Ridgeway Mechanical is your full service, one-stop plumbing service and one of Atlanta's expert water and sewer line plumbers! In fact, we have repaired or replaced more than 35,000 water and sewer lines in the Metro Atlanta area and have been in the Atlanta Plumbing Industry for over 30 years. We are the absolute best plumber company you can call on toady. Just read our reviews and see for yourself!
Don't be fooled by slick marketing and slogans. Call Ridgeway first for plumbing problems. In the spring last year we came home from out of town and our water main was leaking into the road at... the meter. I called "the Honest One" who sent out a guy a day later who told me I had polybutylene piping and it had to be replaced from the street to the house for $4500. I was very skeptical and paid him around $100 to leave. I found Ridgeway Mechanical on the internet and spoke directly with the owner Alan. He asked me how old the house was and said it is highly unlikely that is has polybutylene piping. He suggested to dig out past the flow meter up to the back flow preventer and see what you can find. Amazingly, I did as suggested and found only a one foot section of polybutylene, and the remainder to the house was good pipe. Alan told me how to fix it myself for a few dollars, but I was more comfortable with someone else doing it. He sent a crew over THAT EVENING to replace the valve and short piping for <$200, saving me over $4000. Alan wanted me to fix it myself, and expected no money for his extremely valuable advice. I tell this story often and felt compelled to write this review down. Thanks Alan.VIEW MORE »VIEW LESS »
Ridgeway Mechanical prides itself on being the most experienced sewer and water line replacement company in the Atlanta metro area and so I felt confident when I hired them to replace my sewer and... water line in Smyrna. I took the day off from work to be at home for them and they showed up this morning with three trucks and a digging tractor. They talked amongst themselves for nearly an hour and then told me that they were backing out of the job because they didn't know they had to get an inspection and that getting an inspection "totally changes things" and would make the job nearly double the price. WHAT?! Why would a reputable plumbing company ever think they could replace my home's main sewer and water lines without having their work inspected by the local jurisdiction?! This is one the most basic, fundamental requirements of their line of work and it is a surprise to them?! Hearing this from the onsite leader was beyond shocking. I suspect it is baloney and the real reason is that they felt they underbid on the job and needed an excuse to back out. They just happened to come up with an excuse that not only made them look like novices, but made them look like an illegally-operating sham of a plumbing company. Bravo. So before you call Ridgeway, keep the following in mind: 1. They might back out of the job or try to charge double. Or worse: 2. They might be replacing sewer and water lines not-to-code and without inspections. - Mach K. Smyrna, GAVIEW MORE »VIEW LESS »
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Had a clog in my main drain between the main level of my house and the basement. While the plumber was knocking around on the pipes to try and determine where the clog was, the clog broke loose and flushed itself out. The plumber reduced the rate to their minimum even though we had agreed on a higher rate on the phone before he arrived.
Ridgeway Mechanical replaced my water heater last year. I had a problem with the initial installation. After calling them, they solved the problem immediately. They even replaced my new hot water heater with one that was more suited for my crawl space. I am so impressed with this company! Rusty was an awesome plumber! They say your character is best seen by the way you respond to tough situations. From the manager to the professional plumber, they are top of the line! This is an honest company - one that operates with integrity. I call them first for all my plumbing needs and highly recommend them to you!
Called Ridgeway Mechanical after another plumbing company had trouble trying to fix our sewer line in the front yard. They showed up and in 2 hrs. had the whole job done at a very fair price. Thanks
We had an emergency and they came right out to fix it. They were on time and fixed our problem for a competitive price. Hope we dont need a plumber for a long time but if we do we will call them again. Our service was about 2-3 months ago but I am new to Kudzu and I wanted to provide some feedback on this company.
Used these guys a few months back for one of our rental units and they were great!! Very professional, on time, great prices and the job was excellent!! Highly recommend!!
Roy wasn't a fan of installing Bosch appliances but he managed to get ours in without any major hitches. Ridgeway was a little slow in getting here but considering the fact that this was a same-day service call and ther price was the best one of all the companies we called I would definitley recomend them again.
I called first thing Monday after the xmas weekend. They were at my home within 2 hours! Great work.
Found a puddle of water next the heater. They sent a plumber over who replaced the water heater and at a very fair price. Would highly recommened them.
We had water coming up in the shower this morning then onto the floor. Started calling around and Ridgeway was able to send a plumber out. In 2 hrs. my drains were clear and back to normal. Thanks Rusty
Woke up saturday morning without any water in our house. I found water leaking at the driveway edge. Roy came out and made a repair on the main water supply. We had our water back working within 2 hours. Thank you so much.
They did a great job on a water line repair.The yard looked good as new when they finished. Rusty was very professional Would hire again.
When I decided to replace my aging water heater, I called around quite a bit to plumbers I found on Kudzu. Ridgeway Mechanical had the combination of a good price, quality brands, and a courteous demeanor over the phone. When it came time for the install, Rusty called before arriving and was right on time. He was nice enough to answer all my plumbing questions. I could tell he was concerned about the long-term success of the water heater and the install, not just hurrying on to the next job. The price was exactly as quoted, and a great value. I would recommend Rusty and Ridgeway Mechanical to anyone looking for a plumber.
Had an appointment scheduled. They called the morning of and said they had too many folks sick and couldn't come. In addition, everyone was off for the next "few weeks" for the holidays. When I mentioned that one of the jobs was to unclog our master shower, they said there was nothing they could do, since the "owner was away on vacation for the holidays too". Thanks Ridgeway!
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During negotiations for the purchase of a new home, I called Ridgeway to assess the plumbing and provide an estimate for potential repairs. Rusty came out THAT morning and gave great feedback and estimate. Very friendly! Once I moved in, Alan came out and performed repairs on my main line to the street. he brought JR and Salvatore, and they did a great job. i will definitely use Ridgeway in the future!
We found Ridgeway Mechanical through Kudzu and so glad we did. Rusty from Ridgeway Mechanical came to fix 2 plumbing issues at our house. First issue was resolved very quickly and cost half as much as what another plumber quoted. Second issue was a more detaled job and Rusty delivered with flying colors. He was on time for both jobs, explained what he was doing (to us non plumbers)professional in his approach and a good laugh. Thnaks again Rusty and the new tap works a treat!!!!!