Displaying 46-60 of 849
Said he was available anytime on Mon. Said his guy would call to finalize a time, but he never did. Called main # again, said his guy would call, but again never did... Then he stopped answering the main #. I could have been flexible or he could have said sorry we're busy, but instead he left me hanging...
Posted: 7/02/2012 • Link to this review
Melvin came out within a few hours of my call. He quickly located the issue and fixed it in record time. He demonstrated expertise and dealt with me, as a customer, with integrity. 6-26-12
Posted: 6/26/2012 • Last edited: 7/17/2012 • Link to this review
These guys are AMAZING!!! It's as simple as that. My hot water heater was on the fritz and had to be replaced ASAP. John and James came out within a few hours, took out the old one and installed the new one in no time at all. And guess what else? They were the best price around of anyone I got estimates from. Need a plumber on the fly? Ridgeway all the way!!! A+++++
Posted: 6/14/2012 • Last edited: 7/17/2012 • Link to this review
Unfortunately my husband just passed away unexpectedly. He always handled the maintenance on the house. Last month, I received a $100.00 water bill for just myself and my son. I called the water dept and they said the leak was on my side of the meter. I started to cry. I did not know who to call. I did what everyone else does and started researching plumbers. Based on the info from this site and others (e.g. Yelp), I called Ridgeway Mechanical for an estimate. Jamie was promptly on time, pleasurable, and knowledgeable. Within an hour of Jamie's departure, the water co and the electrical company had been to my home. At noon, as promised, Salvador, who was extremely courteous and professional, was here to lay down a new water line.
Posted: 6/07/2012 • Last edited: 6/08/2012 • Link to this review
This review is for Atlanta Commercial Plumbing which also links to Ridgeway Mechanical on Kudzu. After seeing the reviews we thought we'd call to get a quote for some services. After setting an appointment, no one showed up and we didn't get any phone calls. After we called to follow up we were told someone would be here in 20 minutes. Called again after 40 minutes and were told that we'd get a call back in a few minutes. That didn't happen either. Overall we waited almost two hours with out showing up or returning a call. If they can't even show up or bother to call to say they will late, then I can't imagine how responsive this company would be even if we agreed to go with them for their services.
Posted: 6/07/2012 • Link to this review
The measure of a great company is how well they do after the sale. Great companies respond to a problem by promptly and gracefully taking care of it. I asked Ridgeway to put in a water line prior to construction of a retaining wall in my front yard. Because the retaining wall was being dug down into the soil it turned out the line was not far enough down. I called and Ridgeway came out the very next day and revised the line downward - no complaints and no additional charge. That is great service.....
Posted: 5/30/2012 • Link to this review
Our sump pump broke on a Sunday. Called Ridgeway, and they returned my call an hour later. Sent Jon And James out first thing on Monday (Memorial Day). They replaced the sump pump within an hour. Alan gave me an estimate over the phone and they stuck to it. The guys wear uniforms and drive a marked truck. I'm very happy with their service.
Posted: 5/28/2012 • Link to this review
I am very happy with the quality of service! Jon and James were very professional and knowledgable. When explaining my issue they made me understand what was wrong and explained how it could be fixed. They jumped right on the job and finished within 2 hours. I FULLY RECOMMEND RIDGEWAY MECHANICAL! One of the best experiences with a home service provider. Thanks again!
Posted: 5/24/2012 • Link to this review
Called Ridgeway to repair a sink disposal; they had a service person call within 30 minutes and arrive 15 minutes later. He told me the service charge upfront ($125.00) and repaired the disposal within 10 minutes. Would definitely call them again!
Posted: 5/17/2012 • Link to this review
We had a leak in the basement next to the main waterline that came in to the basement. We also had a problem with the garbage disposal as well. Rusty came out and we were very impressed with his knowledge and capabilities. Rusty dug out where the main water line enters the house and reworked the waterline and inserted hydraulic concrete on both sides. Also quickly fixed the disposal. Great attitude and great job!!
Ridgeway (James/John) came out to unclog the tub, then back again to reconnect 2 sinks and finally to install 2 toilets for me. They were fast and responded to my request ASAP. Great rates and wonderful service.
I had Ridgeway Mechanical come out to my home to fix a broken water heater. They showed up on time and were very helpful with all my questions. They even cleaned up when they were finished. I would definitely use them again for future issues. Thanks Ridgeway!
I found a comode leaking, I called Ridgeway, Jon and James were here the next morning and fixed the problem. What more can you say, great reasonable, professional service. I will use them again and recommend them to anyone.
Posted: 4/20/2012 • Link to this review
Ridgeway Mechanical is your full service, one-stop plumbing service and one of Atlanta's expert water and sewer line plumbers! In fact, we have repaired or replaced more than 35,000 water and sewer lines in the Metro Atlanta area and have been in the Atlanta Plumbing Industry for over 30 years. We are the absolute best plumber company you can call on toady. Just read our reviews and see for yourself!