If you want to call and make an appointment prepare to wait 6 months, because they NEVER pick up! When you call the appointment line it literally always goes to voicemail and then you have to wait for someone to call you back. If you happen to not pick up your phone when they call back they will leave the same number to call that will take you right back to voicemail (ridiculous). I have been there several times before and the nurses are really nice, however, you will end up waiting over an hour for your appointment and the nurse I'm with (won't name who)..didn't know what my problem was and referred to Wikipedia on her computer to find out, she said "oh maybe it's this?" very unprofessional!
Posted: 3/16/2015 • Link to this review
Love... Love them all and highly recommend this group. My favorite doctors are Robbins and Zane, but I can't say I didn't like any of them that I meet during my pregnancy, which I met a lot for delivery. They all really made me feel comfortable and taken care of. Now, I will say I have been frustrated at the wait sometimes, but it is worth it to have good Drs. :-)
Posted: 1/03/2012 • Last edited: 1/04/2012 • Link to this review
Show up for an appointment 10 minutes early, check in and inquire if the dr is running behind. After I was informed 3 times that the doctor was on time and that someone had taken my chart back I wasn't taken back until 9:33. Once in a room I had to ask for a nurse to find out where the doctor was by 9:45 with my little paper gown on. Finally the nurse pract. came in, conducted my exam and spent and apologized for my wait. Dr. Robbins finally showed up at almost 10am and not once did he apologize for keeping me waiting (even w/a bad excuse) nor did he ask me 1 question regarding my health or any changes in it. Best part...he didn't even take out his stethoscope to take a listen to my lungs much more to palpate my belly.After leaving a message for the office manager and receiving a phone call back some 9 hours later I voiced my concerns. Funny thing the office manager was unaware of what had transpired. I purposely took an early appt to avoid the doctors running behind schedule.When I was pregnant my ob/gyn office never kept any patient's waiting including those that weren't pregnant.If you're not in the market for an ob find a plain old gyn to go to...I am.
Posted: 10/27/2010 • Link to this review