with our specific installers for Reliable- Randy Fitch & Jesus. They were out on Friday to install our new A/C unit and did an excellent job. There was one item they needed to come back and fix and said they would come back on Sunday. When they came back Randy let us know that he just couldn't leave us in the state our previous installer "left us in" when they did our furnace. He said it wasn't right and that he would fix it. They worked for 4hrs on a Sunday fixing all of the problems that we were unaware about. We were in such shock; not only by the problems, but by the fact that these two amazing men took time away from their families to help us out. It is very hard to find such upstanding hardworking technicians and I will be forever grateful for them.

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    Project Details

    Area Cumming, GA

    Cost $3,000 - $4,999

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  je7346

    Reviews: 4

    Poor Quality Work Caused a Flood in my Atic
    je7346 (4 reviews)
    7/30/2016

    My AC unit stopped working and the tech that came over said that it was a condensation clog. He asked us for a bucket and headed up to the attic. A few minutes later he came down and was done. Flash foward two weeks and we had water coming down on us from the cieling. When the new tech arrived, he said that the guy prior to him did not flush the outgoing pipe adequetly which is why we ended up with a flood. When I called reliable to complain about the first tech's workmanship and how he caused water damage to my house. I demanded that they pay for the damage since it was their techs sloppy work that lead to my flood - I was told that a manager would call me back. I received a call from a customer service rep and was told that the damage would not be covered by reliable, even though there tech did a sloppy job. I thought Reliable was better than this.

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  • Reliable Heating & Air - Kennesaw, GA -  brozino

    Reviews: 1

    TERRIFIC EXPERIENCE, GREAT QUALITY
    brozino (1 review)
    7/25/2016

    We had a wonderful experience with Reliable Heating and Air! When our second A/C unit stopped working (after 30 years), Reliable was a pleasant experience. From the telephone receptionist who scheduled my estimate, to Rodney the salesman, to Torri and Donnie the installers, my experience was top-notch! Everyone was polite, respectful, and knowledgeable. I was never put on hold or asked to push a bunch of numbers to redirect my call. Rodney was just great--very pleasant and very experienced. Torri and Donnie did such a terrific job with removing/installing our new exterior and interior unit. They were very careful, kept the area clean, double checked everything before they left, and spent as long as needed to make sure we understood the instructions. They also installed two new programmable thermostats. I will not hesitate to call this company for any other work i need done with my HVAC things!

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    Project Details

    Area Flowery Branch, GA

    Cost $5,000 - $9,999

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  lischar1

    Reviews: 1

    Great Service!
    lischar1 (1 review)
    7/25/2016

    Antoine Reeves was my Reliable rep who came out to perform the AC maintenance. Antoine was professional and did an excellent job on the maintenance for my AC unit. Thanks Reliable for the upkeep of my AC/Heating unit.

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    Project Details

    Area Lithonia, GA

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Ewest1986

    Reviews: 2

    New ac in Duluth
    Ewest1986 (2 reviews)
    7/23/2016

    Mike and Derrik came and installed my new HVAC system. Very professional and reliable on a hot summer day. Great work.

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    Project Details

    Area Duluth, GA

    Cost $5,000 - $9,999

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  srflor

    Reviews: 1

    TWO Brand New AC units that have NEVER functioned
    srflor (1 review)
    7/22/2016

    Purchased TWO Brand New Trane units last August and I have not had either unit working steadily since installed. My 10 year old stated "Our brand new Air conditioners is never working!". Reliable installs are not proven RELIABLE in my case. While three of their techs, Chad, Henry, and especially Chris are extremely skilled, knowledgeable, and very personable, I can't recommend Reliable for your AC installs. You will save in the long run, Time and Head Aches. I read the negative reviews on Reliable and gave them the benefit of the doubt, wish I would have followed my instincts. If you get several quotes, which everyone should, be SMART and choose another if you are debating.

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    Project Details

    Area Suwanee, GA

    Cost $10,000 - $29,999

    Date August 2015

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Business details

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

  • MON
  • 12:00am
  • 12:00am
  • TUE
  • 12:00am
  • 12:00am
  • WED
  • 12:00am
  • 12:00am
  • THU
  • 12:00am
  • 12:00am
  • FRI
  • 12:00am
  • 12:00am
  • SAT
  • 12:00am
  • 12:00am
  • SUN
  • 12:00am
  • 12:00am

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Financing
  • Invoice
  • Mastercard
  • Personal Checks
  • Visa

Social

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

View all »

Video (2 videos)

  • 2 2

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Photos (22 photos)

  • Reliable Heating & Air - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating & Air - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating & Air - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating & Air - Kennesaw, GA -
  • Reliable Heating & Air - Kennesaw, GA -
  • Reliable Heating & Air - Kennesaw, GA - Our team
  • Reliable Heating & Air - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating & Air - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating & Air - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating & Air - Kennesaw, GA - PUPPERS!
  • Reliable Heating & Air - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating & Air - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating & Air - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating & Air - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating & Air - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating & Air - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating & Air - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating & Air - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating & Air - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating & Air - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating & Air - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating & Air - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

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Videos

Photos

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Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »