Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Business overview

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Portrait

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Great Service!, 7/25/2016

Antoine Reeves was my Reliable rep who came out to perform the AC maintenance. Antoine was professional and did an excellent job on the maintenance for my AC unit. Thanks Reliable for the upkeep of... my AC/Heating unit.

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TERRIFIC EXPERIENCE, GREAT QUALITY, 7/25/2016

We had a wonderful experience with Reliable Heating and Air! When our second A/C unit stopped working (after 30 years), Reliable was a pleasant experience. From the telephone receptionist who... scheduled my estimate, to Rodney the salesman, to Torri and Donnie the installers, my experience was top-notch! Everyone was polite, respectful, and knowledgeable. I was never put on hold or asked to push a bunch of numbers to redirect my call. Rodney was just great--very pleasant and very experienced. Torri and Donnie did such a terrific job with removing/installing our new exterior and interior unit. They were very careful, kept the area clean, double checked everything before they left, and spent as long as needed to make sure we understood the instructions. They also installed two new programmable thermostats. I will not hesitate to call this company for any other work i need done with my HVAC things!

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Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (2 videos)

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Photos (22 photos)

  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Our team
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - PUPPERS!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Displaying 1-15 of 2370

Reviews

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  lischar1

Reviews: 1

Great Service!

Antoine Reeves was my Reliable rep who came out to perform the AC maintenance. Antoine was professional and did an excellent job on the maintenance for my AC unit. Thanks Reliable for the upkeep of my AC/Heating unit.

Project Details

Area Lithonia, GA

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  brozino

Reviews: 1

TERRIFIC EXPERIENCE, GREAT QUALITY

We had a wonderful experience with Reliable Heating and Air! When our second A/C unit stopped working (after 30 years), Reliable was a pleasant experience. From the telephone receptionist who scheduled my estimate, to Rodney the salesman, to Torri and Donnie the installers, my experience was top-notch! Everyone was polite, respectful, and knowledgeable. I was never put on hold or asked to push a bunch of numbers to redirect my call. Rodney was just great--very pleasant and very experienced. Torri and Donnie did such a terrific job with removing/installing our new exterior and interior unit. They were very careful, kept the area clean, double checked everything before they left, and spent as long as needed to make sure we understood the instructions. They also installed two new programmable thermostats. I will not hesitate to call this company for any other work i need done with my HVAC things!

Project Details

Area Flowery Branch, GA

Cost $5,000 - $9,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Ewest1986

Reviews: 2

New ac in Duluth

Mike and Derrik came and installed my new HVAC system. Very professional and reliable on a hot summer day. Great work.

Project Details

Area Duluth, GA

Cost $5,000 - $9,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  srflor

Reviews: 1

TWO Brand New AC units that have NEVER functioned

Purchased TWO Brand New Trane units last August and I have not had either unit working steadily since installed. My 10 year old stated "Our brand new Air conditioners is never working!". Reliable installs are not proven RELIABLE in my case. While three of their techs, Chad, Henry, and especially Chris are extremely skilled, knowledgeable, and very personable, I can't recommend Reliable for your AC installs. You will save in the long run, Time and Head Aches. I read the negative reviews on Reliable and gave them the benefit of the doubt, wish I would have followed my instincts. If you get several quotes, which everyone should, be SMART and choose another if you are debating.

Project Details

Area Suwanee, GA

Cost $10,000 - $29,999

Date August 2015

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Bmixon87

Reviews: 1

Brittany

Matt & Lee from Reliable Heating and Air just left after cleaning our air ducts. Our new home has been a rental unit before we purchased it and God only knows when the system was last cleaned. The guys were very professional, very knowledgable, and extremely helpful while they were here. I'm very happy with the results and the house smells great. Thanks guys!

Project Details

Air duct cleaning

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Horacio2730

Reviews: 1

Best air duct cleaning in town RELIABLE

Horacio hernandez and everardo j. Came to our house on loganville and did a great job take all register and washed whit a cleaner solution explain all the proses show live camera pics before and after very professional . Spray sanitzer to refresh our lines and kill bacteria clean the dryer duct was a difference lm very pleased RELIABLE IS THE BEST high-quality and respectful technicians. Imazing company highly recommennded

Project Details

Area Loganville, GA

Cost $500 - $999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  sugarhill346

Reviews: 2

Pat G

Reliable Heating and Air technician Brahim M. came out early in the morning to fix our air conditioning problem. We had no cool air overnight and he was very friendly and professional. He diagnosed the problem quickly and completed the needed repair. It was no more than an hour and he was done and we had cool air again. I appreciate Brahim's professional work and recommend he and Reliable for anyone.

Project Details

Cost $250 - $499

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Kulbrich

Reviews: 1

Amazing Experience

We bought our house a year ago and the whole family has been sick since then. Reliable came out and put a camera in our ducts and found mold. Josh M. and Kai were our techs and they were amazing. Both very professional and thorough. They explained everything clearly and made sure we understood everything that was going to be done. Those two came out a week later and cleaned our system and installed UV lights to keep the mold away. They treated our house like their own family was living there. I will be recommending Reliable to everyone, especially Josh M. and Kai. Thank you guys for taking care of our family and giving my husband and I the peace of mind to know that our kids wont be sick anymore!!

Project Details

Reliable (Josh M. and Kai) came out and cleaned both A/C systems thoroughly, sanitized them and installed UV lights to keep mold out of our ducts.

Area Acworth, GA

Cost $1,000 - $2,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  smayalley

Reviews: 3

Customer service #1

Our heat/air system to our second floor bonus room quit working completely. I called Reliable and the person who answered the phone was courteous and helpful. She scheduled appointment with Brahim M. for diagnostic review. Brahim was professional and explained the problem and the options available. He was top notch. He scheduled Frank V. to come and discuss the options in replacing the system. Frank V. was also very customer service oriented. After reviewing the options and completing paperwork, he scheduled the earliest installation of a new system. Milo A. and Darrell E. were our installers. They arrived on time and worked diligently to install the outdoor unit and the unit in the attic. It was very hot, but they never complained or slowed down. They did an excellent job. They took us outside to see the new unit and explain what they had done and then upstairs to explain the features of the furnace. They had replaced some duct work and installed safety figures to cut the unit off if their was a leak so the attic wouldn't get damaged. They checked out the registers, explained the thermostat and cleaned up everything inside and out. They did a great job. They were friendly, professional, and very knowledgeable. It is rare when everyone you deal with is so nice and helpful. I was extremely pleased and would highly refer this co. to friends and family.

Project Details

Area Loganville, GA

Cost $3,000 - $4,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  acworth50

Reviews: 1

Used for years

We have used Reliable for many years. From the air and heating to the plumbing. We just bought a new home and of course the new air unit was way to small. I had reliable come out and take care of it. The installers, Clevelann and Keenan did a great job. Went through everything with us. This is why we will only use this company. I would highly recommend them.

Project Details

New Air unit and coil

Area Ball Ground, GA

Cost $3,000 - $4,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  tdavery

Reviews: 1

Excellent Experience(s)

Darrell Chastain at Reliable delivered excellent customer service and helped us with a whole home electrical inspection as well as fixed a breaker issue. We will definitely go back for any additional electrical problems we may face as well as air and plumbing issues in the future.

Project Details

Area Acworth, GA

Cost Less than $250

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  forsyth_ja

Reviews: 1

Oustanding.

Joel D. (Reliable) came out for a service call and showed me the best practices for keeping my AC running well, especially in this Georgia heat. He was such a pleasure to work with, seemed Very knowledgeable and very courteous. Thanks Joel and Reliable for such great customer service and a job well done.

Project Details

Reliable Heating and Air. AC service and repair.

Area Cumming, GA

Cost Less than $250

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Parisam

Reviews: 1

Vent cleaning

Josh M. and Kai from Reliable came and cleaned the vents in our house. The vents were disgusting and full of dog hair from a previous owner. They were very professional and did a fantastic job! They showed me before and after pictures of the vents and cleaned up the work spaces after completing the job. I am very pleased with their work and would absolutely refer them to others.

Project Details

Cleaned ducts, registers, vents, dryer vent

Area Atlanta, GA

Cost $250 - $499

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  PostalPrincess

Reviews: 2

Electrical expert Richard Grayson with Reliable

Because of the absolutely fantastic service, I just had to write a review! Richard Grayson was on time, called me before heading over for the appointment, and did an outstanding job at my home. I had both interior and exterior electrical repair and installation items, and he handled all of them so very well. Wonderful service!

Project Details

Two exterior pole lights installed, two plugs replaced inside.

Area Dallas, GA

Cost $500 - $999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Catchpole

Reviews: 1

Keeping our cool in Roswell

We had a new Air conditioner installed last weekend. The gentlemen were here when they said they would be. They were efficient and quick. It must have been a 100 degrees in our attic but they made sure they did a through job. I will definitely use Reliable heating and air again.

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Videos

Photos

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Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »