Is there a "O" star? I need my rotors resurfaced and called to see if they do this work. Explained I can only come on a Sat. Said no problem. Got up at 6am and drove 45 mins to be there by 7:30am as told. Was first car there but told they only have 1 guy and can only change my oil, etc. today. Will need to come back for rotors, only reason I was really there. Came to $98. and he said I could not use the $10. off coupon since it's not 100. Got up yesterday at 6am drove 45mins in a rain storm, there at 7:30am and watched them arrive at 7:40am and they saw me in the car. Finally unlocked the door at 8am and was told NO! cannot do it today; someone is ahead of you. There was no one there but left over work from Fri. (they do not take appts.) They made me wait in the cold car until 8am to tell me this...Single, senior citizen, work FT, and take my dog with cancer to South Carolina every Fri. for chemo treatments and they were so unprofessional and could care less! Doesn't feel safe driving that far every week with the car shaking. They know my story; meant nothing to them.
Area Roswell, GA
Cost Less than $250
Date March 2017
Posted: 3/19/2017 • Link to this review
I went to Roswell Auto Center to get my car's 60,000 mile service. They were so professional and explained everything to me in terms I could understand. Their prices were much less than the dealer that I had been using. I will definitely continue to use them for all my other service needs. I couldn't believe when they called me back to make sure my car was running well and I was pleased with the service!! That really let me know that they care about making their customers happy. Thanks Roswell Auto! I'll be back and am telling all my friends where to get such good service!
Posted: 7/07/2014 • Link to this review
What more could you ask for? Great service for a great price. Every time we bring a vehicle there, we get timely calls to recommend the necessary repairs, and they are done on time. No hassles.
Posted: 11/25/2012 • Link to this review
Over the last 17 years, I have been taking all our cars to Roswell Auto. They are competent, friendly and honest...a tough combo to find these days. And when you do, you stick with them. They get to know your family and your vehicles...I trust them to treat my wife and kids like they would treat me. They look out for me...they tell me what else I need to be paying attention to on repairs, and what I could put off to better manage my expenditures. I recommend to people all the time. If you're considering using Roswell Auto, I just don't see how you go wrong.
Posted: 10/30/2012 • Link to this review
I have been using Roswell Auto Center for a few years and have always been very pleased. They work quickly and efficiently to get your service done, and their customer service is excellent. I even received a follow-up phone call after my last service to see if everything was done to my satisfaction. I feel like I can trust these guys to tell me the truth, and they always have. Their prices are much more reasonable than the dealer I was using. I use them for all my service now. Highly recommend!
Posted: 4/27/2012 • Link to this review
We have been taking our cars to Roswell Auto Center for at least 12 years. I got their name from a friend who kept raving about them. After taking my Ford Explorer to the Ford dealer and getting a very expensive estimate on a repair, I took the car to Roswell Auto Center for a 2nd opinion. Not only was the Ford dealer telling me I needed more work than necessary, but their prices were MUCH more than at Roswell Auto Center. Since then, we've taken our cars there many times (including our 2 kids' cars), and every time we are so appreciative and happy with the service and the prices. They even call after the appointment to make sure that we are happy with the work done. Bar none, I can't imagine a better place to take your car. It is REFRESHING to know there is an honest and dependable auto repair business out there! Thank you to the owners, Robert and Carl! You are THE BEST!
Posted: 4/25/2012 • Link to this review
I went in for something I thought was going to be very expensive. I was prepared for a big ticket item. They told me it was a $30 problem and fixed it without delay. I hope I don't have car trouble for a long time but if I do I will bring it to them again.
Posted: 3/05/2012 • Link to this review
Carl and Robert saved me so many headaches! I have a 20 yr old truck that I only trust bringing to them. Other mechanics took advantage of me and charged me a fortune for a simple problem, saying I needed an alternator replaced when it was just the spark plug. But at roswell auto if the problem was really simple they didnt take advantage of me and charge me a ton more. Such a relief!!
Posted: 1/16/2012 • Link to this review
Roswell Auto Center Cares About The Environment As We Care For Your Car.
Because we want the best for you and the environment, we recycle all our replaced steel parts and used oil. We also go the extra mile and recycle anti-freeze and all types of freon. We do all this because we know it's important to our future generations and to you!