Renewal Design-Build did an outstanding job on our renovation. They were true professionals, and restored our broken trust in contractors. They handled every challenge and finished on time and on budget. Even more remarkable, a year later, they responded just as quickly to a minor warranty issue as they did when we were a paying client. We heartily and happily recommend them!!
Posted: 1/28/2015 • Link to this review
You buy the organic fruit to take care of you body, you buy the safest car to take care of your family... we chose Renewal with the same thinking in our home remodel. Renewal is the Volvo of the Home Remodeling Market. Their sleek home designs are followed up by their safe investment in their workmanship. When it comes to home grown, they design your concepts to fruition and help you embrace the elements on what your home can be. Jon, Mark, Brent, Heather, Courtney, and Kara want your Remodel to be a success because it is their livelihood. Did we have some bumps, sure, we are asking humans to interrupt a building built in the 50's, in 2 Snow storms, and one Monsoon. They did this, stayed not only on time, and on budget. I recommend Renewal to my neighbors. Our home is the grey one with the red door on their website.
Posted: 1/27/2015 • Link to this review
Our Project Manager called our banker directly, multiple times, was careless with timelines and commitments and, when we wrote to the owner to express our concerns, he suggested we go our separate ways, while admitting that they had failed. As compensation, they gave us "final plans" for the $6k we had paid them - but those "plans" consisted of photos from our Houzz library and line drawings - certainly nothing actionable. I will add that, had I not put a hold on the second retainer, I'm quite sure they would have cashed that check, too, without a second thought to the value delivered. In all, we wasted 6 months and a good amount of money on Renewal. I can only imagine how much their approach and attitude would have been had we actually started with them.
Posted: 1/24/2015 • Last edited: 3/10/2015 • Link to this review
First and foremost, we would like to apologize for not delivering the service you expected. Above all else, providing excellent customer service is our priority and unfortunately we failed to do so in this instance. We appreciate your feedback and will continue to work hard to thrill all of our past, present and future clients.
Renewal Design Build (RDB) took the anxiety out of contracting work. They stayed on time, kept us informed, gave us progress notes, and were responsive to every concern and request. They went above and beyond our expectations.
Posted: 8/21/2014 • Last edited: 3/10/2015 • Link to this review
Renewal Design - Build is a great company with a well a thought out infrastructure which enables them to deliver custom results in a thoroughly professional manner. Their planning / design phase is followed up in a seamless fashion from their designers to their field managers via well put together project books and progress is measured with regular meetings. In addition, Renewal has put together a great team of subcontractors who routinely deliver the higher standards of quality necessary in the in-town market. Since 2009, we at Inman Park Marble and Granite have very much enjoyed our partnership with Renewal Design - Build.
Posted: 8/11/2014 • Last edited: 3/10/2015 • Link to this review
I have never had work done on my own home, but when I do, I'll be calling Renewal Design Build! They are very knowledgable and considerate about every aspect of the remodel process. I should know...Ive seen their work in progress. I am in the home modification business, so it is my job to know who can do the work that my clients need. I have also worked with several of them in presenting "how-to" information to other professionals. Renewal is the cream of the crop!
Posted: 3/17/2014 • Last edited: 3/10/2015 • Link to this review
As a trade partner of Renewal Design Build, we are proud to endorse them as one of Atlanta's top firms. Peter and his first class team are driven to excellence at every level of the project. Renewal Design Build is focused on providing their customers with outstanding designs, quality materials, and detailed craftsmanship. As a material supplier to Renewal, we find their standards high. Only top tier warrantied products from the best manufacturers will be considered for a Renewal project. They are always looking for the newest cutting edge products and training while balancing them with the tried and true traditional methods. The Renewal Design Build team will not disappoint you.
Posted: 8/07/2013 • Last edited: 3/10/2015 • Link to this review
Forget every horror story you've ever heard about contractors and remodeling. Working with Renewal was a dream, not a nightmare. From the first phone contact to the celebration at the end, our bathroom remodel went exactly as we were told that it would--cost, process, completion date (ahead of schedule!). Everyone at Renewal, from the owners to the project manager (John Carpentier) and including subcontractors, seemed to be invested in our small project. John and our designer were very interested in the history of our house and planned a bathroom that is consistent with its character. Personnel responded almost instantly to any inquiry. The quality of the workmanship shows careful attention to every detail. And the final product exceeds our wildest hopes. Renewal transformed our ancient, tiny bathroom into a functional, spa-like 21st century bathroom (And they must have used magic to create that extra space.)! We're keeping Renewal on speed-dial for our next remodeling project!
Posted: 5/30/2013 • Last edited: 3/10/2015 • Link to this review
"I cannot begin to tell you how thankful I was to have you two walk into my house that first day, amid all the chaos, and take charge. David, your willingness to deal with the insurance companies was such a relief and your continued involvement throughout the process was a great comfort. Michael did a great job planning the patio and I thoroughly enjoyed working with Courtney on the bathroom design. And Anthony was always a bright spot - ever polite and helpful. Most of all, thank you for Mark. He is everything I could have asked for in a project manager - dependable, honest, thoughtful, courteous, hard working. I'm sure he was juggling many jobs during the course of my project, but he somehow always managed to make me feel like my job was a priority. That's a gift! He consistently kept me informed and patiently listened to all my concerns and followed up on every one of them. And his attention to detail is just phenomenal. I am just so pleased with all the work. Renewal is blessed to have him on their team!!! Thanks, Renewal, for a job well done!"
Posted: 4/28/2013 • Last edited: 3/10/2015 • Link to this review
Thank you for the wonderful review! It was our pleasure to be of service to you. We would also like to extend our thanks to you for all of the referrals you have sent our way! Please do not hesitate to call us in the future if we can assist you with anything.
We recently purchased a 1960's ranch in Atlanta, with the intention of renovating the kitchen and finishing the basement. We knew we wanted to work with a design-build firm and based on former client reviews and a referral from a friend, we chose Renewal Design-Build after careful consideration. We couldn't be happier with our decision! They removed an entire wall from our kitchen to create an open, bright floor plan and added a beautiful island and tons of storage to the kitchen. They also finished our basement adding a guest bedroom, bath, storage, and a play area for the kids. They worked closely with us on all design decisions and didn't complete the job until we were completely satisfied. I would definitely recommend them to friends and neighbors. We're already planning our next renovation and we will most certainly choose Renewal again!
Posted: 4/22/2013 • Last edited: 3/10/2015 • Link to this review
Thank you so much! We are so happy that you chose Renewal Design-Build as your remodeler. We hope you are enjoying your beautiful new kitchen and finished basement. Please let us know if we can be of service to you in the future.
In the summer of 2011 we looked at a house in a great location, but that was in need of some serious help. Before we even considered putting in an offer, we decided to contact Renewal for help. Renewal stayed with us every step of the way. First, they conducted a site visit to determine if we could do all of the things we wanted and advise us on likely costs. After closing, we worked closely with our architect and designer for several months to refine our design. Our architect and designer really listened to our priorities and came up with our dream home. Once the project broke ground, we worked closely with our project manager, who kept us informed of progress and was always accessible to us for any questions or concerns. We have just moved into our finished home and could not be happier! Our entire team was so enthusiastic throughout the project, despite the fact that it was a very labor intensive and complex. Everyone at Renewal, from administrative assistants, billing and public relations to architects, designers, project coordinators all the way up to the company president were helpful, friendly, responsive and knowledgeable. Our project manager was particularly able to respond calmly and effectively to unexpected developments (which are going to happen even with the best due diligence ahead of time). Our new (old) dream home has really been the product of such hard work and dedication on the part of the Renewal team.
Posted: 4/22/2013 • Last edited: 3/10/2015 • Link to this review
Thank you for giving us the opportunity to work on this amazing historic renovation! The experience was equally rewarding for us and truly a team effort. We are thrilled that you were happy with our work and hope you are equally as pleased with the results of the condo renovation!
After nearly 4 months in design phase and no measurable progress, we fired RDB and forfeited a retainer of thousand$$. It became clear to us that RDB could not honor their own pricing for the work as specified and still make the sizable profit they wanted. At their request, we made cuts to our job, but when we refused to further compromise our design with respect to our original agreement, RDB virtually quit working. 14 weeks in and we still had not specified our details & materials, and in most cases we hadn't even seen samples-- in spite of this, they started price haggling and pressuring us to sign a construction contract. We were left questioning their ethics and consequently, they lost our trust. Rather than continue to work with RDB and accept less than what they had agreed they could do (and we knew was within budget) we chose to forfeit our retainer and fire them. RDB's follow up? They were satisfied with their performance and regretted that we were a poor fit for their "process." In our 20+ years of remodeling, this truly was one of the worst, most painful experiences. We were professional to the end, then took the high road out of there--we have no regrets for that.
Posted: 4/07/2013 • Link to this review
We are committed to thrilling our clients and hate that we failed to do so in this instance. We stand behind our reputation, and encourage anyone to read our consistent record of 5-star reviews over the past seven years on kudzu.com.
Renewal provided outstanding quality and service at all phases of our renovation project, from the design phase through construction. They offered unique benefits that that we would not have received from just any contractor, like 3D digital project renderings, an online interactive project management application and a "project ambassdor" to make sure our home was as clean and comfortable as possible during construction. We will gladly recommend Renewal to others looking to renovate.
Posted: 12/12/2012 • Link to this review
Renewal Design-Build was wonderful to work with when we were bringing wheelchair access to our home. They researched a variety of options for us and put us in touch with other helpful professionals to help us determine our needs. Renewal clearly wanted what was best for us instead of prioritizing what was most profitable to them. Peter Michelson at Renewal was full of great ideas, great advice, and was very responsive and kept in touch throughout the whole process. I highly recommend Renewal!
Posted: 12/01/2012 • Link to this review
2012, 2013, 2014, 2015
Earthcraft House Trained and Certified.