Resurgens Towne Lake

(770) 592-4424 www.resurgens.com »

2230 Towne Lake ParkwayWoodstock, GA 30189   map »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Reviews

View More »

Protocol needs revamping, 3/10/2010

Had a hip replacement done by a Resurgens doctor 9 years ago. After experiencing a problem, I called, explained the issue, and was told that the surgeon no longer did hip replacement. I assumed,... given the nature of my problem, that I would be scheduled with a doctor who DOES do hips. Not the case. Dr. Olmedo seemed completely puzzled as to why I was there and had no insights at all. "Maybe it's unstable?" When I called back to complain, I was told, "that's the way the scheduling works." Then the doctor's assistant got on the phone and informed me, "he says you need a revision", which is major surgery. Not something you want to hear over the phone from the assistant. I took my business to an Emory hip specialist - no revision needed, just a very minor surgery. Resurgens has lost me as a patient.

VIEW MORE »VIEW LESS »

Great!, 3/01/2006

My son broke his arm and I couldn't have asked for better care! From the front office to the exam room -- it was a good of an experience as you can have with a broken arm.

Displaying 1-2 of 2

Reviews

2DogsMom

Reviews: 1

Protocol needs revamping

Had a hip replacement done by a Resurgens doctor 9 years ago. After experiencing a problem, I called, explained the issue, and was told that the surgeon no longer did hip replacement. I assumed, given the nature of my problem, that I would be scheduled with a doctor who DOES do hips. Not the case. Dr. Olmedo seemed completely puzzled as to why I was there and had no insights at all. "Maybe it's unstable?" When I called back to complain, I was told, "that's the way the scheduling works." Then the doctor's assistant got on the phone and informed me, "he says you need a revision", which is major surgery. Not something you want to hear over the phone from the assistant. I took my business to an Emory hip specialist - no revision needed, just a very minor surgery. Resurgens has lost me as a patient.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Cippierose

Reviews: 25

Great!

My son broke his arm and I couldn't have asked for better care! From the front office to the exam room -- it was a good of an experience as you can have with a broken arm.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO