Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com

11075 GA-92Woodstock, GA 30188 map it »
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Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Jim and Chris, SuperStar Electrical Team, 8/01/2014

Patient, Friendly & Professional. Thanks for helping make my Sewing room, Bonus & Bath, Rock. Also thanks Jim for picking up your phone and answering all my questions. I've had several services with... Reliable but you guys were the best. Ask for these two if your new to this remodeling stuff. Thanks Justin for sending over Jim and Chris, I will use them for future electrical work. They even sweep up behind themselves, how awesome is that!

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Thank You Chad for saving me again...., 7/30/2014

Recently purchased an additional system for my home, because I could not add on. Shopped around and Nick help me understand why they and their product was better. Tremendous service then and... yesterday my second system failed to cool properly. Got an appt. the next day, and here comes Chad Mauldin once again. I guess he could have sold me an extra system, but showed me all that needed to be done, and simply replaced a part. Thanks Chad for your honesty and quick service. You truly are RELIABLE.

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Videos & Photos

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Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

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Reviews

KristenPW29

Reviews: 0

Jim and Chris, SuperStar Electrical Team

Patient, Friendly & Professional. Thanks for helping make my Sewing room, Bonus & Bath, Rock. Also thanks Jim for picking up your phone and answering all my questions. I've had several services with Reliable but you guys were the best. Ask for these two if your new to this remodeling stuff. Thanks Justin for sending over Jim and Chris, I will use them for future electrical work. They even sweep up behind themselves, how awesome is that!

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laney001

Reviews: 3

Thank You Chad for saving me again....

Recently purchased an additional system for my home, because I could not add on. Shopped around and Nick help me understand why they and their product was better. Tremendous service then and yesterday my second system failed to cool properly. Got an appt. the next day, and here comes Chad Mauldin once again. I guess he could have sold me an extra system, but showed me all that needed to be done, and simply replaced a part. Thanks Chad for your honesty and quick service. You truly are RELIABLE.

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bear2020

Reviews: 1

Best in town

Matt and Cody did a great job and explained everything to us. They came in a did a great job and cleaned up after themselves. Wonderful group of men. I would use them again in a heartbeat. Thanks

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kmhpeters

Reviews: 1

First Class Service

Wasn't thrilled about having to replace my AC and interviewing companies for the Job. Reliable was a first class organization from selection to completion of the job. From starting an online chat late evening, I received a call in about 10 minutes to discuss my issue. The next day Tom Bennett came out for a quote and presented several different options with no pressure. He was very informative and easy to work with which made selecting Reliable very easy. On install day, Dustin & Garret showed up and worked for about six hours straight installing a new AC and furnace. They were very professional and did good quality work. They were able to trouble shoot an issue to install a new wifi thermostat which I greatly appreciated. Upon completion, you could not tell they were even there. There was no mess and they took time to go over the new system. A lot of companies talk customer service, Reliable actually practice what they preach and for that they've earned my business for the forseeable future. They weren't the cheapest or the most, but I do think they were they best option and provided the best overall value.

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bec123

Reviews: 1

Great Service

Thanks to everyone at Reliable especially Claude and Anthony for installing my new tankless water heater. Very Professional service. Real quality and value. Customer for life.

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peagirl

Reviews: 1

Excellent service and very professional!

Ricky J. and Kris P. were excellent! We needed a small light fixture installed on a Saturday and at the last minute. They did a great job and were very professional. Highly recommend Reliable!!

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genes_connie

Reviews: 2

Extremely Good Experience

Great service is something that is rarely found in many industries. When we find it, it almost comes as a surprise. I was extremely impressed with the Re liable Team, beginning with Kyle from Sales who arrived not only on time but slightly early for the estimate and all throughout the installation Jorge and Jesse Ceron and Ram were pleasant, efficient and professional. At the end of the installation Jorge spent a considerable amount of time with me showing me the new furnace and air compressor and explaining certain details of the work. All my questions were answered to great satisfaction. I would be happy to recommend Reliable to anyone I know in the future for their heating and cooling needs. Thanks for being exceptional in service and for a job well done.

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Crutchcrdw

Reviews: 1

Cool customer

Brett K. And Eric S. were with us all day to replace our unit. This is a high rise condo so going to the truck for tools and getting on the roof took time but they didn't complain. They were very professional, and polite. They left my house nicer than they found it, sweeping up and replacing things they had to move. Thank you guys! Well done!

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THCG1025

Reviews: 4

Reliable and Professional

I called Reliable to have our lighting fixed in our master bathroom. The lady I spoke to on the phone was very polite and professional. She scheduled a tech to come out to our home the very next day. The two men that came out today to fix our lighting, Justin and Justin, were also very polite and professional. Before they started the work they explained the process of fixing the issue and pricing. They were knowledgeable and had our lighting fixed in no time. Additionally, they were both very nice and sweet to my 5-year-old son and our dog. I was very pleased with the service from scheduling the appointment to the actual work being completed and felt the pricing was very fair.

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1Angela

Reviews: 1

Lives up to the name: Reliable!

Jake and Andrew installed 6 ceiling fans and 3 pendant lights in our home and were fantastic! They were prompt, knowledgable, professional and attentive to every detail to be sure we were happy with their services. No doubt, we will call Reliable first when we need electrical!

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vreynolds

Reviews: 3

Hate Spending Money on HVAC But

This company did an excellent job. Three choices were offered to fix the problem, and the technician did not pressure me either way. In the end, I chose to do the most expensive repair as it was the most reasonable for endurance. The repair crew was prompt and very efficient. Communication with the company was excellent. I hated to spend the money, but I would recommend them to friends without hesitation.

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nickeymac

Reviews: 1

Professional Service... Very Reliable

Brett Kremple & Eric Schoener did an excellent job while working at my home. I really appreciate them be so thorough in their work. I would definitely recommend their service to anyone.

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colorgirl

Reviews: 3

Reliable is a great company

I was very impressed with Reliable and their way of doing business. K.J. the technician was very professional and knowledgeable about the service. I would highly recommend K.J. and Reliable.

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reportermike

Reviews: 1

Courteous, Dependable and Thorough

Alex and his HVAC cleaning team were awesome! On time, spent 10 hours @ the house and very thorough!

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JanandSteve

Reviews: 2

Fantastic installers!

We wanted you to know about 2 great representatives of your company- Jorge and Jesse Ceron. These gentlemen installed our HVAC unit on 7/14/14 and were very professional, personable and thorough. They took their time to explain everything to us and were receptive to any questions we had. These two gentlemen (along with your salesman Chris) are the reason we will refer other folks to your office. Thank you...Jan and Steve Herring

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape