I hired River City Property Management to manage my home, and kept them for several years...hoping that their service would improve. Instead, the service they provided got worse. Example: 3 Tenants moved out with a balance owed...nearly $4K in lost rent or fees. To add insult to injury, RCPM is also sticking it to you through EXCESSIVE maintenance fees. One of my tenants contacted me and asked if was ok to take the home for rent sign out of the yard...since RCPM, never came back and got it. The sign remained on the side of my house for nearly a year. And customer service does not exist. Once I hired RCPM to manage my property, getting the owner (Robyn Judd) to return a phone call was nearly impossible. I don't understand how RCPM stays in business. If you are looking for a reliable property manager....run away from this company! Again, WORST IN CHATTANOOGA!!!
Posted: 8/23/2010 • Link to this review