RoofSmart

These folks believe in teamwork! Ken, Ned, and Jesse made a firm commitment to provide us with a new 25 yr. roof at an agreed-to-price.
After receiving deliveries of mixed lot shingles on three separate occasions, they upgraded our roof to the 30 yr. level at no extra cost. Th initial roof was installed before anyone noticed the mixed lots. This roof was removed and another half of the roof was reinstalled before noticing another delivery of mixed lot shingles. This partially reinstalled roof was again removed while ROOFSMART management sought more unmixed lots of shingles. Frustrated with the course of events, they had us select a 30 yr. roof at no extra cost. These folks went the extra mile to insure we'd be happy with the job.
Thank you ROOFSMART for turning our catastrophy into a pleasant experience.
Call Joe at 678-799-1765 for more details.

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The RoofSmart team put a new roof and gutters on one of my properties last week. It was the first time I have used RoofSmart and I was extremely satisfied with the quality and the condition that they left my property in not a nail or piece of trash on the ground. I will definitely use them again!

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RoofSmart did a fantastic job re-roofing my house in Lawrenceville. They offered me a very fair price, worked with my insurance company, did an excellent job of installation and clean-up, on schedule; and they even assisted me in finding a contractor for another repair job that needed to be done. I highly recommend RoofSmart--they do good work; and they are honest and professional people to work with.

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Our home is in the flood/storm damaged Douglasville, GA. Ned, Jesse, and their crews were the most professional contractors that I have ever worked with. After several months of battling the insurance company, they took initiative and did exactly what they said they would do..my roof has all kinds of pitch and slopes and it is quite large and they were in and out in 24hrs. They did as many of the other folks have said..not a nail to be found, our place was spotless after they finished. They owned their own dumpster and truck so it was dropped and picked up immediately. Our roof was not set up properly by the original builder but RoofSmart corrected that as well when repairing storm damage. I would highly recommend this company..obviously taking the time to write this review is not a task given the service rendered.

Nick Byers
Douglasville, GA

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I called Roofsmart when we discovered a leaky roof had damaged the ceilings inside our home after our recent heavy rains. Ken Holcomb came over and inspected our home. He checked inside and went on the roof. He found the issues. He informed us we had a damaged roof. Wind and hail were the culprits. He advised we call our home insurance providers. They sent a claims agent who inspected our home and spoke with us and Ken. Sure enough, Ken was correct and we where covered. We were going to get a brand new 25 year guarenteed roof with installation and our damaged ceilings would be covered as well. All we had to do was pay our insurance deductible.
The Roofsmart crew was there in days and we had a brand new roof. It was expertly installed and the roof and leak probelms are solved. The crew cleaned our property, removed all the old materials, and were respectful and courteous. Ken was there as the project was started and returmned to inspect the results with the crew chief. We were always informed as to the progress of the work. The job was completed on time and we could not be happier. If you ever have any issue with the roof in your home, Ken Holcombe and Roofsmart are the folks to call!!! Thanks Ken and thank you Roofsmart!!!

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I was very impressed from start to finish with the courtesy and professionalism of Ken Holcombe and the Roof Smart crew. They delivered a quality product on time and earned my trust. They are truly a cut above in the roofing business.

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From the first call ken Holcombe was professional, helpful and reliable. He communicated with our insurance and gave us a beautiful new roof within 3 days as promised! Smartroof staff worked on our steep roof and left our property clean every day. The staff were professional and everyone worked with such precision, I am amazed every time I look at our new roof. Thank you Ken and staff for the Great job you did. We highly recommend RoofSmart.
Dana & Kameel
Atlanta, GA

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Nice people, great work, highly reliable company for your roof. Free inspection and they will guide you through all the complicated procedure with your claim.

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We're happy to add ourselves to the growing listed of happy customers of Roofsmart. Ken guided us through the process of filing a claim with our insurance company due to what he believed to be wind damage. Our insurance adjuster's opinion was a little different but the end result is a brand new roof that we are proud of and confident that the leaks are a thing of the past.

There was one minor issue as a result of the work but not only did Roofsmart respond quickly to resolve the issue they went one step further. For me that is the difference between a good company and a great company.

I would recommend Roofsmart to anyone needing a new roof.

The Webbs
Roswell, GA 30075

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I was beginning to think that companies like RoofSmart didn’t exist anymore! WOW!
From the first contact with Jesse and his crew, my wife and I were very impressed with the professionalism and care they took with our home. We love our home and always wince somewhat when a new company comes to our house as we wonder if they will take good care of our home. RoofSmart exceeded our expectations. We couldn’t find even one nail in our yard when they were done after installing 84 bundles of roofing shingles. The crew was very respectful of my wife and didn’t leave a mess in the yard after lunch. I mention this because my neighbor also had a roof done before we met Jesse and their yard was a wreck for 3 days!
I noticed that after the front was done that there was a definite difference in the color shade from box to box of shingles. I didn’t think that was right and went inside to call RoofSmart about what I thought was going to be an issue since the shingles were already on. As the phone was ringing, I noticed that a delivery truck was backing in and unloading more shingles. Turns out Jesse noticed that his supplier had sent a mixed dye lot and he had already ordered the correct ones. His crew tore off the mis-colored shingles and installed the correct ones at no additional cost to us. Again-WOW!
We highly recommend RoofSmart!
Scott Arthur
Canton

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