Reliable Heating Air Plumbing & Electric - Kennesaw, GA - General Remodelers

Reliable Heating Air Plumbing & Electric

(770) 872-0315(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Business overview

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Portrait

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great Service!, 7/25/2016

Antoine Reeves was my Reliable rep who came out to perform the AC maintenance. Antoine was professional and did an excellent job on the maintenance for my AC unit. Thanks Reliable for the upkeep of... my AC/Heating unit.

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TERRIFIC EXPERIENCE, GREAT QUALITY, 7/25/2016

We had a wonderful experience with Reliable Heating and Air! When our second A/C unit stopped working (after 30 years), Reliable was a pleasant experience. From the telephone receptionist who... scheduled my estimate, to Rodney the salesman, to Torri and Donnie the installers, my experience was top-notch! Everyone was polite, respectful, and knowledgeable. I was never put on hold or asked to push a bunch of numbers to redirect my call. Rodney was just great--very pleasant and very experienced. Torri and Donnie did such a terrific job with removing/installing our new exterior and interior unit. They were very careful, kept the area clean, double checked everything before they left, and spent as long as needed to make sure we understood the instructions. They also installed two new programmable thermostats. I will not hesitate to call this company for any other work i need done with my HVAC things!

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Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (22 photos)

  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Our team
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - PUPPERS!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Displaying 31-45 of 2370

Reviews

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Huguley

Reviews: 1

Richard Huguley

Steven Suissa did an excellent job with the maintenance of our air conditioning systems. Hope Reliable has more like him! Send him back again.

Project Details

Area Woodstock, GA

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  HEMMmmm

Reviews: 1

Very professional!

Josh M and Kai of Reliable arrived on time for duct cleaning and sanitizing of our HVAC system, and they were very professional. They showed us before and after pictures of their work and cleaned up after themselves when they were finished. I highly recommend them.

Project Details

Area Alpharetta, GA

Cost $500 - $999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  ngouger

Reviews: 1

Nan Gouger

I have had Reliable Heating and Air for a few years. They call me every 6 months to schedule my maintenance to keep my system running smoothly. Being busy with all aspects of life, this is a great service for me!. Steven Suissa come out to handle the A/C maintenance today. He called prior to coming to let me know when he would arrive. He arrived on-time (which I really like). Steven was very nice, pleasant, did not waste time and very professional! As usual, great experience.

Project Details

Maintain A/C and Heat

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  SH1000

Reviews: 3

Uncaring, Sarcastic, Poor Service

My A/C went out on a Sunday during 90 weather. It was over 90 in the upstairs of my home. I work from home and my office is upstairs, as is my bedroom. I called Reliable and the first available appt they would give me was 3 days later, despite the fact I work from home. After sleeping on my sofa for 3 days, the problem turned out to be the exact same part they had just replaced 2 years prior. I called the office and asked for a manager. The receptionist refused to let me speak to one. She kept repeating what the technician had said, that the part was only warranted for 1 year. This company has long hold times, they don't stand behind their work or offer a discount when a part fails only 2 years later, they won't let you speak to a manager when you request it and they are rude/sarcastic to customers. After seeing how upset I was about the part having to be replaced at the cost of $248 after just two years, the receptionist asked sarcastically if there was anything else she could help me with. She never apologized that the part they installed had failed only two years later. When I told the technician that Reliable doesn't care about losing a customer since there is so much business for them in metro Atlanta, he said "if you would just stop talking long enough, you would have heard her apologize." As he left he sarcastically said, "Have a nice life!" This company has grown so big, they couldn't care less if they lose a customer.

Project Details

Area Marietta, GA

Cost Less than $250

Date July 2016

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Installed by Reliable Heating and Air and only lasted 2 years. Had to pay for the same part again two years later.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  kerrynRN2002

Reviews: 1

Great service!

John Hall with Reliable Heating and Air installed our new AC system. He was very friendly, professional and knowledgeable of the work he was doing. He went above and beyond to ensure that it was not only working correctly, but also installed safely and above par. Thanks John for a job well done!

Project Details

Area Alpharetta, GA

Cost $3,000 - $4,999

Date June 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  jjackjames

Reviews: 2

Duct Cleaning

David and David were great. Got the whole house done in under 3 hours. They even helped me replace some vents and resealed our unit where some sealant had come off. Super nice!

Project Details

Area Atlanta, GA

Cost $250 - $499

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  saundrawike

Reviews: 1

Homeowner

Reliable is my go to company always. They are always professional and do exactly what they say they are going to do. Love It!!!!! Today was duct cleaning and it was very eye opening. Unbelievable what was in those ducts. Horacio and Leverardo were my service technicians and they were fantastic. Very pleased as always with Reliable!!!!!!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  lockhug

Reviews: 1

Hughes Family

Thanks to Randy and Jesus for saving our holiday. They were here on time and finished in the time frame promised. Both were very professional and our home is finally cool. Thank you for going the extra mile for us! Happy 4th of July!

Project Details

Area Powder Springs, GA

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  dctoledo

Reviews: 1

D. Toledo

I had the pleasure of meeting Steven Suissa. He did a thorough air tune up and ensured that my air conditioning unit was working properly and sufficient. I feel good to have someone reassuring me that my air conditioning is working especially in this hot weather we have been having for the past 3 weeks. I would recommend Reliable Heating and Air to anyone. I would use Reliable Heating and Air again.

Project Details

Area Acworth, GA

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  ga_chuck_71

Reviews: 2

Great job every single time

4 years ago Reliable replace 2 of our systems. Since then we have always used their service and couldn't be happier. They are in time, courteous, and thorough. It is nice to have a company to rely on and not have to worry about their work. Our recent technician, Joel D, was exceptional. Not only was he prompt, super courteous, and thorough but he also explained all the elements he was testing and even gave us things to watch out for in the future with one of our units. We have been impressed with all their techs, but Joel certainly stands out from our previous experiences. Thanks Joel.

Project Details

Area Alpharetta, GA

Cost Less than $250

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  lucymiranda

Reviews: 3

Excellent service

We have used Reliable for air conditioning and heating in our home for approximately 10 years. I was reminded of why I enjoy doing business with them today when Lawrence O. came to perform the inspection and annual maintenance. From the phone call to let us know he was coming and throughout the time in our home Lawrence was upbeat and professional. In fact as I look back all of the technicians who have represented Reliable have also been extremely courteous and professional but my husband and I particularly enjoyed dealing with Lawrence. Thank you.

Project Details

A/C inspection/annual service

Area Roswell, GA

Cost Less than $250

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  smart02

Reviews: 8

First time customer - Pleasantly surprised!

This was my first experience working with Reliable. When one of my old HVAC units quit working a couple of weeks ago, I knew I'd need a replacement. With so many choices out there, I used Kudzu reviews to help compare my options. Honestly, I wasn't expecting Reliable to be competitive in terms of pricing & service since they are a big company. While replacing a unit is costly, I was pleasantly surprised after receiving the quote from my sales rep, Jeff. He provided a competitive quote, explained my options and answered my many questions. Reliable's warranty was strong as well. Since it's busy season, it was going to take a week to do the install. Jeff got me scheduled AND sent out a couple of window units to help keep me cool in the meantime. That was a big selling point. James delivered and installed the units within a day or two. He was great! My install was a bit tricky and the installers (Andrew and Wylie) spent all day and into the night making sure everything was done right and completed in one day. They were personable, professional and did their best to make sure I was satisfied every step of the way. I was very happy with the service they provided. While I'm certainly hoping I DON'T need a new system for my other unit anytime soon, I wouldn't hesitate to contact Reliable to take care of my future needs.Thanks again to Jeff for going above and beyond, James for making sure I stayed cool for a few days and to Wylie and Andrew for a job well done.

Project Details

Reliable replaced 15 year old outdoor AC unit and 34 year old furnace. Also installed and sealed supply lines, plenums, collars and other required modifications.

Cost $3,000 - $4,999

Date June 2016

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - New Trane Outdoor Unit
Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Andrew and Wylie
Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Before - Old Furnace
Reliable Heating Air Plumbing & Electric - Kennesaw, GA - After - New Furnace
Reliable Heating Air Plumbing & Electric - Kennesaw, GA - After - New Furnace

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  vanvong98

Reviews: 1

Great service and Job Well done

Horacio and Everarado did an excellent job with our duct cleaning. They were very professional and went over and beyond what the job required. I definitely plan to use them again in the future.

Project Details

Area Loganville, GA

Cost $500 - $999

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  tredmon

Reviews: 1

Top Notch Service (again)

Given the myriad of choices for heating and air services in the Atlanta area, I'm so glad I picked Reliable. My unit was replaced a year ago and all aspects of the replacement and follow up service inspections has far exceeded my expectations. The technicians that have been to the house have been nothing but professional and are good people. They call ahead before arriving and when they arrive, they are quick (but thorough) to do their work. I also like how the technicians explain what they are doing when they are performing their service inspections.

Project Details

Unit replacement and follow up service inspections

Area Cartersville, GA

Cost $5,000 - $9,999

Date March 2015

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  crice4767

Reviews: 1

Christine Rice

We had our bi-yearly check up today on our air conditioning systems and had a wonderful serviceman come out. Steven Suissa was kind, professional, friendly and efficient. I was very pleased with his work and look forward to a "cool" summer in my house! Thank you for the top notch service!

Project Details

Area Canton, GA

Cost Less than $250

Date June 2016

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Videos

Photos

Various
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Album: Various
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Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »

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