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Rooms To Go Furniture

(770) 297-6565(770) 297-6565 View Website »

979 Dawsonville HwyGainesville, GA 30501

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Business overview

Payments Accepted

  • American Express
  • Visa

Reviews

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Poor Customer Service, 1/09/2013

Paid with Debit Card (cash) for living room set and was "sold" the fabric protection for $50 per item totaling $150. After review, we decided to call and cancel the fab protection. Sales person... gave us the run-a-round finally being rude enough for me to cancel the entire order. She lost the sale over $150. RTG Cust Serv would only issue a check return even though there is no mention of return policy on receipt, on pamphlets or at register when checking out. I was able to get them to send chk back to us 3 days instead of 10.

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Reviews

Rooms To Go Furniture - Gainesville, GA -  getitrightthefirsttime

Reviews: 1

Poor Customer Service

Paid with Debit Card (cash) for living room set and was "sold" the fabric protection for $50 per item totaling $150. After review, we decided to call and cancel the fab protection. Sales person gave us the run-a-round finally being rude enough for me to cancel the entire order. She lost the sale over $150. RTG Cust Serv would only issue a check return even though there is no mention of return policy on receipt, on pamphlets or at register when checking out. I was able to get them to send chk back to us 3 days instead of 10.

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