I have been using Roberts HVAC for several years. I have NEVER had a problem or felt I was being cheated. They are prompt with coming to service my two systems. Carmen always calls to remind me of my semi annual checks. Saturdays are always the best time of the week for me and that is never a problem. Their prices are very reasonable. I would recommend them to my friends and family.
Posted: 11/12/2011 • Link to this review
Roberts Heating and Air in Locust Grove Ga was called out to my Grandfather's house to honor their warrenty on his unit. After they performed the work, we had it checked by another HVAC company b/c so many things started going wrong and we did not trust calling them out again. After the other company checked the unit, they pointed out parts that had been CUT and lines that were loosened to produce a SLOW LEAK! Our suspicions were CORRECT! No wonder they gave such a LOW price!! It's because they were counting on being called out again!! After my grandfather had refused to pay the bill over the phone with Mr. Roberts (it was covered in the warrenty anyway, but he billed him) .. Mr. Roberts then showed up on my Grandfather's front door w/ two guys demanding his money. I DO NOT recommend this company to ANYONE! Don't let the LOW price fool you! You can bet if using them, you'll have to call again within the next few months!! Roberts Heating and Air in Locust Grove, GA 30248 IS A CROOK!I wanted to add... the other HVAC company did over $400 damage repair and they felt so bad for my Grandad, they didn't charge him for most of the work!! That is BAD when another company feels compelled to help an Elderly man out b/c of the way he'd been messed over by another!
Posted: 5/25/2011 • Link to this review