Ritter's Restaurant

I have been a loyal customer of this restaurant for over 5 years. Today I took a business client to lunch as I do frequently. My lunch (Chesapeake omelotte) was not served as ordered and no effort was made to correct my meal or offer a credit. Further, I have been using business luncheon cards there for several months. On my latest one I had purchase 3 lunches and the fourth one earns a free lunch. In trying to use it management informed me that it was not good as of a week or so ago and made no efforts to allow it even based on my long-term loyalty. I will not return to this restaurant. I believe in making every effort to please a patron and in this economic environment it is ultra important. If they value my business that little then they won't get it.

I'm a repeat customer and always have a great experience. The food is fantastic. Consistently pleased with apps, dinner entrees and dessert (the coconut cream pie is my fav). Best brunch around. A good restaurant like Ritter's periodically updates their menu to keep things fresh for their customers and take advantage of seasonal offerings. One of the cons of being a long time customer of a good restaurant like this is you have favorites that may undergo a makeover. My selfish request - bring back the salmon with risotto dish (prefer to the spinach & fingerling hashyou do risotto so well!) and scallops over pasta w/ cream sauce dishI can always find alternatives to enjoy, but those were my favorites!...

We used to view this restaurant as our place to go as a treat. The last visit in April was a disappointment on all levels. Has there been a management change? My rib eye was not even close to supermarket quality. All grizzle. And what's the deal of piling the entree on top of mash potatoes? It makes the plate look like a garbage dump IMHO.

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Try to lump crab cakesI'd say at least 90% all lump crab meatbeautiful. The staff makes you want to come back time and time again. Also, the owner is present and checks on the gueststry it out as soon as possible...

What a find in East Cobb!! Nice to get great food at a reasonable price and not need to drive ITP.

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