Description

Reliable Heating & Air - Fayetteville, GA - Portrait

Reliable Heating & Air is full service HVAC, plumbing and electrical contractor serving the entire northern half of the state of Georgia. In business since 1978 and employing over 200 highly skilled and trained technicians, Reliable can handle all residential and commercial needs that might arise. Reliable is a NATE certified company, BPI accredited and is a member in the highest standing with Comfort Institute. Reliable Heating and Air is a locally family owned and operated company business.. run by the father and son team of Dan and Daniel Jape. Their goal is 100% customer satisfaction and they will stop at nothing to achieve this. Reliable Heating & Air has licensed HVAC techs, plumbers and electricians that are specialist in their fields standing by to serve 7 days a week with no overtime charges.

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Blogs

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Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace


Reviews

  • Reliable Heating & Air - Fayetteville, GA -  Msoutherland

    Reviews: 0

    M.Southerland
    Msoutherland (0 reviews)
    6/22/2017

    Installers Mike & Anterio, were very professional, did a very good job, from contacting me to let me know when they would arrive. Removed old unit and installed new unit, both heating & AC unit. Great attitude, explained questions that with I had. Completed installation with less than perfect weather, completed the job on time and clean up afterwards. Unit I had installed was the XL18i, runs very quite, does a great job of handling the humidity, really makes a difference in cooling/comfort. Salesman, Charles was very professional, explained differences in unit and no pressure on sale. Loan Application Process: The only, complaint that I had was the way the loan process was handled via finance company. The amount and terms written on the Reliable quote, was not what was reflected on the finance company's website when I was applying for the loan. This discrepancy was explained to me, as a manner in which the finance company handles the loan application, but corrects the terms and amounts after they identify it as an application via Reliable. In my opinion Reliable should work to correct this process, as it is the only reason I could not rate with a 5 star experience. Very satisfied with product and people, they are what made it a great experience! Thank you Reliable, I would highly recommend the product, sales team customer service & installers. Great Job. M. Southerland

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    Project Details

    Remove & Install both AC & Heater

    Area Sharpsburg, GA

    Cost $10,000 - $14,999

    Date June 2017

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  • Reliable Heating & Air - Fayetteville, GA -  roinga

    Reviews: 0

    Cool, Comfortable, and Satisfied!!
    roinga (0 reviews)
    6/05/2017

    When my 24 year old air conditioner malfunctioned, I suspected the worst. I contacted Reliable, a company I've used previously. They sent a technician (Chris ) who diagnosed a loss of refrigerant, probably due to a leak in the system. After weighing my options (attempt repair or consider a new unit), I decided to speak with a Reliable salesperson (Kevin Corrick) who presented me with some clear options based on usage, importance of efficiency and budget. I decided to replace furnace as well - it was the same age as the air conditioner. Installation of the new system was handled expertly by Jeremy and Jacob. The entire experience from troubleshooting to installation was positive. Every step was handled professionally and in a timely manner. Overall, a very positive experience. I'm feeling cool, comfortable and satisfied!

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    Project Details

    Area Alpharetta, GA

    Cost $5,000 - $9,999

    Date May 2017

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  • Reliable Heating & Air - Fayetteville, GA -  GoNavyMarines

    Reviews: 0

    Looking forward to July-Sept in Roswell, GA
    GoNavyMarines (0 reviews)
    5/09/2017

    Had a very good experience. Knew we had a few problems as one unit froze up last summer again and the other was humming differently as sounding strained after 13 years of use. Had the Reliable technician come out to service and explained options and new products. Did research and had a few companies come out. Listened to their advice and even had one of our customers, who installs and repairs in another state, confirmed what we learned from Reliable. Went with Trane and Reliable. The two man team arrived on time and called ahead to keep us posted with arrival. A second team was to arrive to cut installation in half the time, they never showed, so Terry and Blake worked all day to install both units. They did a great job and worked efficiently and effectively. We replaced a 4 unit and a 2.5 ton unit. Looking forward to the warm weather and lower energy bills.

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    Project Details

    Area Roswell, GA

    Cost $10,000 - $14,999

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  GGSita

    Reviews: 0

    Replaced & Upgraded HVAC System
    GGSita (0 reviews)
    5/07/2017

    3 quotes produced 3 different designs and prices. Reliable was the only one to quote duct work could also be added into our ranch condo sunroom resulting in additional 200 sq ft of heated and AC space. With that we upgraded from an undersized 2.5 ton to a 4 ton - upgraded furnace & compressor (the old compressor is 1/3 the size of the new one) Rob, the salesman, was on time, gave us a thorough quote plus insurance liability information. Can not say enough good things and high fives to the installation crew of Dave and Jake. Removal and replace of old furnace in small attic space installation with larger one, replacing smaller duct work with larger and installation of new ductwork and grills took until 7 PM on the first day and 5 PM on the second. They wore shoe covers in our condo and were a joy to have in our home. After over 30 years of homeownership and dealing with numerous HVAC companies, we recommend Reliable to be the Best. Our Air particles feel finer with less humidity. We love the air quality and feel like Royalty!

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    Project Details

    Reliable replaced our undersized 2.5 ton system in our ranch condo with a 4 ton 2 stage unit - furnace was ingeniously hung vertically from the rafters maximizing attic space. It was a Trane XR - 4 ton 2 stage - replaced majority of the duct work and installed new ones, added ducts into two rooms and returns in two other rooms.

    Area Kennesaw, GA

    Cost $10,000 - $14,999

    Date May 2017

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  • Reliable Heating & Air - Fayetteville, GA -  JTJacobs66

    Reviews: 0

    Exceeded Expectations
    JTJacobs66 (0 reviews)
    5/01/2017

    I will lead off by saying I chose Reliable because my son is a new sales rep for Reliable. One of our Air condition units went out and we made the decision to do a full replacement, two systems Heat & Air and all new duct work. It was a big job! Two crews came out to install, Conor, Daniel, Justin, and Mark. They worked tirelessly for 12 hours the first day and Justin and Mark came back to finish the second day. They worked hard and were very courteous and professional. I will say they were a pleasure to have in my house for a day and a half. I can't say enough about how good of a job they did. Glad my son is part of this outstanding team.

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    Project Details

    Reliable installed two Heat and Air Units. Trane 3.5 ton XL16i, R410a condenser, Trane all aluminum R410a coiling coil with TXV, Trane XC80 AFUE furnace with 80,000 BTU, Trane Nexia 850 thermostat for the main. Trane 2.0 ton XL16i, R410a condenser, Trane all aluminum R410a coiling coil with TXV, Trane XC80 AFUE furnace with 40,000 BTU, Trane Nexia 850 thermostat for the upstairs. New ductwork and plenum and filtered uprade Aprilaire 2410 , Merve 13.

    Area Powder Springs, GA

    Cost $15,000 - $19,999

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  ssummers1012

    Reviews: 0

    Professional, Prompt and Courteous Service
    ssummers1012 (0 reviews)
    4/26/2017

    I needed to have a GFCI outlet replaced in the back of my home and contacted Reliable Heating & Air. Jeremy Ward, the Service Tech or Electrician they sent was professional, polite and completed the work in a very efficient manner. I have used Reliable before and will continue to do so for all my heating, A/C, electrical and plumbing needs. Thank you!

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    Project Details

    Area Marietta, GA

    Cost Less than $250

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  wrightr7

    Reviews: 0

    Prompt, Professional and Reliable A/C Service.
    wrightr7 (0 reviews)
    4/21/2017

    I recently contacted Reliable Heating & Air to trouble-shoot an attic-level A/C system that was not meeting its cooling demand over the last few summers. A service person responded to the call very promptly (next day) to diagnose the problems. I was most impressed with Reliable Heating & Air's "Comfort Specialist", a Mr. Rodney Riddick, as he quantified why the existing system was losing efficiency and that the original A/C components (compress + evaporator coil) were undersized by about a half ton. After doing a few calculations (the math), Mr. Riddick concluded that my home's second level required a 3-ton A/C system. He provided multiple component solutions and finally arrived at a solution that offered great performance at a very reasonable price. In addition to very good price and performance Mr. Riddick was able to schedule me for the install to take place three days later. For the installation, two Reliable Heating & Air technicians, Mr. Milo Anderson and Mr. Jimmy Feherman, arrived to my home in a timely manner. Both Milo and Jimmy were quite knowledgeable/experienced regarding HVAC technology and were able to complete the install very quickly. They were also experienced in how to provide great customer service. One thing that I most appreciated is that they (Jimmy & Milo) installed the new equipment quickly, disposed of the old equipment and maintained a clean work/service site, i.e. no debris was left behind. As a result, I highly recommend Reliable H & A.

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    Project Details

    Area Lawrenceville, GA

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  Joyfulme

    Reviews: 0

    Super Reliable!!
    Joyfulme (0 reviews)
    4/18/2017

    Reliable made it to my house today on time and as scheduled. I received both a call and an email regarding time of arrival. The technician was outstanding. He was friendly, knowledgable and professional when explaining what was evaluated and what was recommended for the future.

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    Project Details

    This was one of two service calls per year. The system was checked for a variety of metrics to ensure all is well. All was well.

    Area Stone Mountain, GA

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  jbowden2005

    Reviews: 0

    Great Service and They made it right
    jbowden2005 (0 reviews)
    4/16/2017

    I recently purchased a new Trane furnace and air conditioning. I got the 16 seer 3 ton unit. My experience was great with the technician Jason Thomason. He took the time to show me how he thought through the install and how his actions would improve the performance of the unit. Also, I had a unit installed in the attic last year that was not performing and he located the issues with the duct work and completely repaired so now the upstairs system is humming along. Both unit are keeping the house perfectly cool with little effort. I appreciate how dedicated Jason was to my install and making sure the job was right. This is what I look for in contractors!

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    Project Details

    Area Alpharetta, GA

    Cost $5,000 - $9,999

    Date March 2017

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  • Reliable Heating & Air - Fayetteville, GA -  Murraym8369

    Reviews: 0

    Above and beyond service - Lawrence Overstreet
    Murraym8369 (0 reviews)
    4/15/2017

    I have two complete hvac systems from Reliable and have had the Service Maintenance contracts since day 1. Each year twice a year they come out and service them like clockwork. All their technicians are very professional and competent but I felt like just a customer. However, today the person that came out was the best customer experience to date. Now, I am in the Service business for industrial printing equipment so I recognize customer facing skills when I see them. Lawrence Overstreet was the tech that performed the service call today. He called with his ETA, thoroughly explained what he was going to do, reviewed with me what he did, what I could do to improve the life of my units, and he even told me of a special going on for duct cleaning (being in the Service business myself I appreciate that he recognized a customer need and informed me that they offer that service because I really did not know they did). These may seem like simple tasks and you would think all techs do what Lawrence did today, but they really don't. He was friendly, professional, thorough, polite, and a very good communicator. If I got a call for a survey for a Net Promoter Score 0-10, employees like Lawrence make Reliable a 10. I will recommend Reliable to my friends and family!

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    Project Details

    Area Canton, GA

    Cost Less than $250

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  cbshan

    Reviews: 0

    Knowledgeable installers!
    cbshan (0 reviews)
    4/12/2017

    Jorge & Jesse Ceron installed our upstairs HVAC system last July, 2016. Just thinking of them as the air has kicked on these last few warmer days of spring. They were efficient, patient, and respectful. They took time to explain the new digital thermostat, help me with the app installation, and clean up any mess from their work. Thanks!

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    Project Details

    Area Atlanta, GA

    Date July 2016

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  • Reliable Heating & Air - Fayetteville, GA -  eadiaz

    Reviews: 1

    Great installation
    eadiaz (1 review)
    4/12/2017

    Chris Couch and Johnnie Henson did a great job installing my new system. The HVAC system for the first floor of my house needed replacement. The air handler had to be installed in the crawlspace. The entry to the crawlspace was very tight, requiring the air handler to be collapsed to fit through the entry. Chris and Johnnie were at our house on time, were very courteous, and showed great ingenuity to introduce the air handler into the crawlspace. I was very impressed.

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    Project Details

    Area Atlanta, GA

    Cost $3,000 - $4,999

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  theledbetters

    Reviews: 0

    Awesome service tech
    theledbetters (0 reviews)
    4/08/2017

    We have had to deal with dozens of companies and technicians over the past year because of an older home we owned before we moved. We have been a revolving door of experts in all kinds of fields (including about 10 HVAC techs) come into our home. From the moment I opened the door for Reggie Cousin, the HVAC experience was a pleasure. He was very polite and courteous. He was clear in the steps he was going to take to inspect our A/C unit for it's annual checkup and performed his work in a timely manner. But, both my husband and I were taken aback by this young professionally polite young man. He was obviously a younger guy, but so sincere, knowledgeable, and willing to get the job done that we both brought it to his attention. My husband knows some commercial HVAC guys working on some premier projects around town and is going to pass his name along to them because we were so impressed with his demeanor. Watch out, Reliable! Reggie has a big future!

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    Project Details

    Just an annual A/C checkup to keep our warranty going.

    Area Cumming, GA

    Cost Less than $250

    Date April 2017

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  • Reliable Heating & Air - Fayetteville, GA -  Heather5000

    Reviews: 0

    Amazing work and great customer service
    Heather5000 (0 reviews)
    4/03/2017

    Jonathan Wood and Cameron Dye are amazing technicians and both were very courteous. Not only did they install a new furnace and AC unit in a timely manner, they even took the extra time to clean up after themselves! They even swept out our basement which was definitely not all their mess. I would recommend this company to anyone. We got several estimates and Reliable's was very reasonable and we appreciated their customer service from the very beginning. Glad we chose them and have already started recommending them to a friends and family.

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    Project Details

    We needed a new AC unit and furnace.

    Area Canton, GA

    Date March 2017

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  • Reliable Heating & Air - Fayetteville, GA -  ATLDave1971

    Reviews: 0

    UGH UGH AVOID
    ATLDave1971 (0 reviews)
    4/03/2017

    "We will be there between 8-12" ... It's 415 and they are still not here. I called (they didn't have the courtesy to call us) and they blamed the weather. Really? I can drive to Charlotte from Atlanta in 4 hours. The weather isn't that bad. And then the lady at Reliable had the gall to hang up on me for being upset that they were late and because I believe that they were not being truthful (they probably packed in too many appointments or had a hang up on a job; which I understand can happen, but don't blame the weather!). There is no way the weather could cause an 4-8 hour delay for routine service that we scheduled weeks ago. UNBELIEVABLE! so UNRELIABLE!!!!!!! Stay away!!!

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    Project Details

    Routine Service

    Area Atlanta, GA

    Cost Less than $250

    Date April 2017

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Business details

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015, 2016

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Financing
  • Invoice
  • Mastercard
  • Personal Checks
  • Visa

Social

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

View all »

Video (3 videos)

  • 2 2

  • 2 2

  • 2 2

Photos (22 photos)

  • Reliable Heating & Air - Fayetteville, GA - Dan and Daniel Jape
  • Reliable Heating & Air - Fayetteville, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating & Air - Fayetteville, GA - Volunteering at Resource Service Ministries
  • Reliable Heating & Air - Fayetteville, GA -
  • Reliable Heating & Air - Fayetteville, GA -
  • Reliable Heating & Air - Fayetteville, GA - Our team
  • Reliable Heating & Air - Fayetteville, GA - Daniel Jape - Owner
  • Reliable Heating & Air - Fayetteville, GA - Gary Roberts - General Operations Manager
  • Reliable Heating & Air - Fayetteville, GA - Kim Jape - Installation Manager
  • Reliable Heating & Air - Fayetteville, GA - PUPPERS!
  • Reliable Heating & Air - Fayetteville, GA - Clarkson Jones - CFO
  • Reliable Heating & Air - Fayetteville, GA - Forrest Paron - Sales
  • Reliable Heating & Air - Fayetteville, GA - Mike Gladden - Fleet Manager
  • Reliable Heating & Air - Fayetteville, GA - Chris Gleaves - Sales
  • Reliable Heating & Air - Fayetteville, GA - Darryl Baker - Sales
  • Reliable Heating & Air - Fayetteville, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating & Air - Fayetteville, GA - Jeff Moulder - Sales Manager
  • Reliable Heating & Air - Fayetteville, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating & Air - Fayetteville, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating & Air - Fayetteville, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating & Air - Fayetteville, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating & Air - Fayetteville, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »