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Rose Brothers

(717) 393-3429

446 N Concord StLancaster, PA 17603   map »

Business overview

Reviews

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Don't trust their words, get it in writing!, 7/18/2011

Dont trust their words, Get it in writing! First time using rose brothers and most likely be the last. We were quoted a lower price and Blake Youndt, the owner's son did the work, after giving us... that same price. Imagine our shock when we received the bill for something much higher than what was quoted. We made the call to Charles Youndt, the owner of Rose brothers to see if he would honor the price, and was flat out refused! It is all about setting customers expectations, and those representing Charles Youndt & his company did not do that. I am sorely disappointed in rose brothers, and would not recommend them based on the way they handle the situation.

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Natalietra

Reviews: 1

Don't trust their words, get it in writing!

Dont trust their words, Get it in writing! First time using rose brothers and most likely be the last. We were quoted a lower price and Blake Youndt, the owner's son did the work, after giving us that same price. Imagine our shock when we received the bill for something much higher than what was quoted. We made the call to Charles Youndt, the owner of Rose brothers to see if he would honor the price, and was flat out refused! It is all about setting customers expectations, and those representing Charles Youndt & his company did not do that. I am sorely disappointed in rose brothers, and would not recommend them based on the way they handle the situation.

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