Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
Today, I had my central AC unit serviced under my maintenance agreement with Reliable. The technician they sent, Conor Morris, arrived as scheduled and did a thoroughly professional job. This was my... second service experience with Reliable and I have been impressed by their professionalism and expertise. An informative e-mail invoice detailing what was done arrived the same day. I highly recommend them.VIEW MORE »VIEW LESS »
great installers. If I owned my own business, I would want them to work for me. Thanks to jason and Chris.
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Today was first visit from reliable heating and air. For maintenance. Evan did a incredible job. He's was very professional. And really knew his job. Best service ever. I will recommend them to everyone.
Today Michael Falkner, a technician with Reliable came by to do our semiannual service check. He found a few potential issues but fixed the "loose" wire and made sure connections were good. He also switched out batteries and got our systems working great. We have been with Reliable for years and continue to be impressed with the integrity and professionalism of their technicians. Great job as always.
I highly recommend Reliable Heating and Air. I was treated promptly and courteously when I called and was given an appointment in a few days time for my non- emergency work needed. I was given a window for my service time and, to my pleasant surprise, Justin and Kris called at the beginning of my window. The guys were professional, friendly and polite. They covered their shoes, quickly and thoroughly assessed my electrical issues, gave a detailed written estimate of the work prior to beginning. They performed all work in a professional manner, completely cleaned up after themselves, and hauled off all my old fixtures. I am now planning to call Reliable to fix a botched job done by another plumber. I have programmed their number in my phone and will call with all my future electrical, plumbing and heating and air needs. I understand from the guys that the boss reads all the reviews and responds personally. I love to hear that - it means he takes pride in and responsibility for his business. Good job, Boss!
We had both upstairs and downstairs HVAC units replaced and foam insulation installed and a water heater re-vented, and Reliable bid as well as 2 others. Their quote was similar in pricing (lower than 1, higher than 1, but none far off) but the specs were much more detailed and thorough, giving me confidence in their attention to detail. It was also great to have 1 company manage all of this rather than separate contractors. The HVAC installation was great - they finished in the allotted time, the technicians were EXTREMELY courteous and professional, and the systems work great. Foam insulation was also well done by courteous team, but it caused a couple of clogs to the new units (from the dust), and they immediately send technicians out to fix it. The final part of the installation, the water heater vent, was very challenging, as we were bring to fit new vent piping to a very old house and an old tankless heater. They persevered, searching everywhere for suitable parts. In the end, after multiple visits, we were not able to get the heater working with the new vent. I felt bad about the time they were spending on this small piece of the project, but they followed through and were not going to give up. Ultimately they took full responsibility and offered to install a new water heater at a discount, and on a Saturday so we wouldn't be without hot water for too long. We were very pleased with the entire team's commitment to service and completing the job.
We had our heating and air conditions units replaced. The technicians, Marty and Matt, were very friendly and professional. I would definitely recommend Reliable to friends and family!
We needed A/C help in the north GA mtns, same day. Supervisor Jesse came out at 6.30 pm. Fixed sweet. Great service!
So I continue to call Lee Cook, my sales guy for service although he has already sold me the system. Yet, he always returns my calls. This time about a new thermostat. So Ezekiel Cobb came out to install my new Trane wifi thermostat. When Zeke was finished, I asked him to check my system as the inside temp was warm all week. He got it cool but said he thought it might be my breaker. Then Jake Arthur came the very next morning to indeed track it to a burnt out breaker. Quick fix and I am good. Then of course Atlanta crazy weather and thermostat is disconnected because of storm hit. But Chris Graham is on the case right now and I am good to go again. He reset the wifi and my daily temp schedule. Reliable has the most professional, courteous and pleasant service personnel. They answer all my questions and I usually have a lot. And I appreciate that as much as the service! Thank you, guys!
It's great to find service professionals that do what they say they will! RELIABLE's service rep "Pedro P." has earned my full confidence - I will call them again if ever needed. Our job was a simple gas water heater replacement. Pedro installed the new system up to current code standards, explained the future maintenance methods and hauled off the old unit. All was completed at a great previously discussed rate, there were no surprise or added charges. I did my cursory shopping and RELIABLE was not only the best one deal but their communication & timeliness was on-point. Unfortunately one of RELIABLE's competitors "warned" me that they are notorious for bait/switch and overcharge tactics. He was entirely wrong - they proved to be forthright professionals! I am grateful I chose Reliable and recommend them wholeheartedly :)
We had an awesome experience from start to finish. The sales guy Ted Burgess was professional and quick to the best price! The 2 installers Brett Kremple and Eric Schoener were highly professional, knowledgeable, and steady workers. We felt like we had known all of these guys for years. we will always tell others to call Reliable!!!
Taylor & Victor were awesome! Another co. said to replace H20 heater. They fixed my problem w/o doing that.
Our Technician, Jesse Clark came out and did an great job fixing our air conditioner. He gave us a nice courtesy call before he arrived, was efficient and explained everything. His pleasant attitude was wonderful. Even our dachshund liked him!
I'm doing a high end remodel job in Canton Ga, received three different quotes for a total replacement of 2-full HVAC units in a 20 year old home. I found the sales person Mick Inzer was very experienced and new his trade. Out of the three companies that quoted my job it was Mick who didn't push me but rather took the time face to face and over the phone that sold this job. The other guys made me feel as if I was wasting there time and they needed to move on. Mick's professionalism was awesome! I'm in the construction field and when someone ask me for HVAC recommendations it will be Reliable and Mick Inzer numbers that will be given. Thanks Again! E Horton
I called Reliable to do a routine service on my unit, Jermiah came out to do the service, he called when enroute and once he arrived was friendly and professional. He did a full inspection, found that I had a freon leak, that one of the connection boxes was wired wrong and explained all my options, I never felt like I was being pressured into buying a new system, but was advised that it would need to be done at some point. Next time I need Heating and Air work done, I will definitely call Reliable again.
After a power surge came through my home and the fire department had left, I needed an electrician. Reliable was there in no time, made sure all was OK and left me feeling at ease that no other problems will occur. The technician Allen, was wonderful!
We needed some electrical work done on the house and called Reliable. Our serviceman, Allen Patrick, did an excellent job fixing an outlet and providing a quote for further work. We look forward to working with Reliable for our electrical needs.