I took my car to Rick Case Audi to have the air conditioner serviced and when I picked it up the next day the front windshield had a large crack in it. The service manager insisted that it was not their fault and refused to fix the windshield. I left messages with the owner and general manager and they have not returned my calls. I am very upset about this because this happened to my car while it was being worked on at Rick Case Audi/Gwinnett Audi in Dulth, Georgia.
Posted: 8/24/2011 • Last edited: 4/22/2015 • Link to this review
I have been having my vehicle serviced here at Rick Case for several years dealing with Monica Brown. She has been the most caring and considerate rep. up to date and customer friendly. She is definitely an attribute to your company and puts customer satisfaction first.
Posted: 12/08/2009 • Link to this review