Reliable Heating Air Plumbing & Electric Appliance Rental & Repair Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

1940 Hy 85Fayetteville, GA 30214   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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The only one I use, 9/17/2014

I recently wanted to add some light fixtures and ceiling fans as a way to update my home's appearance. I called Reliable based on my previous experience with them. For the light fixture they sent out... Justin and his assistant. They completed a difficult light fixture replacement quickly and maintained a friendly and professional manner during the work time. A few days later Reliable sent Wesley to install 5 ceiling fans. Wesley did a great job. Installed all of the fans, cleaned up, put the furniture back in place, and the best part is the job cost less than the estimate. I have always used Reliable for my heating and air needs, and now I have found a trusted company for my electric work. Thank you team for a job well done. Rick W, Smyrna

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Satisfied and feeling Confident, 9/12/2014

My wife and I recently bought a foreclosed home and have been fixing it up. We knew the one thing we did not want to tackle ourselves or skimp on was the HVAC and water tank units. So, after some... research and family recommendations we went with Reliable. Sitting here a couple of days after a big financial decision, I'm glad we did. See, we're starting a family, expecting our first baby come December and it is very important to me to have reliability in my home, besides a roof, I feel like this is one of the most important decisions a homeowner makes in HVAC and water systems. Anyway, the Reliable team of Rob Defillipo, Jorge Ceron, and Jesse Ceron made me feel confident in my purchase. All three seem to be great family men and I felt they had my family's best interest at heart. Rob was great and gave me numerous options from which to choose. The install team was incredible. They took great pride in their work and always had my best interest at hand. Great clean up job and the the work they did was top notch. Jorge even took his time to go over my units and thermostat with me, which I greatly appreciated. Great job guys and we're very please.

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Videos & Photos

View all »

Video (1 video)

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Displaying 1-15 of 213

Reviews

Shiloboi

Reviews: 1

The only one I use

I recently wanted to add some light fixtures and ceiling fans as a way to update my home's appearance. I called Reliable based on my previous experience with them. For the light fixture they sent out Justin and his assistant. They completed a difficult light fixture replacement quickly and maintained a friendly and professional manner during the work time. A few days later Reliable sent Wesley to install 5 ceiling fans. Wesley did a great job. Installed all of the fans, cleaned up, put the furniture back in place, and the best part is the job cost less than the estimate. I have always used Reliable for my heating and air needs, and now I have found a trusted company for my electric work. Thank you team for a job well done. Rick W, Smyrna

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  • Value

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LongGoneDawg

Reviews: 1

Satisfied and feeling Confident

My wife and I recently bought a foreclosed home and have been fixing it up. We knew the one thing we did not want to tackle ourselves or skimp on was the HVAC and water tank units. So, after some research and family recommendations we went with Reliable. Sitting here a couple of days after a big financial decision, I'm glad we did. See, we're starting a family, expecting our first baby come December and it is very important to me to have reliability in my home, besides a roof, I feel like this is one of the most important decisions a homeowner makes in HVAC and water systems. Anyway, the Reliable team of Rob Defillipo, Jorge Ceron, and Jesse Ceron made me feel confident in my purchase. All three seem to be great family men and I felt they had my family's best interest at heart. Rob was great and gave me numerous options from which to choose. The install team was incredible. They took great pride in their work and always had my best interest at hand. Great clean up job and the the work they did was top notch. Jorge even took his time to go over my units and thermostat with me, which I greatly appreciated. Great job guys and we're very please.

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  • Service
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besimb

Reviews: 1

Happy with new Trane unit

I had new AC/Heat unit installed on the 29th (XR17 with XV95 Furnace). Reliable was great to deal with. Ted was really nice to work with during sales negotiations. I really appreciate the hard work that Chuck, Jason, Jeff and Josh put in all day on the 29th. Awesome job to Jeremy and Mike for finishing the PVC flue yesterday. I am sure if I look at the fine details, things can always be done better, but I can live with the smaller things. The unit itself cools down pretty quick. I may have an issue with my master bedroom not cooling as fast as the smaller bedrooms - but will have to wait and see. Will see how the heat works in a few months here. Time will tell if the unit is efficient and how long it will last. I am counting on the installers here - if they did a good job, this thing should last a long time. So, far it's been a good experience. I will give another update in a few months.

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kathybb

Reviews: 1

So Happy, Relieved

I have gone 2 years trying to find a business that would install a new metal dryer vent. I saw an ad on Daily 2 for Reliable and set up my repair. Michael Miller and Michael Rogers had my problem fixed in no time. Very courteous, informative and helpful. Great Job. I will definitely call this Company again.

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essseay

Reviews: 2

Reliable once again lives up to its name

Today, I had my central AC unit serviced under my maintenance agreement with Reliable. The technician they sent, Conor Morris, arrived as scheduled and did a thoroughly professional job. This was my second service experience with Reliable and I have been impressed by their professionalism and expertise. An informative e-mail invoice detailing what was done arrived the same day. I highly recommend them.

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vdoubleyou

Reviews: 1

Good techs and a good value

great installers. If I owned my own business, I would want them to work for me. Thanks to jason and Chris.

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GaBuckeye09

Reviews: 1

Great Value and Great Service! AAA+

Recently had a New Furnace and AC Unit installed in my home. Not only did Reliable offer the best consultation(Thanks Forest!) and value quote of the three companies I had come out, I also received best in class service. Marty, Jason, Matt, and Josh worked extremely hard all day and into the early evening to get a difficult install job done. Even at 630PM, they made sure that the work area was cleaner than when they arrived and also took the time to walk me through the ins and outs of the new system. Many thanks and will certainly use Reliable in the future for all my HVAC needs.

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MADMAD16

Reviews: 2

These Guys are Great!!!!

Just had my new AC and furnace units installed. The amazing team of Kevin George, Ryan Otwell, Lee Bass, Mark Chappel and Brandon Qualls did an absolutly outstanding job. Friendly, informative and top notch professionals. Answered all my questions. Clean job....do not call anyone else.....Relaible is the only way to go. I was a previous Universal customer.

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boxerjowls

Reviews: 2

Best of the best!!!

Reliable has taken care of my systems for almost 10 years now. Lee Bass and Brandon Qualls just installed my new A/C system on Friday and did a fabulous job! I so appreciate a company that is on time, honest, and does great work!!! Thanks for another positive experience!!! Holly Underwood

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amyuwf

Reviews: 1

Plumbing

Thomas Spires was extremely knowledgeable, helpful & courteous. He fixed our problem in no time. I would definitely recommend Mr. Spires and Reliable Heating & Air!

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bradleyward

Reviews: 1

Good Work

I just bought a new AC unit that was installed by Lee Bass and Brandon Qualls. They did a great job!

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jbronitt

Reviews: 1

Great experience

Service call on Fri to new system installed on Wed - unbelievable! All employees were timely, polite.

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Craig

Reviews: 3

Great Job

Jason and Josh came out to install a new Trane Air Conditioner. They were on time, finished early, and did a nice clean job. Very Satisfied.

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JimMan

Reviews: 1

Fantastic Install Team / Company

Dustin, Garrett, Randy & Andrew Quality work by quality people. You won't be disappointed with these guys. From delivery, take down, install, and clean up I couldn't be more satisfied. I have dealt with Reliable for 15 years and I have never been disappointed with their work. Very honest and hard working people. Thanks guys.....

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KandAwright

Reviews: 1

An aweful experiance from installation to Checkup

This review is late coming, but we tried to get a checkup of our units and Reliable has jerked us around again. In 2010, we purchased 2 units from Reliable. 1 upstairs, 1 downstairs. Their sales person messed the quote up many times. Once we got it straightened out, they installed the wrong unit Downstairs. We had to staighten that out. They finally put the correct unit down stairs. It required an exhaust pipe (May not be correct term-it is High efficiency unit). They cut a Huge square hole in the side of the house for a round pipe. They put 2 inches of Silicon around it. They installed my upstairs unit. They punctured the system so the Freon (Whatever is the Cooling agent) leaked out. We had to call them back to fix it. We replaced the upstairs unit because of a Freon leak. We did not discover that reliable had messed up until the next day. The system was blowing hot air within an hour of them leaving. 6 weeks ago we scheduled a checkup for today (Hoped they would be better). My wife was told between 2 and 5. They did not show so she called. She was told that they do between 2 and 9PM. You have to cancel a whole day. They will never set foot in my home again. Dan Jape fixed the Side up my house after I spoke to him personally. We are done with them. I wish I had not scheduled the service with them.

Reliable Heating Air Plumbing & Electric replied on 08-04-2014

I do apologize the scheduling system was not explained to you better on our side. We do not give a dedicated time on regular tune ups and maintenance as it is impossible to judge the amount of time the jobs scheduled ahead of yours will take and we do not want you sitting at home waiting on the tech to arrive. Instead, we have an automatic system that is set up to send you an email with a picture of the tech coming to your home and give a one hour notice to allow you to go about your day and then come home to meet the technician. I do not know why this was not explained to you at the time you booked your appointment. I am going to track down the customer service rep that booked your call and see what went wrong with this very convenient, automated system. I am glad any original hiccups experienced on the original install were fixed to your likely. Some people are surprised to see the new high efficient furnaces flue pipes come through the wall of their home. These are two pieces of three inch PVC sticking out the exterior wall and they have steam coming from them in the winter/fall. Please remember the new systems we installed have a 10 year parts and labor warranty included in your purchase price and if you continue to have regular service performed for the full ten years, you will receive a full coverage warranty for each additional year of service performed. The only way to void this long warranty is to have service performed by another contractor. The 10 year parts warranty can be transferred to any authorized Trane dealer, but not the labor warranty. I hope you will give the routine service department a chance to perform regular checkups and I will extend this service two additional years at no charge as to help compensate for the aggravation we caused by not explaining the scheduling system properly. Thank you for your business. Dan Jape, owner

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Videos

Photos

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Dan and Daniel Jape