Dr. Hernandez is my fiancé's dentist and he referred me to him when I broke a front crown. I will always be grateful that crown broke -- it was done by a lousy dentist who had turned me off dental work. Dr. Hernandez, however, was just the person to turn my smile around. His skill is amazing and his manner as well as that of his staff is exemplary. Highly recommended!
Posted: 10/19/2011 • Link to this review
I was new to the area of Pacific Beach and in need of a good dentist that made me feel comfortable. From the moment I talked to his front office manger I felt this would be the office for me. The doctor and his staff where very kind and helpful to my needs. I had never used my dental insurance before and his front office manager assisted with all my questions and concerns. The office has a special look and the best part is that you do not feel as though you are in a dental office what so ever. Dr. Hernandez is very gentle and answers all my questions that I have about each procedure. I have referred my family and friends to him.
Posted: 8/07/2008 • Last edited: 10/16/2008 • Link to this review
Last night I was eating dinner when all of a sudden I bit down on a dinner roll and crunch..My bottom right moler cracked. I was able to get a hold of Dr. Hernandez office and they were able to see me the very next day. From the moment I walked in the staff took great care of me. This was my first experiance in this office and the staff made me feel as if I had been going there for years. Dr. Hernandez was so great. He was very gentle and very sweet. I will definalty be returning.
Posted: 6/25/2008 • Last edited: 10/16/2008 • Link to this review
My son was injured at school, and his front tooth completely came out. I was afraid my son would loose his tooth, and he was in terrible pain. I called my current dentist, but he didn't have room to fit us in his schedule, and referred me to the ER. I called around, and Dr. Hernandez was kind enough to see my son right away. He was very professional and caring, and my son's tooth was able to be saved. Words cannot express how much I appreciate all that he did. Since, then I am an established patient, and have recommended all my family and friends to his practice. His front office Manager has excellent customer service, and assisted me with all the insurance information that I needed.
Posted: 5/19/2008 • Last edited: 10/16/2008 • Link to this review
Dr. Hernandez and his staff are truely special individuals. I respect their professionalism, their quality of care, and their personal concern for each visit. I searched around town for quite some time until I found such an outstanding dentist. Dr. Hernandez is careful and considerate, explains each procedure, and even called me at home to make sure I am well, or to answer any questions. He is always accessible, and even provided me with his personal cell phone number, should I need to contact him after hours. I highly recommend Dr. Hernandez.
Posted: 5/16/2008 • Last edited: 10/16/2008 • Link to this review
Dr. Hernandez won my business with his perfect personality. He can out even a big scardy cat like me at ease in his chair. I had a lot of work done and love my new teeth. His receptionist leaves a lot to be desired on the customer service end, but Dr. Hernandez and his assistant are GREAT!!!
Posted: 4/23/2007 • Last edited: 10/16/2008 • Link to this review
Dr Hernandez is really nice and I have no complaint about his service or his dental assistant's. However, he has a terrible accounting/administrative staff. I was over charged for $63.30 back in 3/2006 and still am not able to get a refund. I called them several times and always got the same promise "will send it out today". In 1/2007, I got a cleaning only and my insurance was charged with many x-rays and periodontic evaluation in addition to the cleaning. If you cancel an appointment, make sure to document when you call and write down the name of the person you talk to. They may charge you for cancellation even though you give them a 24-hour notice.
Posted: 4/13/2007 • Last edited: 10/16/2008 • Link to this review
* By Appointment Only
* 24-Hour Service Available