Reliable Heating & Air - Kennesaw, GA - General Remodelers

Reliable Heating & Air

(770) 872-0315(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Reviews

  • Reliable Heating & Air - Kennesaw, GA -  marley72

    Reviews: 1

    sacha m.
    marley72 (1 review)
    7/08/2016

    Steven Suissa came out for a scheduled maintenance call. He showed up exactly when scheduled, super friendly and accommodating. He even went the extra mile and trimmed back some plants that were growing around the air conditioning unit! I highly recommend Reliable Heating & Air. Make sure you ask for Steven!

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  • Reliable Heating & Air - Kennesaw, GA -  mstv1996

    Reviews: 1

    DeniseG
    mstv1996 (1 review)
    7/08/2016

    Steven Suissa came to my house to perform our semi-annual system check. He was very professional, arrived exactly on time after a call-ahead and made sure our AC unit was functioning to peak performance. The annual maintenance check is a great service from Reliable and they have done an excellent job for us.

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    Project Details

    Area Acworth, GA

    Cost Less than $250

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Huguley

    Reviews: 1

    Richard Huguley
    Huguley (1 review)
    7/07/2016

    Steven Suissa did an excellent job with the maintenance of our air conditioning systems. Hope Reliable has more like him! Send him back again.

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    Project Details

    Area Woodstock, GA

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  HEMMmmm

    Reviews: 1

    Very professional!
    HEMMmmm (1 review)
    7/07/2016

    Josh M and Kai of Reliable arrived on time for duct cleaning and sanitizing of our HVAC system, and they were very professional. They showed us before and after pictures of their work and cleaned up after themselves when they were finished. I highly recommend them.

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    Project Details

    Area Alpharetta, GA

    Cost $500 - $999

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  maxigeneva

    Reviews: 1

    Doug S
    maxigeneva (1 review)
    7/07/2016

    Reliable came out for maintenance. Steve Suissa came out out for maintenance and did awesome job. Very efficient, excellent work and no mess. Units work better than ever

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    Project Details

    Area Roswell, GA

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  Ajmcdonald23

    Reviews: 1

    Alam M
    Ajmcdonald23 (1 review)
    7/07/2016

    Steven Suissa, our Reliable Heating & Air technician stopped by for our summer maintenance on both our systems and he was a consummate professional. Both kind and knowledgeable, Steven did a very thorough job making sure our systems were at maximum efficiency. He answered all my questions and made sure that I was completely satisfied. By providing the confidence that our Heating & Air was working at peak performance, Steven definitely exceeded all of my expectations! Thanks Reliable and thank you Steven Suissa for a job well done!

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    Project Details

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  ngouger

    Reviews: 1

    Nan Gouger
    ngouger (1 review)
    7/06/2016

    I have had Reliable Heating and Air for a few years. They call me every 6 months to schedule my maintenance to keep my system running smoothly. Being busy with all aspects of life, this is a great service for me!. Steven Suissa come out to handle the A/C maintenance today. He called prior to coming to let me know when he would arrive. He arrived on-time (which I really like). Steven was very nice, pleasant, did not waste time and very professional! As usual, great experience.

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    Project Details

    Maintain A/C and Heat

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  • Reliable Heating & Air - Kennesaw, GA -  SH1000

    Reviews: 3

    Uncaring, Sarcastic, Poor Service
    SH1000 (3 reviews)
    7/06/2016

    My A/C went out on a Sunday during 90 weather. It was over 90 in the upstairs of my home. I work from home and my office is upstairs, as is my bedroom. I called Reliable and the first available appt they would give me was 3 days later, despite the fact I work from home. After sleeping on my sofa for 3 days, the problem turned out to be the exact same part they had just replaced 2 years prior. I called the office and asked for a manager. The receptionist refused to let me speak to one. She kept repeating what the technician had said, that the part was only warranted for 1 year. This company has long hold times, they don't stand behind their work or offer a discount when a part fails only 2 years later, they won't let you speak to a manager when you request it and they are rude/sarcastic to customers. After seeing how upset I was about the part having to be replaced at the cost of $248 after just two years, the receptionist asked sarcastically if there was anything else she could help me with. She never apologized that the part they installed had failed only two years later. When I told the technician that Reliable doesn't care about losing a customer since there is so much business for them in metro Atlanta, he said "if you would just stop talking long enough, you would have heard her apologize." As he left he sarcastically said, "Have a nice life!" This company has grown so big, they couldn't care less if they lose a customer.

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    Project Details

    Area Marietta, GA

    Cost Less than $250

    Date July 2016

    Reliable Heating & Air - Kennesaw, GA - Installed by Reliable Heating and Air and only lasted 2 years. Had to pay for the same part again two years later.

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  • Reliable Heating & Air - Kennesaw, GA -  jjackjames

    Reviews: 2

    Duct Cleaning
    jjackjames (2 reviews)
    7/05/2016

    David and David were great. Got the whole house done in under 3 hours. They even helped me replace some vents and resealed our unit where some sealant had come off. Super nice!

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    Project Details

    Area Atlanta, GA

    Cost $250 - $499

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  saundrawike

    Reviews: 1

    Homeowner
    saundrawike (1 review)
    7/05/2016

    Reliable is my go to company always. They are always professional and do exactly what they say they are going to do. Love It!!!!! Today was duct cleaning and it was very eye opening. Unbelievable what was in those ducts. Horacio and Leverardo were my service technicians and they were fantastic. Very pleased as always with Reliable!!!!!!

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  • Reliable Heating & Air - Kennesaw, GA -  kerrynRN2002

    Reviews: 1

    Great service!
    kerrynRN2002 (1 review)
    7/05/2016

    John Hall with Reliable Heating and Air installed our new AC system. He was very friendly, professional and knowledgeable of the work he was doing. He went above and beyond to ensure that it was not only working correctly, but also installed safely and above par. Thanks John for a job well done!

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    Project Details

    Area Alpharetta, GA

    Cost $3,000 - $4,999

    Date June 2016

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  • Reliable Heating & Air - Kennesaw, GA -  dctoledo

    Reviews: 1

    D. Toledo
    dctoledo (1 review)
    7/04/2016

    I had the pleasure of meeting Steven Suissa. He did a thorough air tune up and ensured that my air conditioning unit was working properly and sufficient. I feel good to have someone reassuring me that my air conditioning is working especially in this hot weather we have been having for the past 3 weeks. I would recommend Reliable Heating and Air to anyone. I would use Reliable Heating and Air again.

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    Project Details

    Area Acworth, GA

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  lockhug

    Reviews: 1

    Hughes Family
    lockhug (1 review)
    7/04/2016

    Thanks to Randy and Jesus for saving our holiday. They were here on time and finished in the time frame promised. Both were very professional and our home is finally cool. Thank you for going the extra mile for us! Happy 4th of July!

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    Project Details

    Area Powder Springs, GA

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  ga_chuck_71

    Reviews: 2

    Great job every single time
    ga_chuck_71 (2 reviews)
    7/02/2016

    4 years ago Reliable replace 2 of our systems. Since then we have always used their service and couldn't be happier. They are in time, courteous, and thorough. It is nice to have a company to rely on and not have to worry about their work. Our recent technician, Joel D, was exceptional. Not only was he prompt, super courteous, and thorough but he also explained all the elements he was testing and even gave us things to watch out for in the future with one of our units. We have been impressed with all their techs, but Joel certainly stands out from our previous experiences. Thanks Joel.

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    Project Details

    Area Alpharetta, GA

    Cost Less than $250

    Date July 2016

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  • Reliable Heating & Air - Kennesaw, GA -  smart02

    Reviews: 8

    First time customer - Pleasantly surprised!
    smart02 (8 reviews)
    7/01/2016

    This was my first experience working with Reliable. When one of my old HVAC units quit working a couple of weeks ago, I knew I'd need a replacement. With so many choices out there, I used Kudzu reviews to help compare my options. Honestly, I wasn't expecting Reliable to be competitive in terms of pricing & service since they are a big company. While replacing a unit is costly, I was pleasantly surprised after receiving the quote from my sales rep, Jeff. He provided a competitive quote, explained my options and answered my many questions. Reliable's warranty was strong as well. Since it's busy season, it was going to take a week to do the install. Jeff got me scheduled AND sent out a couple of window units to help keep me cool in the meantime. That was a big selling point. James delivered and installed the units within a day or two. He was great! My install was a bit tricky and the installers (Andrew and Wylie) spent all day and into the night making sure everything was done right and completed in one day. They were personable, professional and did their best to make sure I was satisfied every step of the way. I was very happy with the service they provided. While I'm certainly hoping I DON'T need a new system for my other unit anytime soon, I wouldn't hesitate to contact Reliable to take care of my future needs.Thanks again to Jeff for going above and beyond, James for making sure I stayed cool for a few days and to Wylie and Andrew for a job well done.

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    Project Details

    Reliable replaced 15 year old outdoor AC unit and 34 year old furnace. Also installed and sealed supply lines, plenums, collars and other required modifications.

    Cost $3,000 - $4,999

    Date June 2016

    Reliable Heating & Air - Kennesaw, GA - New Trane Outdoor Unit
    Reliable Heating & Air - Kennesaw, GA - Andrew and Wylie
    Reliable Heating & Air - Kennesaw, GA - Before - Old Furnace
    Reliable Heating & Air - Kennesaw, GA - After - New Furnace
    Reliable Heating & Air - Kennesaw, GA - After - New Furnace

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Description

Reliable Heating & Air - Kennesaw, GA - Portrait

Reliable Heating & Air is full service HVAC, plumbing and electrical contractor serving the entire northern half of the state of Georgia. In business since 1978 and employing over 200 highly skilled and trained technicians, Reliable can handle all residential and commercial needs that might arise. Reliable is a NATE certified company, BPI accredited and is a member in the highest standing with Comfort Institute. Reliable Heating and Air is a locally family owned and operated company business.. run by the father and son team of Dan and Daniel Jape. Their goal is 100% customer satisfaction and they will stop at nothing to achieve this. Reliable Heating & Air has licensed HVAC techs, plumbers and electricians that are specialist in their fields standing by to serve 7 days a week with no overtime charges.

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Business details

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

  • MON
  • 12:00am
  • 12:00am
  • TUE
  • 12:00am
  • 12:00am
  • WED
  • 12:00am
  • 12:00am
  • THU
  • 12:00am
  • 12:00am
  • FRI
  • 12:00am
  • 12:00am
  • SAT
  • 12:00am
  • 12:00am
  • SUN
  • 12:00am
  • 12:00am

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Financing
  • Invoice
  • Mastercard
  • Personal Checks
  • Visa

Social

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (3 videos)

  • 2 2

  • 2 2

  • 2 2

Photos (22 photos)

  • Reliable Heating & Air - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating & Air - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating & Air - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating & Air - Kennesaw, GA -
  • Reliable Heating & Air - Kennesaw, GA -
  • Reliable Heating & Air - Kennesaw, GA - Our team
  • Reliable Heating & Air - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating & Air - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating & Air - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating & Air - Kennesaw, GA - PUPPERS!
  • Reliable Heating & Air - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating & Air - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating & Air - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating & Air - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating & Air - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating & Air - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating & Air - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating & Air - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating & Air - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating & Air - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating & Air - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating & Air - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

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Videos

Photos

Various
5 photos
Album: Various
1 of 5




Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »