Ross Eyecare Group

(404) 233-3513 www.rosseyecare.com

2625 Piedmont Road NEAtlanta, GA 30324 map it »

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Business overview

Vision Aids

  • Any Contact Lenses
  • Athletic Eyewear
  • Bifocals
  • Budget Eyewear
  • Children's Eyewear
  • Clip-On's
  • Computer Eye-Strain Lenses
  • Disposable Contacts
  • Extended-Wear Contacts
  • Frames
  • General Eyewear
  • Glasses
  • Hard or Gas Permeable Contacts
  • Occupational Eyewear
  • Replacement Contacts & Glasses
  • Scratch-Resistant Lenses
  • Soft Contacts
  • Sunglasses
  • Tinted Contacts & Lenses
  • Trifocals
  • UV-Protected

Service & Repairs

  • Adjustments & Fittings
  • Cleaning
  • Contact Lenses
  • Contacts Mailed
  • Eyeglass Lenses
  • Frames
  • General Repairs & Service

Treatments Offered

  • Diagnostic Testing
  • Exams
  • General Optometry
  • Geriatric Specialty
  • Holistic Approach
  • Lasik Consultations
  • Pediatric Specialty
  • Pre or Post-Operative Care
  • Preventative Care
  • Radial Keratotomy Consultations
  • Surgical Consultations
  • Topical Medications

Specialty

  • Albinism
  • Allergies
  • Astigmatism
  • Cataracts
  • Cornea Diseases
  • Crossed Eyes
  • Diabetes-Related Problems
  • Double Vision
  • Dry Eyes
  • Eye Muscle Disorders
  • Eye Strain
  • Farsightedness
  • Glaucoma
  • Headaches
  • Injuries Or Foreign Objects
  • Lazy Eye
  • Low Vision
  • Macular Degeneration
  • Nearsightedness
  • Optic Nerve Disease
  • Pink Eye
  • Reading Disorders
  • Retinal Diseases & Disorders

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 8:45am
  • 5:45pm
  • SAT
  • 8:00pm
  • 2:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1983

Languages Spoken

  • English
  • Spanish

Reviews

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One unhappy patient due to poor customer service, 3/14/2014

I'm giving them only 1 star not because of the doctors (they are all very good especially Dr Matthew Mast) but because of a really bad experience I had today. I have been a patient of Ross EyeCare... for a while and I must admit that I have never experienced such unprofessionalism from the front staff. I walked in at 9:55 AM for a 10 oclock appointment and signed in as usual. 15mns later, I was not acknowledged.The patient who came after me get called. At this point, I walked to the front desk and spoke with the receptionist.She apologized and said that she made a mistake and processed the other patient instead of me. She told me that it won't be long. Another 10 mns later, I am still not called. I walked again to the front desk and asked her to check with the doctor how long it will take and if I can reschedule. The receptionist came back and told me that they were cleaning up a room for me and that I will be next. So I was extremely surprised when the next patient called was another lady who came in during my conversation with the receptionist. I ended up leaving after waiting for 37 mns. To make matters worse, when I called to make a complaint, the office manager did not acknowledge their lack of professionalism and even try to imply that waiting 30 mns is normal. I guess my time and business are not valuable...part of me is sad that this happened because I really like my doctor. I was hoping that they would try to make this right. It is disappointing to say the least...

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Best ever!, 7/09/2013

In all my years of wearing glasses (32), I have never experienced the care and service that I had with Dr. Butterwick. He took his time, had me try a couple of pairs of contacts, and was able to... nail it on the head! I now realize that most of the doctors I had were just shooting in the dark for the most part. I highly recommend him if you are serious about having the proper and best prescription.

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Displaying 1-15 of 57

Reviews

Tatianajl

Reviews: 1

One unhappy patient due to poor customer service

I'm giving them only 1 star not because of the doctors (they are all very good especially Dr Matthew Mast) but because of a really bad experience I had today. I have been a patient of Ross EyeCare for a while and I must admit that I have never experienced such unprofessionalism from the front staff. I walked in at 9:55 AM for a 10 oclock appointment and signed in as usual. 15mns later, I was not acknowledged.The patient who came after me get called. At this point, I walked to the front desk and spoke with the receptionist.She apologized and said that she made a mistake and processed the other patient instead of me. She told me that it won't be long. Another 10 mns later, I am still not called. I walked again to the front desk and asked her to check with the doctor how long it will take and if I can reschedule. The receptionist came back and told me that they were cleaning up a room for me and that I will be next. So I was extremely surprised when the next patient called was another lady who came in during my conversation with the receptionist. I ended up leaving after waiting for 37 mns. To make matters worse, when I called to make a complaint, the office manager did not acknowledge their lack of professionalism and even try to imply that waiting 30 mns is normal. I guess my time and business are not valuable...part of me is sad that this happened because I really like my doctor. I was hoping that they would try to make this right. It is disappointing to say the least...

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jsteezy

Reviews: 1

Best ever!

In all my years of wearing glasses (32), I have never experienced the care and service that I had with Dr. Butterwick. He took his time, had me try a couple of pairs of contacts, and was able to nail it on the head! I now realize that most of the doctors I had were just shooting in the dark for the most part. I highly recommend him if you are serious about having the proper and best prescription.

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mbcw45

Reviews: 1

Saved my eyes!

I came to Dr. Butterwick having some pretty serious eye health issues that had been mismanaged by a previous eye doctor. He was so proactive and gave such phenomenal and complete car that he literally saved my eyes and put me on a road to recovery. I will never go elsewhere!

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sunkitty

Reviews: 1

Highly Recommended!

I've been a client for many years. I'm extremely nearsighted and Dr. David Ross has always found the best options for me so that my corrected vision is good. The professional standards are high here. You will get personal attention...they care about their patients and the health of their eyes.

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hiltatl

Reviews: 4

I can see clearly now!

OK, that was cheesy- but I really like Dr. Mast and have been going here for years. Everyone is friendly, I always get on the schedule, and there is a great selection of frames. The techs are very helpful. Go get your eyes checked!

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mhmentz

Reviews: 2

Excellent Service

Provided excellent service. Everyone at the office was very friendly and helpful. I even had a misunderstanding over my bill that Ross helped me work-out after hours. Would recommend all friends to use Ross.

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PamsReview

Reviews: 1

Gave Up after 9 Months!

I was referred to the Ross Eye Care center as I needed a Dr. who would be able to work with my particular eye issues. Dr. Ross did a basic eye exam and listened to my concerns. After that I was turned over to the eye glass staff and no one can figure out how to make glasses that work with my eyes. Lots of mistakes made in ordering frames, taking measurements and prescription adjustments. Frames were expensive yet had to be tightened and adjusted all the time. They also refused to refund my money for the lenses that weren't working when I mentioned it 5 months into the process. After 9 months, $1400+ and dozens of visits taking time away from my business, I finally gave up. So I took the glasses even though they still weren't right, donated them and am using my old glasses and contacts w/readers until I can afford to go elsewhere. I'm happy so many others had a good experience. I was hoping with my particular eye challenges, that Ross Eye Care would have done a better job.

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ArthurFowle

Reviews: 1

Top Notch!

Dr. David Ross is second to none. I have been seeing Dr. Ross for well over 10 years and I was born with the worst eyes in the world and today I see better than I did 40 years ago. Dr. Ross' stay is also first class and makes sure all of my and my wife's needs are taken care of. Can't say enough about the professionalism of Dr. Ross and his staff! Arthur Fowle.

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belindacarp

Reviews: 1

Finally - the right lens prescription!

The first eye doctor in Atl area since I moved to GA (some 30 yrs. ago, who got my contact Rx and fit right. I'm a hard to fit patient, and I was shocked at the difference in the level of correction I needed when I finally discovered Dr. Butterwick. Love him - and he's cute!

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MariaArmstrong

Reviews: 1

My FAVORITE Doctor in town HANDS DOWN!!!

Two words...DR. BUTTERWICK!!! He is the best doctor I have ever had here in ATL, or anywhere else for that matter. I have been seeing him for the last 8yrs. He is so friendly and makes you feel like you are going to a doctor in a small town. He always picks right back up on your conversation from the last time you were in (I am sure he writes it down to remind himself, but still it's a nice touch.) I recommend him to everyone I know and they all love him too!!! Dr. Butterwick was also the second eye doctor that I had ever seen and he adjusted my prescription so perfectly I had no idea I would be able to see that well again ever. He is a perfectionist when it comes to contact prescriptions and it has made all the difference in the world.

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victory14

Reviews: 1

Concern and Compassion

I doubt that any other medical practioner in Atlanta can match the concern and compassion of Dr. Butterwick. He responded almost immediately when I was out-of-town with an eye problem, providing sound advice and helpful information. He followed up everyday by phone or electronically until the problem was resolved (by a doctor he referred me to). He is tremendous.

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chitowngirl

Reviews: 1

I just LOVE Doctor Ross and Ross Eyecare Group

Doctor Ross is so very willing to keep trying alternatives until the right answer is found. I have tried several different multifocal lenses and we did find a good one for me. He is generous with sample lenses and keeps giving them to me until we find the right solution. As new materials become available, he has me try those to see if we can improve on what I already have. I just love him. The staff are always friendly, helpful and courteous. It is a great place to do business.

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Taube1

Reviews: 1

Best in Atlanta if not in Georgia

Dr. Ross has been my optometrist for over 25 years. He has always gone above & beyond in the quality of service and the patient care and treatment he provides. He is a wonderful human being too - a real mensch!

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dmjatl

Reviews: 1

Can't imagine any better.

Dr. Butterwick has always been as concerned and caring a doctor as I have ever had. He's very personable and engaging. He is always thorough and never rushes through my appointments with him. I would not hesitate to recommend him to anyone.

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RavenSummons

Reviews: 1

Eyecare of Choice

Our entire family uses Ross Eyecare and Dr. Bloom in particular. Professional, expert, friendly, and caring. You can probably find eyeglasses cheaper elsewhere but Ross Eyecare does offer a wide variety of frames with great fitters and this is the only place I know where you can be assured you will be satisfied with your lenses no matter how long the process takes.

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