Ridgeway Mechanical is your full service, one-stop plumbing service and one of Atlanta's expert water and sewer line plumbers! In fact, we have repaired or replaced more than 35,000 water and sewer lines in the Metro Atlanta area and have been in the Atlanta Plumbing Industry for over 30 years. We are the absolute best plumber company you can call on toady. Just read our reviews and see for yourself!
I needed a plumber and a friend referred me to Ridgway Mechanical. She said she felt they were honest and reasonably priced. I'm glad I took her recommendation -- Ridgeway Mechnical is extremely... nice to deal with - I called for a leak in my shower. Alan (the owner) dispatched one of his plumbers and Travis arrived within an hour of my initial call. Travis was very pleasant to deal with and resolved my issue right away. I felt like Travis was very honest and very helpful. I don't think you can beat their prices. I would HIGHLY recommend Ridgeway Mechanical. I will always use them for future plumbing needs.VIEW MORE »VIEW LESS »
The irony of it was the water heater worked great, but they clogged my toilet with paper towels. And they tried to price gouge me.
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We had our 3 toilets services by Clarkdale Sewer and Drain about a month ago (new fill valve, plug, water line). One of the toilets started to leak and they would not come back out despite repeated calls. We called Ridgeway and Michael Waters came out and took care of the leak for us. I will call him and Ridgeway again for future service!! Thank you!!!
In 2011 we had a leak in our main waterline and did not know where to look for a plumber. We looked on Kudzu and came across Ridgeway Mechanical. Because of the reviews, we decided to call Ridgeway. The owner was extremely helpful in getting his staff out to our house and correcting the problem. In 2012 we had a leak under our house, and once again called Ridgeway. Our waterline was rerouted to cut off the problem area. The cost for both of these services was reasonable, the staff worked quickly, and you could hardly tell that our yard had been dug up. Hopefully we will not need Ridgeway's services again, but if we do, we will not hesitate to call them!
The guys from Ridgeway Mechanical were at our house within an hour of calling for a busted water line. Salvador especially did a great job, he was able to save our sidewalk by tunneling under the cement instead of having to bust through it to replace the line. We highly recommend Ridgeway Mechanical!
Called the first time and spoke to the owner to arrange a visit at one of the rental properties we manage and never got an update until we called the second time. However, called the second time and spoke with someone else and promised to make the appointment with the tenant of the property. The next day the mechanic called and said he was on his way but never made the appointment with the tenant because of the wrong number they wrote down. That was 3 weeks ago. Never heard from them again. Will not recommend them to any of my property management associates nor personal contacts, despite the hundreds of positive reviews.
We have no idea who you are. We do not work for management companies. 99% of all our work is residential. Thank you
I called Ridgeway after our insurance adjuster indicated that our initial quote for repairing a broken sewer pipe under our garage slab may have been too high. I spoke to Alan Ridgeway for a while late on Thursday, and he sent a crew out on Friday morning with a camera to provide a second opinion free of charge. Tim and his son arrived promptly and verified the extent of the issue (actually clarifying that I only had one leak instead of two). They explained all options and made a recommendation as to the choice that would be a permanent, professional fix. Tim showed up this morning as scheduled, hung plastic to protect my garage, and proceeded to complete the job quickly and efficiently. They left the area spotless, and even used the leftover concrete to fill in a hole next to my driveway. While the repair job was expensive, I feel that Ridgeway Mechanical and Tim Pendley exhibited professionalism, honesty, and integrity over the course of the job, and I would recommend them to others without any reservations.
These guys are AMAZING!!! It's as simple as that. I asked another company to come out and give me an estimate for my hot water heater to be repaired. The company told me the repairs were going to cost $2300. Luckily I was advised to cancel the service. I called Ridgeway Mechanical and they quoted me three times less!! John and James came out within a few hours, took out the old one and installed the new one in no time at all! They did a great job.
It was a basic remove toilet, snake and replace toilet. Charged me $500 for an hour's or less work and left a mess.
You called after 6:00 p.m. about sewage going all over your house from your toilet and it was not stopping. We sent a technician over within 1/2 hr. pulled up the old toilet ran a sewer snake down the line uncloged the drain put the toilet back with a new seal cleaned up the sewage. You never even called us back just wrote a bad review. We are a honest plumbing company and charge fairly. p.s. Since you felt this way after we saved your house i gave you back all the money. alan ridgeway
We thought our hot water heater was going out. Ridgeway sent someone out to check on it and he actually found the issue wasn't from the hot water heater at all. He quickly fixed the problem and even fixed a few other items that we were having problems with without charging extra. He was very professional and completed the job quickly. I will definitely use Ridgeway Mechanical again.
Said he was available anytime on Mon. Said his guy would call to finalize a time, but he never did. Called main # again, said his guy would call, but again never did... Then he stopped answering the main #. I could have been flexible or he could have said sorry we're busy, but instead he left me hanging...
Melvin came out within a few hours of my call. He quickly located the issue and fixed it in record time. He demonstrated expertise and dealt with me, as a customer, with integrity. 6-26-12
These guys are AMAZING!!! It's as simple as that. My hot water heater was on the fritz and had to be replaced ASAP. John and James came out within a few hours, took out the old one and installed the new one in no time at all. And guess what else? They were the best price around of anyone I got estimates from. Need a plumber on the fly? Ridgeway all the way!!! A+++++
Unfortunately my husband just passed away unexpectedly. He always handled the maintenance on the house. Last month, I received a $100.00 water bill for just myself and my son. I called the water dept and they said the leak was on my side of the meter. I started to cry. I did not know who to call. I did what everyone else does and started researching plumbers. Based on the info from this site and others (e.g. Yelp), I called Ridgeway Mechanical for an estimate. Jamie was promptly on time, pleasurable, and knowledgeable. Within an hour of Jamie's departure, the water co and the electrical company had been to my home. At noon, as promised, Salvador, who was extremely courteous and professional, was here to lay down a new water line.
This review is for Atlanta Commercial Plumbing which also links to Ridgeway Mechanical on Kudzu. After seeing the reviews we thought we'd call to get a quote for some services. After setting an appointment, no one showed up and we didn't get any phone calls. After we called to follow up we were told someone would be here in 20 minutes. Called again after 40 minutes and were told that we'd get a call back in a few minutes. That didn't happen either. Overall we waited almost two hours with out showing up or returning a call. If they can't even show up or bother to call to say they will late, then I can't imagine how responsive this company would be even if we agreed to go with them for their services.
The measure of a great company is how well they do after the sale. Great companies respond to a problem by promptly and gracefully taking care of it. I asked Ridgeway to put in a water line prior to construction of a retaining wall in my front yard. Because the retaining wall was being dug down into the soil it turned out the line was not far enough down. I called and Ridgeway came out the very next day and revised the line downward - no complaints and no additional charge. That is great service.....
Our sump pump broke on a Sunday. Called Ridgeway, and they returned my call an hour later. Sent Jon And James out first thing on Monday (Memorial Day). They replaced the sump pump within an hour. Alan gave me an estimate over the phone and they stuck to it. The guys wear uniforms and drive a marked truck. I'm very happy with their service.