Reliable Heating Air Plumbing & Electric House Cleaning Services

Reliable Heating Air Plumbing & Electric

(770) 872-0315 reliableair.com »

11075 GA-92Woodstock, GA 30188   map »
other locations »

Business overview

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Cleaning Types

  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Wonder Service, 3/28/2015

I cannot say enough good words about Reliable. Justin is the BEST and most professional electrician.


Quick, Professional and Friendly Service, 3/26/2015

My furnace began acting oddly - making new noises and putting off a different smell. I contacted Reliable off hours through their internet page, not expecting an immediate response. Surprisingly they... were online and made an appointment the very next day. Tim came out, promptly diagnosed the issue,replaced a part,repaired and cleaned my unit. He was professional, friendly and very patient with my endless questions. I had such good service as I have not experienced in a good while. I would definitely trust and use Reliable again.

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Videos & Photos

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Video (2 videos)

  • 2

  • 2

Photos (25 photos)

  • Dan and Daniel Jape
  • 4 Divisions to Better Serve Our Customers!
  • Volunteering at Resource Service Ministries
  • Our team
  • Daniel Jape - Owner
  • Gary Roberts - General Operations Manager
  • Kim Jape - Installation Manager
  • PUPPERS!
  • Clarkson Jones - CFO
  • Forrest Paron - Sales
  • Mike Gladden - Fleet Manager
  • Meghan Ritchie - Marketing Manager
  • Chris Gleaves - Sales
  • Michael Cole - Sales
  • Darryl Baker - Sales
  • David Poss - Warehouse & Safety Manager
  • Jeff Moulder - Sales Manager
  • Chris Ferguson - Director of Business Development
  • Chris McKinney - Plumbing Manager
  • Mike Grayeski - Electrical Manager
  • Jason Bouchard - Home Performance Manager
  • Charlie Austin - Fayetteville Manager
  • John Zent - Inside Sales Manager

Displaying 31-45 of 1767

Reviews

cwcdesign

Reviews: 2

James Gipson is my super hero!!!! <3

Tonight is the coldest day of the year (24 with a high of 45) and our original heater repair went south. We were $600 in and even though the blower and motor were replaced, the horrible noise never stopped. And on top of that, the heater ceased to put out any warm air at all. Then James Gipson showed up, a night in shining armor!! He was able to find the source of the noise right away and fix that. But the heat problem was a total mystery, and turned out to be a needle in a haystack situation. It appeared to be a fried circuit board (a costly repair that we'd have to wait on) and I think anyone else would have just left it at that. But not James. Something didn't feel right to him and he just kept on trying every possible angle to be absolutely sure. Even going so far as to call the manufacturer of our unit (after he'd left our house), only to pull into our driveway 30 minutes later with the solution that worked! Who does that??? JAMES DOES! Lucky for us he's an amazing detective and I'm writing this review from a warm and toasty room. I've never had better customer service EVER in my life. He found something that nobody else would have found only for sheer determination to do the best job he could and demonstrate pride in his work. I can't thank James Gipson enough!!!

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Nanatrue

Reviews: 1

Richard Dickerson

Very friendly tech. He was on time and got right to work. Did an excellent job on in fixing our heat. We had been without heat from our furnace for over two weeks. Been using space heaters. Now my house is warm and I am so happy with all he did. I didn't feel they charge to much. He was also very informative on what to do in the spring to find out what's going on with our unit. Thank you Reliable! We will be using you in the future.

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GBoylan

Reviews: 1

Quick, Professional, Friendly Service

I called Reliable because my heater was shutting off intermittently. Chad arrived the same morning I called and showed me that my furnace was rusted out in several spots. I had a written cost estimate for the replacement emailed to me while Chad and I were still talking. The NEXT DAY two teams of installers arrived right when they said they would (and both they and Chad called when they were on their way which was very helpful) to install the equipment. Jorge, Billy, Jesse, and Andrew were professional and friendly right from the start. They had the old unit out in an amazingly short time and the installation of the new unit looks 100 times more professional than the old unit did. They got rid of the old stuff, swept up the floor behind them, and were completely done in about 6 hours. I was amazed. And the new Trane heater works great. Fast response; friendly, professional service; a reasonable price; and top quality equipment. You can't ask for more than that.

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Billy_Butler

Reviews: 4

Excellent

I had the ducts cleaned in my home. Two HVAC units. Matt and Lee did a super Job! Do not opt for some low ball company that does a half A@#$ job. Go with Reliable

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alwrye2

Reviews: 1

Wonderful Service

Very professional, same day service, & reasonably priced. Loved the email w/my tech's picture so I knew who to expect. Jim K was great, very knowledgeable. We will definitely use Reliable again.

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kggreview

Reviews: 1

Thorough Service

James came out and did semiannual service for both of our units. He took his time checking everything out and explaining any issues. Happy with his service!

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KLFischer

Reviews: 1

Wonderful experience with Reliable

Two years ago we had both of our AC/Heating systems replaced by Reliable. We have been so happy with our new systems. Our experience with Reliable has been made even better by the wonderful technicians who perform our twice yearly service check ups. Today I had the pleasure of meeting Henry Lawrence when he arrived to perform our service. While everyone we have dealt with over the past two years have been courteous and professional, Henry stands out among all of them. He arrived when he said he would, was very friendly, courteous, knowledgeable and helpful. Thanks so much, Reliable, for having the very best technicians! It is a pleasure doing business with you!

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RNsRock

Reviews: 1

Professional and a painless experience

We needed to add foam insulation to our attic. We consulted 3 firms including Reliable, and Reliable came through with the lowest price. It was no problem to schedule a date for installation (we had to re-schedule once, as well). The most impressive part was the service we received from the installers, Blain and Josh. They were both extremely polite and even responded to questions we had AFTER the job was completed. We felt well taken care of and they earned our trust right off the bat.

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JoeRez

Reviews: 2

Great service

Just had my heating and air replaced by a crew from Reliable. Dustin, Garrett and Travis were polite, professional and did an outstanding job. They took extra time to explain the system, arrived on time and cleaned up after. Highly recommended.

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Retiredandhappy

Reviews: 2

A friend in need is a friend indeed

We had a washing machine drain problem that we could not fix.Taylor Deen and Victor Croft spent an hour of hard work and fixed our drain problem.Taylor took time to explain everything. We are very pleased with the great customer service they provided.Highly recommend them.

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mystrysekr

Reviews: 1

Wonderful Employees and Great Company

We have used Reliable 3 times since moving to Woodstock, Ga. All of the guys, JJ, John, Robert, Andrew and Jake are very courteous personable and very professional. They answer questions. Thanks guys! I would not hesitate to give them a call for any installation or problems in the future.

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hothot

Reviews: 3

Defective Coils

I wrote another review in November but it seems to have "disappeared". I have used Reliable for years and was always pleased. However I had them replace my two units this fall and I have already had trouble with the downstairs unit running continuously. They said it was low on freon and they did a temporary "fix". The salesman had told me they they had received some defective coils. Hopefully they will replace my leaking coils in the spring. i'm supposed to have a ten year warranty. How they treat my problem will affect my happiness with this company. I don't really like how they push you to do reviews after the installation and mention the installers.

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Summarily

Reviews: 1

Awesome Job!

Jim serviced my furnace. Outstanding, knowledgeable technician. Will request him for all HVAC jobs. Plus an animal lover!!! Have never been unhappy with Reliable.

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sjknapik

Reviews: 1

Great Experience

On 1/21/15 I was very impressed with services provided by Taylor Dean and Victor Croft. Right from online chat to arrival, about 2 hours, analysis, very competitive pricing, installation of about 2 hours, cleanup and takeaway of old water heater. Reliable and these guys are the ones you want to do the job for you. Thanks again. Ref invoice # 0000324736

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CGartland

Reviews: 3

Great Technician

VERY trustworthy and reliable. My technician actually caught a hazardous situation in the attic where our roof installers had left our exhaust unattached which could have caused carbon monoxide poisoning!! I would recommend them to everyone.

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Videos

Photos

Various
5 photos
Album: Various
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Dan and Daniel Jape