Displaying 16-30 of 246
We had several estimates lined up but Lee Patterson was the only one who would come out that Saturday. Lee won us over with his knowledge and overall presence. Even though the price seemed a little high we went with Lee and cancelled the rest of the estimates. We replaced our 20+ year old TRANE with all Carrier inside and out - first time with variable fan - now the humidity is controlled better and we are able to keep our thermostat set two degrees higher than before and are very comfy!!
Posted: 7/22/2014 • Link to this review
Comfy is word we like to hear Thank you for your time to give us this great review.
Trane Unit Stopped working-Wonderful Ladies in the Office Got Us Squeezed in & Lee P. Replaced our Capacitor-Cleaned our Condenser Coils & We now have Cold Air Again! Lee was Extremely Professional- Knowledgeable - Courteous & Very Patient- Absolutely a Great Find using Ronald Smith Heating & Air- see you soon for our new Furnace in November
Posted: 7/15/2014 • Link to this review
We really appreciate letting us know how we are doing and to remember to tell about the office people too.
Technician Mike W. came out to our house last week to provide a spring/summer tune-up on our A/C unit. He was on time, neat, polite and very professional. He was also thorough and actually took the time to explain things and answer questions (We even called him up the following day with a question; which he graciously answered.) At one point during the inspection/tune-up, he thought our system might be a pound low on freon, but upon further examination realized it was not and explained why it appeared that way at first. It's so nice to find a true knowledgeable professional in this business who is also honest. For us, Mike's professionalism and the very reasonable price for the optional 2x yearly service makes it a done deal that we will be staying with Ronald Smith Heating & Air for all our service needs.
Posted: 7/02/2014 • Link to this review
Now that's what keeps us in business great customers like you.Thank you for your loyalty.
James R. was very professional, he arrived well before his timeframe. I had to replace my capacitor and he explained everything in detail after the diagnostic. I will highly recommend RSH&A, great service, great tech, and reasonable.
Posted: 6/27/2014 • Link to this review
thank you your time to gives us this review it means a lot to hear that our associates are doing a great job.
now we have to say recommend is a sweet work in the service business Thank you so much. We do offer a referral fee make to tell them to tell us your name when they call.
Allen came out and gave me a estimate on replacing my old HVAC system. He worked with me until he found the right system for me. The day of installation went really smooth.Lee and his brother did a jam up job!! They were down to earth and easy to talk to. If you want a really good HVAC company that is local. These guys fit the bill.
Posted: 5/18/2014 • Link to this review
Fit the bill love it Thank you so much for your business.
I could not be happier with Ronald Smith Heating and Air. I received 3 quotes for the same exact work and Ronald Smith was by far the least expensive. The day of the install went perfect and now the upstairs of my house is now livable. I have already recommended Ronald Smith to all my neighbors.
Posted: 4/30/2014 • Link to this review
Install is a stressful day to most so glad to hear that our installer did a great job. Thank you
Their response time was better than I expected, and the technician was really thorough. Apparently there is not enough copper in the local squirrels diet.. so.. they ate my wires.. also..the thermostat was bad, and in need of replacement.. I made the call at 8:10am, and my problem was resolved by 11am the same day.
Posted: 4/28/2014 • Link to this review
Bad squirrel but sure glad you called us. Let us know how we could have been a five star all the way for you we strive to become better and better.
Thank you so much recommend is the best badge of honor A business can get.
Ronald Smith himself came and helped to put in our "top of the line" Trane furnace and air conditioner. Our old furnace went out the weekend of our "snow jam 2014" They came on Monday and put it in, he showed me exactly how to use the new thermostat. We would recommend them to anyone! Charles and Cindy Souther, Dacula, Ga. I'm adding to the original review because it won't let me type a new review. Yesterday, 8-15-14, Lee came out to service my new furnace and air conditioner units because my thermostat let me know it needed service! He was pleasant, efficient and put in a new filter and also did it in a timely manner! I still give Ronald Smith Heating and Air 5++++++ stars! If you don't used them then there's something wrong with YOU!
Posted: 2/09/2014 • Last edited: 8/15/2014 • Link to this review
Thank you for your time to put in two reviews that is going over and beyond and we strive to do that for our customers too. Thank you again.
I had a heat pump replaced in December and I have not been pleased with the follow up. We had problems after the installation with a popping sound, we had problems with the cheap thermostat that was installed not reading the right temp (eventually replaced it myself b/c tech said it was working fine) and problems with my bill. We called the office several times and left messages trying to get billing issue resolved but it took 9 days and never got a call back. With the amount of money we paid and the reviews I read, I was expected much better quality and service.
Posted: 2/05/2014 • Link to this review
We are truly sorry that you were not completely satisfied with your new unit. We most definitely want you to be happy with your product! I apologize for the issues you were having, we thought our technician resolved those issues. If you are not happy with the thermostat, or any issues, there is a warranty on those parts. After the warranty expires we will still be happy to come out and take care of any issues you might have. You also mentioned a billing problem. You paid with a credit card which we do not keep on file, therefore we mailed you a check the next week. As you can see on other reviews we strive to make everyone's experience an outstanding one. We want you to be confident in your purchase. Please feel free to call our office or myself anytime if you have any further issues. Robert Smith-President
They came today to install a new heating and A/C system .. top of the line Trane. The rep who came to give us an estimate, Lee Patterson, was knowledgeable, friendly and professional! The installation team of Lee and Kenny Thornton worked for 10 hours installing the system and were friendly, polite, neat and great workers! Even the general manager, James Smith, came to check out the installation to make sure that everything was working properly, and he and Lee walked us through the system and how it worked, making it easy! I can't say enough about a company who deals with such professionalism, honesty and care for their customer. And to know that these are the same people we will be dealing with in the future for servicing the system makes me confident in our purchase. I HIGHLY recommend them!!!!
Posted: 1/17/2014 • Link to this review
Ronald Smith Heating and Air, Inc. is Atlanta Georgia's High-Technology Green Heating, Ventilating, and Air Conditioning Contactor. We have been serving the Metro Atlanta Area for over 30 years. Roanld Smith Heating and Air is a 2nd generation family owned company that is committed to carrying on the great reputation and superior quality service that has been a trademark of excellence. We offer furnace and air conditioning installation and service at affordable pricing with a guarantee of.. satisfaction from one of Georgia's finest.VIEW MORE »VIEW LESS »
2012, 2013, 2014
NATE Certified, Licensed in Georgia and Alambama. Carrier Residential Factory Authorized Dealer.
With an emphasis on a tight thermal envelope and quality control, our projects have improved indoor air quality (IAQ), better acoustics and lower operating costs. We also offer hybrid heating and cooling applications that combine different types of fuel for maximum performance and value.