Prior to moving into our new home, we called to have an estimate done. Jason the owner sent out a guy who, after evaluating the property with my husband, said he would call back at the beginning of the following week with an estimate. 2 weeks later, still no response or return of phone calls / voice mails. Finally, I called Jason & he apologized and said he himself would come out for the estimate and that this "employee" of his went MIA and even he couldn't get a hold of him. 2 days later, the "employee" returned my husbands phone call where he proceeded to tell the "employee" that we were now working with Jason only. Jason was to come to the house on the 13th of May at 12 noon. 2 hours waiting, no phone call and no Jason. What a horrible business. Do not work with and do not give them cash till all work is done!
Posted: 7/16/2011 • Link to this review
Jason of Ritter Boys planted trees for me in the fall of 2010 that he suggested for screening a fence. Almost immediately the trees turned brown and seemed to die. When called to tell him, he suggested that we wait until spring and see if the trees recover and, if not, he would replace the trees at no cost. By spring, the trees were completely dead and after three calls and promises to rectify the situation, he refused to replace the trees. Do not rely on any guaranty from Ritter Boys. It will not be honored.
Posted: 6/02/2011 • Link to this review
Jason(the owner) was very helpful in coming up w a design for our yard then executing the idea. Everything came out exactly as planned at a great rate and it was done quickly.
Posted: 8/08/2010 • Link to this review