Richards Top To Bottom House Cleaning, is a company you can trust to be on time and exceed your expectations in service. We are licensed B2009013339, and State Farm insured 1058-5316-12. Please call us at 619-770-5167 for free quote or e-mail us at firstname.lastname@example.org. We look forward to hearing from you. Respectfully Richard L. Stanton
I cannot in good faith recomend Richard's service. I had used him inthe past and he did a good job. He has changed in attitude and the quality of his work. I feel as if something is wrong, but that does not change the fact that he did not complete his last job with me and I had to back and finish it myself. He acted abbrasive and aggresive toward me over payment when I suggested he needed to complete some areas in my house.I just paid him as I live alone anddid not want to push it any further. I will not use his service again.
Posted: 6/29/2011 • Link to this review
As a women I would ABSOLUTELY NEVER hire Richard again. He lacks respect and manners! My neighbor next door complained that Richard was rude and made absurd comments to her, that was enough for me to be done with him. I would not recommend him to anyone for his services.
Posted: 5/26/2011 • Link to this review
Made appointment for 3:00. Richard called at 2:00 to see if I could be there early. Made it home at 2:30 from work - left early. He was lost, had bad directions, I tried to give directions from where I though he was. Got lost again, called, very rude and complained when I tried to give more directions, called me "lady" and hung up on me. He was less than 5-10 min away. No showed. When I finally spoke to him he said he was "frustrated". Very Unprofessional.
Posted: 3/21/2011 • Link to this review
Unfortuntly mapquest gave me diretions to within lorrains said [5 minutes] from her house. I caleed her from my location and she go back down carmal mountain rd past black mountain rd and turn left on sorrano follow it down to end turn right and i'm at the end of the block. Easy right. Well as it turns out there was no sorrano,i drove back the way i came looking for it again. sure enough it wasnt there.I call her back and tell her and she says well there are severial ways to get to my house, well there usually are right. And I start driving back and am still on the phone, i tell her hope i dont get a ticket- got one and dont eant another. It stands to reason that if i am to turn left on sorrano I'm going to turn left on black mn't. I go left and she says no turn right. I'm really confused now, you want me to go in two different directions I tell her and again she says there are severial ways to get to my house, so I turn around and do as she says- she says to go down two lights and and i say ok i'm at the first one I tell her what it is and she says no no thats not right is there a such and such mall there and i say i dont know she goes where are you. I said i have no idea lady and hung up on her. If she has no idea how to get to her house how i'm i going to find it.She seemed like a nice lady but one whom is a bit confused. Unfortunatly things didnt work out for us that day.
This was my 1st time having my home professionally cleaned and I definitely picked the right guy to do it! I showed Richard everything I hated cleaning most and I thought would take up the whole time I had booked with him - he took care of all of it plus everything else! He is quick, detailed, and totally exceeded my expectations - it's cleaner than it was when I moved in! Richard has an awesome personality and is great at what he does - if I have need for someone in the future he is definitely my first choice!! Thanks Richard!
Posted: 3/09/2011 • Link to this review
Well miss midnighttxix-Shelly, you said you had no idea what to write as a review and I wondered if you were going to write some [silly] one but you exceeded my expectations. you to have a wonderful personality and fun to be around. Thanks for your awsome review and if you need me again-just call and I'll be there. Richard
We've used Richard's Top to Bottom for over a year, and have been extremely satisfied with the service. We get the three hour cleaning (definitely the best deal!) every 2 weeks. He is very trustworthy and good with the kitties, and has always been accommodating if we've needed to reschedule. The house looks amazing every time he cleans - no detail is overlooked! I would (and have) recommended him to any one looking for a house cleaning service.
Posted: 3/06/2011 • Last edited: 3/18/2011 • Link to this review
I glad to be of service to you and will continue to accommadate as i some times need a little accommadating on my own schedual in order to meet the needs of my clients. Day to day activites change and we must all work togather. I thank you for trust in me and your kind words carriecat. By the way when I was there fri I walked into your bedroom and your cat was about to scadattle when i started to speak softly to him he stopped and let me slowly walk up and squat down and pet him for a moment. Hes getting friendly with me now.
I had purchased a Kudzu deal for Richards services. The deal was for two hours of cleaning. He showed up perfectly on time (about 15 min. before we had scheduled). I showed him what I really wanted cleaned, and he started within seconds. One of the things in our kitchen that drives me crazy is the microwave. So when he broke out the toothbrush to clean it, I was in love! He was also wearing knee pads, which shows me that hes serious about making your house sparkle. He really did clean top to bottom! The ceiling fan, cabinets, everything that stood still. He works hard and quickly. He even had time to do both of our bathrooms. He has a wonderful, cheerful personality and was great with our dog. Our house is cleaner than it has been in years, which is exactly what we needed since the in-laws are coming in to town. Thank you Richard!!!!!
Posted: 3/04/2011 • Link to this review
Actuall Nikki you were a pleasure to me around so cleaning your house was easy and I enjoyed doing so, And thanks for the bread, That bakery sure can bake- it melted in my mouth.It's very kind of you to plase such a glowing review for me. I hope that you will continue to use me. Thank you Nikki!!!!!
Richard does a great job cleaning here once a week. His work is thorough and efficient. He is kind and flexible, and the house always looks great. Thanks for your hard work, Richard!
Posted: 3/04/2011 • Link to this review
I'm not sure which of you is redhotchilipepper, I hope it's not you Trent!? Thanks for the review and kind words. I will continue to do my best for you all.
Used to help clean apt when moving. Richard did a fabulous job! I just wanted it clean enough to get my deposit back. He did my refrigerator, oven, windows, bathrooms and baseboards. He was such a help and I know if I let him do his 'best' work I will not be let down. Take a chance and try him out!
Posted: 3/01/2011 • Link to this review
I was oly to glad to help. You wanted a lot done in a small time frame and quality was not your concern. Next time you hire me we do nothing but the best. Thanks for the review, I really appreciate it.
Richard is a very thorough, fast-working house cleaner. He is personable, has a good personality and likes my dog. He cleans places that others I've used have not and he is quick. He comes monthly. Great job!
Posted: 8/23/2009 • Link to this review
I hired Richard to do my move out cleaning about a month ago. The actual move itself turned out to be a total disaster; as the movers I hired were so HORRIBLE I had to fire them. (Spring Hills Movers, don't ever use them!) So, by the time Richard got to my place the next day, there was a lot more work than I had expected. He took it all in stride, only charging me a small bit more. He helped me get the last of the odds and ends packed, and cleaned everything really, really well. He was on time, and even went a bit above and beyond what I expected. I'd hire him again in a heartbeat!
Posted: 7/11/2009 • Link to this review
Beth,thanks for the kind words,and great review. I could see the disappointment on your face as you where hoping that I would not be another disaster for you to face that next day after the movers dented the wall, tore off a lighting fixture, and banged up your dresser. I couldn't bear for you to go through more so I did what I could to make it better for you. Thanks again for your kindness.
I was advised I needed a surgery within a few days and could not fathom the thought of spending three weeks in recovery in a messy house. I called on Richard just two days prior to the surgery and he fit me in while I was in the hospital so that when I got home, I could recover in a spiffy home! Thanks Richard!
Posted: 7/08/2009 • Link to this review
I was only to happy to help out when you needed it the most. I hope can be of service to you again, and actually meet you this time. I hope your recovery is complete and you are still in my prayers, rochell.And thank you for the nice review.
As a property manager, contractor and home owner I have been thru a countless list of cleaners. Richard can handle from the toughest moveout to the custom home details you expect. He's extremly hard working, and a pleasure to be around.
Posted: 6/05/2009 • Link to this review
As property manager, contractor I know that you are busy and so it is my pleasure to help you. Please don't hesitate to call if you need me. I'm happy that you can place your trust in me to do the quality work you desire I will continue to fulfill your expectations.
He was thorough, quick and dependable. He was a pleasant and hard worker. Would definitely use him again.
Posted: 5/28/2009 • Link to this review
Thank you for the nice review Karen, I'm happy that you are satisfied with my work though it did not seem like work because your cats were trying their best to keep me in stitches,especially the kitten,and granny.
We have had Richard do 2 move outs for us and both were perfect. On time, great rates and extremely good work. If you need a move out cleaning that will get your entire deposit back, I would use Richard.
Posted: 5/28/2009 • Link to this review
Thanks ken, I appreciate the trust you placed in me for the two move outs, you can continue to depend on me for future jobs. You know my motto ( Exceed their expectations, every-time ).
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