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Business overview

Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Portrait

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Insulation Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Reliable, 7/30/2016

Our specialists were Josh and Kai. Not only did they show up on time, they called ahead and asked if they could come early! When they arrived they were courteous and efficient. We have used Reliable... in the past and it is good to see that Josh and Kai are part of the Reliable family. We will definitely use them again in the future.

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Excellent!, 7/29/2016

Frank and Rodrigo did an excellent job cleaning out our airducts and hvac system today. Rodrigo took time out to answer my questions to help me better understand what they were doing and I truly... appreciated him sharing. All in all i was extremely pleased with the job they performed. Thank you for sending two of your best.

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Blogs

View More »
Proper AC Helps Your Air Quality

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is...

READ MORE »

HVAC Terms Georgia Homeowners Need to Know

Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (2 videos)

  • 2 2

  • 2 2

Photos (22 photos)

  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Dan and Daniel Jape
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Volunteering at Resource Service Ministries
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA -
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA -
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Our team
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Daniel Jape - Owner
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Gary Roberts - General Operations Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Kim Jape - Installation Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - PUPPERS!
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Clarkson Jones - CFO
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Forrest Paron - Sales
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Mike Gladden - Fleet Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Chris Gleaves - Sales
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Darryl Baker - Sales
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Jeff Moulder - Sales Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating Air Plumbing & Electric - Fayetteville, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Displaying 46-60 of 638

Reviews

Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  djwolf

Reviews: 1

Dependable and Professional

I have been using RELIABLE since I moved to Atlanta a couple years ago. I have always been very satisfied. Unfortunately, I had to have the unpleasant task of replacing our old HVAC unite and having a new unit installed. I must say that having Justin Lester and Harrison Dye here doing the work made it much easier to swallow! They were both extremely pleasant and professional. I felt completely confident with Justin's expertise. He thoroughly explained the system and how to operate it. They were a terrific team and great representatives of the RELIABLE organization. I will continue to use RELIABLE for all my HVAC needs.

Project Details

Justin and Harrison came today to install a new HVAC unit and thermostat.

Area Atlanta, GA

Cost $5,000 - $9,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  marsdog

Reviews: 1

Very reliable and high quality work

I had Reliable Heating & Air do the duct cleaning to my house today. Josh M & Kai from Reliable came and performed the job. They were very professional, courteous, and patient answering all my questions. They did a fantastic job cleaning my duct and all the vents and even added dryer vent cleaning for free. I would definitely hope Reliable recognize their good work and recommend my friends to use Reliable for their home projects. I will also use Reliable for my own future home projects.

Project Details

Area Newnan, GA

Cost $250 - $499

Date July 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  mbhairston

Reviews: 1

Best Customer Service

I just had my air conditioner installed this morning. Technician Jason Thomason installed the unit. He was very professional. He called me prior to his arrival. He arrived within 30 minutes of his call. We reviewed the contract and he explained what he would be doing. Upon completion, Mr. Thomason walked me through how the thermostat works. He explained how the air might run for a while due to the high humidity within the home. He advised that he installed the filter and I should replace it once every 90 days. Jason is a true professional and he is passionate about his work. He advised me of the condition of the furnace and his recommendation. Thank you Reliable for awesome service today. I would highly recommend this company due to the excellent customer service

Project Details

Area Suwanee, GA

Cost $3,000 - $4,999

Date July 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  bigred30045

Reviews: 1

Quality Service

Joel Desir was the technician who came to my house today. I received a phone call from him close to 30 minutes prior to his arrival for routine maintenance. He was friendly and professional. He was patient while I juggled allowing him to do his job while I was trying to do my job working from home. I am a repeat customer and I plan on remaining a customer.

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  rmmarston

Reviews: 1

Very efficient!

This company came out to our home today to clean the air ducts. They did a fabulous job and the before/after photos they showed us proved their work! We couldnt believe how dirty they were but Josh M and Ka gave us great advice for future maintenance. Thanks!!

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  TruePro

Reviews: 1

True Pro

Had a system check up from Reliable on 6/29 and had a great experience with the professionalism and quality of service by Reliable technician Jarrell B.. Jarrell was very competent and communicated very well on what was going on with system. Reliable should be very thankful that they have an employee like Jarrell on their team!

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  sumtersc

Reviews: 1

Woodstock

Had our AC system checked today be Lyndon W. Very professional. Answered all of our concerns. Got our Comfort Guard system back up and working. Over all a great experience.

Project Details

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  sondunn1128

Reviews: 2

Vernon Riddick HVAC Maintenance

Vernon came by today to maintain my HVAC systems per maintenance agreement. This is invoice #0000533898 Vernon was prompt, professional and courteous. Vernon was knowledgeable about my setup and I learned a few things about HVAC units, like a safety switch for flooding to boot. Have you ever had a company arrive at your house after a previous individual was already there to spec out the work, and when the worker(s) arrive, they have no clue what work they are performing or anything about the spec of the work? Not here, Vernon arrived and knew exactly what he was here for (he was never here prior) and was prepared to work on both of my units. I recommend Vernon to come back and help maintain my HVAC systems.

Project Details

The project information is maintenance agreement which involves checking the HVAC systems thoroughly for proper operating parameters, verifying the setup is adequate, and cleaning the blower coils, as well as checking temperatures, pressures, and other parameters.

Area Jackson, TN

Cost Less than $250

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  djust86

Reviews: 6

Great Service

We hired Reliable to come out to clean our HVAC and air ducts. Horacio and Everardo arrived on time and were very knowledgeable and polite. They gave suggestions about the service and then got to work and kept me informed of the progress as they went. Very professional - we are satisfied with our service.

Project Details

Area Roswell, GA

Cost $1,000 - $2,999

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  aingley6963

Reviews: 1

Reliable indeed!

Josh & Kai were on time and very proficient. We just bought a house that had been renovated and we wanted all of the AC cleaned. Not only did the guys do a very good job of cleaning the ducts, but they took the time to show pics from the inside and explained things that otherwise would have been taken for granted. We will move in knowing that we are starting with a clean system from end to end. We will definitely use Reliable again for our Heating and Air needs. Thank you!

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  absolutly34

Reviews: 1

Impeccable Service (as always)

Our AC broke on one of the hottest weekends and Reliable was able to get Chris Gleaves to quote us on a new unit that Sunday. Chris sold us a unit 3 years prior and again proved to be the BEST deal in town. He was also able to get an installation that Monday due to a cancellation. What luck! That's service indeed. On Monday 2 technicians came, John Hall and Tevin Bridges. They were professional, cordial, informative and absolutely some of the hardest working young men. It became apparent immediately how much pride they take in their work and simply want to get the job done right. It was obvious that they enjoy working for Reliable. They put in a long, hard day in the hot attic replacing both the AC/Furnace, laying new duct work, and adding new returns and never complained once. They worked until 9pm and allowed my husband and I to ask as many questions so we understood the inner working of our new, improved system. John and Tevin, thank you for your patience and commitment and for providing peace of mind that we have a system that is not only functional, efficient but up to building codes. You ROCK!!! We will continue to have Reliable service our 4 units which are now way more functional now in our 30 year old home. Keep up the good work. We recommend you to all our friends.

Project Details

Cost $5,000 - $9,999

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  callbrad123

Reviews: 1

Mr. C

John Hall and Tevin Bridges exceeded my expectations during the installation of my new A/C unit this weekend - they completed the job quickly and efficiently, were courteous, and also offered several good suggestions that will help me in the future. I am very happy with the project.

Project Details

Reliable Heating and Air installed a new AC unit (Trane XR 14 3.5 Ton AC & Trane 3.5 Ton cooling coil) at my house in Alpharetta

Area Alpharetta, GA

Cost $3,000 - $4,999

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  BJHTDF

Reviews: 1

Great experience!!

Antoine Reeves came today to service our a/c units. He called ahead, was timely in his arrival, and professional. Can't ask for any more than that!!

Project Details

Annual service of air conditioner units

Area Decatur, GA

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  Piginmud

Reviews: 1

Excellent Service

My AC system quit Saturday AM. I was placed on the emergency waiting list. After 2 days in 90+ degrees in my home, a Reliable tech came first thing Monday morning and now I am so pleased to finally have a cool home! Without mentioning his name, the technician was so professional, personable, and understanding, I have already notified the Reliable Management that I want this particular tech be the one who performs any future electric service.

Project Details

Area Suwanee, GA

Cost Less than $250

Date June 2016

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Reliable Heating Air Plumbing & Electric - Fayetteville, GA -  Carmeltrw

Reviews: 1

T.W.

Reliable heating and air replaced a heating and air system and a duct cleaning/sanitizer. My complete team was awesome. My salesman was Ryan and he was knowledgable and thorough in preparing my quote and explaining my options. My installers Jamal/Lino arrived at scheduled time and worked diligently to complete my install. My duct cleaners Josh and Kai arrived on time and completed the task without any problems. I am very pleased with the company as a whole. Everyone I have interacted with were pleasant and customer focused. I would definitely recommend them.

Project Details

Area Smyrna, GA

Cost $5,000 - $9,999

Date June 2016

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Dan and Daniel Jape

Displaying 1-3 of 3

Blogs

How Your A/C Can Improve Indoor Air Quality

Pollution isn't just an outdoor problem. Poor indoor air quality affects many families around the country, causing allergy-like symptoms, and even causing some children to have asthma and other respiratory issues. This is unfortunate, since there is such a simple solution available--have a clean, well-maintained air conditioner. This article will outline how your air conditioner can improve...

Read more »

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