Displaying 31-45 of 849
Come back in town late Thankgiving weekend and found that my basement was completely flooded. It was around 1am and I was just going to call and leave a message with Ridgeway to come in the morning. Surprisingly Jamie at Ridgeway answered, I explained what I found and he took the time to walk me through the steps to shutting my water off. He even took all of my information and said one of his technicians would be at my house at 8 o'clock. Tom arrived at my house at 7:45 and found that my water heater had busted. Give me a quote, I approved and he even had a water heater on his truck. 2 hrs later I had hot water and he even help me clean up the water. You dont find people to go the extra mile anymore. Great guys in and out of the office. 5 STAR COMPANY!!!!!!
Posted: 11/27/2012 • Link to this review
I needed a gas line run for a new stove in the kitchen. The scheduling was very convenient, and the price was very reasonable. As to the quality of the work, I've attached a picture of how the line was run, along with what I was expecting when we discussed the line being run along the doorway (the line in red). When I brought the discrepancy to the mechanic's attention, the response was a shoulder shrug and the comment "Well, that's [the line coming diagonally across the wall] what I'd figured when I looked at it." Also, the pipe which, at the top is tight to the corner, juts out approximately 3" from the wall at the bottom.
I had sewage backing up in my toilets and tub on Friday morning. I called Ridgeway Mechanical and was assured a tech would be out as soon as possible. Derek arrived soon after my call and diagnosed the problem very quickly. He took the time to explain that I had roots in my sewer and that was the cause of the back up. He explained exactly what needed to be done to resolve the issue.To my relief he had my sewer repaired in less than two hours! I could not have been more pleased with Ridgeway Mechanical's timely response and the professional manner of the technician. I would definitely recommend this company.
We had the best experience with Ridgeway Mechanical. We moved into a new home which had been empty for several years and had some major issues. Michael Waters came out the same day and got our plumbing working at an AMAZING price. He was very professional and so fast! I plan to use Ridgeway for all my plumbing needs in the future. Thank you!!
Posted: 11/02/2012 • Link to this review
We had our 3 toilets services by Clarkdale Sewer and Drain about a month ago (new fill valve, plug, water line). One of the toilets started to leak and they would not come back out despite repeated calls. We called Ridgeway and Michael Waters came out and took care of the leak for us. I will call him and Ridgeway again for future service!! Thank you!!!
Posted: 10/16/2012 • Link to this review
In 2011 we had a leak in our main waterline and did not know where to look for a plumber. We looked on Kudzu and came across Ridgeway Mechanical. Because of the reviews, we decided to call Ridgeway. The owner was extremely helpful in getting his staff out to our house and correcting the problem. In 2012 we had a leak under our house, and once again called Ridgeway. Our waterline was rerouted to cut off the problem area. The cost for both of these services was reasonable, the staff worked quickly, and you could hardly tell that our yard had been dug up. Hopefully we will not need Ridgeway's services again, but if we do, we will not hesitate to call them!
Posted: 9/07/2012 • Link to this review
The guys from Ridgeway Mechanical were at our house within an hour of calling for a busted water line. Salvador especially did a great job, he was able to save our sidewalk by tunneling under the cement instead of having to bust through it to replace the line. We highly recommend Ridgeway Mechanical!
Posted: 8/19/2012 • Link to this review
Called the first time and spoke to the owner to arrange a visit at one of the rental properties we manage and never got an update until we called the second time. However, called the second time and spoke with someone else and promised to make the appointment with the tenant of the property. The next day the mechanic called and said he was on his way but never made the appointment with the tenant because of the wrong number they wrote down. That was 3 weeks ago. Never heard from them again. Will not recommend them to any of my property management associates nor personal contacts, despite the hundreds of positive reviews.
Posted: 8/01/2012 • Link to this review
We have no idea who you are. We do not work for management companies. 99% of all our work is residential. Thank you
I called Ridgeway after our insurance adjuster indicated that our initial quote for repairing a broken sewer pipe under our garage slab may have been too high. I spoke to Alan Ridgeway for a while late on Thursday, and he sent a crew out on Friday morning with a camera to provide a second opinion free of charge. Tim and his son arrived promptly and verified the extent of the issue (actually clarifying that I only had one leak instead of two). They explained all options and made a recommendation as to the choice that would be a permanent, professional fix. Tim showed up this morning as scheduled, hung plastic to protect my garage, and proceeded to complete the job quickly and efficiently. They left the area spotless, and even used the leftover concrete to fill in a hole next to my driveway. While the repair job was expensive, I feel that Ridgeway Mechanical and Tim Pendley exhibited professionalism, honesty, and integrity over the course of the job, and I would recommend them to others without any reservations.
Posted: 7/30/2012 • Link to this review
These guys are AMAZING!!! It's as simple as that. I asked another company to come out and give me an estimate for my hot water heater to be repaired. The company told me the repairs were going to cost $2300. Luckily I was advised to cancel the service. I called Ridgeway Mechanical and they quoted me three times less!! John and James came out within a few hours, took out the old one and installed the new one in no time at all! They did a great job.
Posted: 7/17/2012 • Link to this review
You called after 6:00 p.m. about sewage going all over your house from your toilet and it was not stopping. We sent a technician over within 1/2 hr. pulled up the old toilet ran a sewer snake down the line uncloged the drain put the toilet back with a new seal cleaned up the sewage. You never even called us back just wrote a bad review. We are a honest plumbing company and charge fairly. p.s. Since you felt this way after we saved your house i gave you back all the money. alan ridgeway
We thought our hot water heater was going out. Ridgeway sent someone out to check on it and he actually found the issue wasn't from the hot water heater at all. He quickly fixed the problem and even fixed a few other items that we were having problems with without charging extra. He was very professional and completed the job quickly. I will definitely use Ridgeway Mechanical again.
Posted: 7/03/2012 • Last edited: 7/17/2012 • Link to this review
Ridgeway Mechanical is your full service, one-stop plumbing service and one of Atlanta's expert water and sewer line plumbers! In fact, we have repaired or replaced more than 35,000 water and sewer lines in the Metro Atlanta area and have been in the Atlanta Plumbing Industry for over 30 years. We are the absolute best plumber company you can call on toady. Just read our reviews and see for yourself!