Beware of this unethical business: 1. Did not show up to perform work as agreed for 2 days, did not call. 2. Provided a bad recommendation on a tree replacement. 3. When I cancelled the job sales rep was rude, sarcastic and insulting. Owner never returned any of my calls. 4. They did not return my $300 deposit after I cancelled the job within 3-days right of refusal timeframe. Did not bring me the tree they claimed they purchased with my deposit. Basically they did no work, provided no product, but kept my money. 5. Do not have a physical address or e-mail, only a P.O. box. The work was scheduled in Aug 11, they did not contact me until they got notice for small claims court in Dec 11. Offered to give me back $150, told me how lucky I was that they didn't make me pay the full $1,350 invoice, remember they have yet to do any work or provide the tree, but I'm lucky...right. 6. Never replied to the Better Business Bureau compliant until final notice from BBB advising they would put adverse data on Ross's records. They did not reply to BBB until Jan 2012. 7. Small claims court date was 01/27/2012 and they did not show up, they contacted the court for a continuance, because they were in another court hearing. Can't keep track of people suing them.
Posted: 1/27/2012 • Link to this review