Rich Vision - Complete Vision Care

2484 Briarcliff Road NE , Ste 39 
Atlanta, GA 30329
Phone: (404) 325-3400
Fax: (404) 325-3477
Website: www.richvision.com
Rich Vision - Complete Vision Care Rich Vision - Complete Vision Care : Optometrists, Atlanta, GA



Reviews
Reviews: 2

Posted on 8/28/2013

Please, don't go.
A very clean, some would say Spartan, operation. The service was impersonal from the start. The receptionist seemed much more taken and interested in himself than with my experience. He mechanically went through the paperwork almost as if it were a bother. He couldn't even spell my name correctly, despite having required me to provide proof of insurance coverage and the myriad other paperwork.

The exam was perfunctory and left me with no confidence at all. The optometrist dilated my eyes without asking me whether I was going to be driving afterwards. They provided no protective eyewear when the procedure was completed. They didn't explain the "prescription" afterwards, though the receptionist was careful to ask whether I would like to purchase eyeglass frames afterward.

I left with no confidence whatsoever. In fact, when I got home, I quickly looked up an optometrist with high Kudzu ratings and booked an appointment. I will end up paying for two eye exams.

Two thumbs way down.
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Reviews: 1

Posted on 7/20/2010

Professional and Personal
I went because they accept the insurance that the state offers employees! Loved the selection of frames and the honesty when trying on frames. I liked being told frames didnt look right for my face. Helped me find a nice frame I could afford with the lenses that I needed.
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Reviews: 3

Posted on 7/20/2010

I found the frames I really wanted there
If you are looking for one of those cheapo places that offer you 2 for the price of one with only a bunch of ugly frames to choose from then this is not the place. I found a good selection of really nice frames and a pair that I really like at an affordable price. The staff was really nice and helpful. It's worth checking out for sure.
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by Jake Seames at Citysearch

Posted on Citysearch on 7/13/2010
I love my glasses!
I found their office off of Kudzu and booked an appointment. I was a little wiery about trying a new place but, I'm glad I did! Their office was a little smaller than what I'm use too but, they had some pretty cool selections than what I've had to choose from in the past. The Dr. was pretty thurough with my examination.\r\rI am very happy with my glasses!
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Reviews: 1

Posted on 7/12/2010

Keep Looking
The "office" is basically two rooms with all the equipment jammed in. I was a first time customer and was misled on what the costs were going to be, what was being done, etc. I wouldn't go back, and I wouldn't refer them to anyone.
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Rich Vision - Complete Vision Care replied on 07-14-2010
I do truly apologize for your experience with us. I would like to take a few seconds to answer your concerns. As far as the equipment, I have some of the latest technology that allows us to have a small footprint in the office to keep costs low. As for the costs, we do try to make every effort to bill your insurance for services and often times will quote you a price based on the insurance plan you have. Sometimes, however, insurances do differ from company to company and some services aren't covered. And per our contract with the insurance, we must charge for those services. I understand a patient's frustration when they are quoted one price only to find out services aren't covered by their insurance and must pay more. I do apologize for that misunderstanding. Please feel free to contact our offices and we'd be happy to go over this further with you. Thank you for your review.
Dr. Rich
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