Reliable Heating Air Plumbing & Electric Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Ceiling Fan Installation, 5/06/2015

Technicians Jake and David removed and installed a new ceiling Fan and they were very professional and courteous. I will definitely reach out to Reliable for additional electrical needs. ... Outstanding Job!!

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Highly Recommend, 5/04/2015

Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs... and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.

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Videos & Photos

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Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Displaying 1-15 of 1793

Reviews

Nblevins

Reviews: 1

Ceiling Fan Installation

Technicians Jake and David removed and installed a new ceiling Fan and they were very professional and courteous. I will definitely reach out to Reliable for additional electrical needs. Outstanding Job!!

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psulli

Reviews: 2

Highly Recommend

Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.

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David2015

Reviews: 2

Fast response time

At 5:30 pm on a Friday, I told the dispatcher that I had an interment problem with my furnace. I said it is not an emergency as I had a work-around to keep it going. At 9:30 the next morning Chris Hamrick called and said he was on the way. Found and fixed the problem in 30 minutes. Great job and nice tech.

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Pattilu2

Reviews: 1

great price and service!!!

Received the best quote from Reliable. I met with Mick who was helpful and honest. The install was very smooth and the installers, Chris B and Craig J were very professional and fast. Highly recommend!!

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Kennetk

Reviews: 1

A great company

Andrew and Billy did a fantastic job installing our new heating and air system. They were on time, did a great installation in a very timely manner, gave good instructions on using our system, cleaned up the work areas and were extremely polite and professional. The price of our system beat the other two (2) companies who provided quotes. We HIGHLY RECOMMEND Reliable Heating and Air.

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BigDaddyJ

Reviews: 2

Un-Reliable

When you choose a name like Reliable you should actually try to live up to it. We scheduled an appointment to get a quote to replace our aging heat pump and furnace. When they failed to show up at the appointed time I gave them a call only to be told they canceled the appointment as they don't service my area. That's all well and good, but why did they make the appointment in the first place? Why do they list Smyrna as a service area right here on Kudzu? The woman I talked to said that an email and voice mail were used to tell me about the canceled appointment. Weird that I never got either and my email and cell phone have been working just fine. For Reliable, please remove Smyrna from the list of areas you service as that is misleading. Oh and you also list the whole of Cobb county as a service area as well. Well here is a little news for you, Smyrna happens to be IN Cobb county. Maybe it's just my street they don't service. In any case I will make sure anytime the chance happens by to UN-recomend this company. FOLLOW UP: I called the number you posted and left a message for you on Friday afternoon and have yet to have the courtesy of a call back. No I have not confused Reliable with another company. That you asked the whole sales staff and no one had any idea what happened or that it happened at all surprises me. I find it difficult to believe there is no record of this as the person I talked to told me someone else had cancelled the appointment.

Reliable Heating Air Plumbing & Electric replied on 05-06-2015

(Original reply removed) Mr. J, After a lot of digging we found your information and figured out what happened. A couple of data entry mistakes caused this entire issue. The CSR who took your call listed your zip code as 30822 instead of 30082, and also your email adrress as gigdaddy instead of bigdaddy. 30822 turns out to be Perkins GA, which is slightly further than Smyrna. Nevertheless, it was our mistake(s) and I certainly do apologize for the inconvenience. We do make mistakes occasionally and we certainly did not intend to leave you hanging. I'll make sure the office sends you an apology for dropping the ball on this one.

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Jo4060

Reviews: 2

AC Check up

Chris Hambrick provided professional, quick, and efficient service to our AC units. Very pleased.!!!

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Amussman

Reviews: 1

Electrical work

Andrew was great! Fixed a faulty light socket and installed a new exterior fixture. He showed up on time, was polite, explained what he was doing and gave a quote up front. They are not the least expensive but do superior work.

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Purpleirish

Reviews: 1

Great People to work with

I needed to have my dryer vent relocated so I called Reliable. Belter & Dustin where the ones to come out to the house. They we both professional, friendly and polite. Once they were complete with the job they made sure that the work area was clean and back in order.

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LouiseP

Reviews: 1

Problem fixed

I got two new Trane systems back in September. It took two visits to get my problem fixed. It turned out to be a wire that was shorting out. Not sure why they weren't able to fix it the first time but I'm really glad to have it fixed. Thank you Reliable. Thank you for the 10 year warrenty also.

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ssmidatl

Reviews: 2

Long-time customer

I've been a Reliable Customer since 2000. Three houses later, I'm considering a change. It's not that they're bad, it's just I'm getting tired of the constant sales push. My A/C unit is less than 10 years old. I want you to "maintain" it, not try to sell me a new one every time you come out to do my HVAC service.

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hienkhieu

Reviews: 1

Professional and Reliable Service!

Jeff was a great sales manager and gave us a detailed description of the works to be completed. Jason came out and did the installation of the 2 Heating/AC complete systems and did a fantastic job! Very pleased with the services provided. Would highly recommend this company to anyone.

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mckeens13

Reviews: 1

Very Professional!

When the lady from Reliable called to tell me who would be coming to my house she said that her best man was coming, his name was Marty. She wasn't kidding. Marty K and Matt S were awesome. Professional, knew their jobs, and were just the nicest guys. This house had never had central heating or air and the ductwork was a challenge that they overcame with no stress and a smile on their face. They worked well together and made the whole experience painless. After having to replace 1/4 of the floor joists and a section of exterior wall unexpectedly, I needed that. The electrician was very nice and professional as well. I will always recommend Reliable Heating and Air.

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gsedwards

Reviews: 1

Job done right... pleasant experience.

Ted came out and walked us through our options for replacing our tired HVAC system. No hassle at all. A few days later our system was installed by Johnnie and Eric. They did excellent work... our old system was removed (even though they had to completely disassemble our old furnace to get it out of the attic) and our new system was installed in no time (including a new zone system). They were friendly, polite, and kept us informed of their progress throughout the day. In the end, they cleaned up after themselves and explained everything they had done. The system works great and our house is comfortable. Overall a very pleasant experience.

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elmcmullen

Reviews: 1

Poor Service Performance, Not Priority

Purchased the HVAC tune-up plan for Spring and Fall. After the fall service was performed per the technician's boxes checked another company was hired to come and perform the same services. We were informed those services were obviously not performed when the Gas Co was out to repair a leak less than a week after the service. Scheduled the spring service with the first availability not until May 14th. This scheduling does not reflect priority service and I am not looking forward to standing over a technician to be sure the job is performed as described so an additional company isn't needed to perform the same spring tune-up. I would not recommend for general service maintenance.

Reliable Heating Air Plumbing & Electric replied on 04-16-2015

The priority service we provide for our contract customers is for breakdowns and emergencies. Routine service and maintenance is scheduled out further than breakdowns so we can keep enough techs available for times when customers have no heat or cooling. I will have our customer service manager contact you and get the details about any service performed that did meet our normal standards. If our tech did not do all the required items on a tune up, we will make sure it is corrected. The two systems we installed for you have 10 year parts and labor warranties and can be extended to lifetime coverage as long as the routine service is performed making this a good investment for someone who plans on staying in their home for a extended time. Mark Wall will contact you and see if there is a date sooner to perform your service that meets your schedule. Thank you for your input and your business. Dan Jape, owner.

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Videos

Photos

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Dan and Daniel Jape