Roof Technology Systems has the worst customer service and support of any major home component repair contractor that I have ever dealt with. Roof Technology Systems installed the roof of my current home; it carried a written promise of a 7 year warranty on workmanship and 25 years on shingles. Recently after heavy rains, leaks occurred in roof which is still under warranty. After I called Roof Technology Systems several times, a technician finally came out and I accompanied him into the attic and showed him where an obvious leak was occurring; and he even took photographs of the fault. The technician said he would show his findings to the owner. Since that time, I have not heard back from anyone at Roof Technology Systems. My telephone and fax messages have also not been responded to, and I am very disappointed. I would not have done business with this company if I had known their customer service and support was this poor.
Posted: 10/18/2009 • Link to this review