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Roto-Rooter Plumbing & Drain Services

(404) 249-5393 decaturga.rotorooter.com »

2968 North Decatur RoadDecatur, GA 30033   map »

Business overview

Reviews

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horrible company, 12/22/2013

$550 to replace 2 valves that cost $10 and 45 min of work. this doesnt even upset me as much as the fact that after i got a ton of brown water and instead of them simply draining the tank, they... sorry. cant help you. worthless. i am one of the owners of a big service company in atlanta. avoid these guys.

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Price Gougers!!!!, 12/20/2012

The gentleman arrived and was pleasant and knowledgeable. BUT. I guess you need to soften the mark before you rob him blind. They asked for $450 to do a very easy toilet parts refurbishment. After... I laughed him out of my house, I watched a youtube video on how to do it, bought the parts at Home Depot for $20, and did it myself in an hour. Could have been 10 minutes if I knew what the heck I was doing. THEIR PRICING IS INSULTING. Another plumber quoted $150 for the same work also. THEY SHOULD BE ASHAMED OF THEMSELVES. I bet they take advantage of little old ladies that know any better. Pathetic.

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Displaying 1-8 of 8

Reviews

LoveMyKidzz

Reviews: 2

horrible company

$550 to replace 2 valves that cost $10 and 45 min of work. this doesnt even upset me as much as the fact that after i got a ton of brown water and instead of them simply draining the tank, they sorry. cant help you. worthless. i am one of the owners of a big service company in atlanta. avoid these guys.

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csm400

Reviews: 2

Price Gougers!!!!

The gentleman arrived and was pleasant and knowledgeable. BUT. I guess you need to soften the mark before you rob him blind. They asked for $450 to do a very easy toilet parts refurbishment. After I laughed him out of my house, I watched a youtube video on how to do it, bought the parts at Home Depot for $20, and did it myself in an hour. Could have been 10 minutes if I knew what the heck I was doing. THEIR PRICING IS INSULTING. Another plumber quoted $150 for the same work also. THEY SHOULD BE ASHAMED OF THEMSELVES. I bet they take advantage of little old ladies that know any better. Pathetic.

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tonythetiger

Reviews: 3

Way over priced

$300+ estimate for a toilet repair that I managed to do with myself, a friend, and hour with $15 in parts. I'll never call them again.

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millionaire50

Reviews: 1

Roto-Rooter and Pricing

Roto-Rooter very expensive. Estimate to fix leak near water meter was $650. Another company fixed the leak for $194. Be careful with your purse with them.

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spd16tr

Reviews: 2

Disappointing pricing and practices

When my sewer line backed up I called this company based on brand recognition. What a mistake! Their electric snake could not clear the line so they sent a "water jetter." The result was that I spend $300 more and later learned that water jetting is intended for grease and silt (not roots which were my problem). Felt like a bait and switch to me. Their employees also made a mess and didn't clean it up. The next day an employee came to film the sewer line. He suggested installing a clean-out by cutting up my driveway and the price was very high. The young man seemed more like a salesman than a plumber to me. I got a second opinion from Ridgeway Mechanical later that day and their estimate was 30% lower! They did the work without disturbing the driveway, installed clean-outs in both directions and left the place like new. Avoid Roto-rooter!

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sbrandt

Reviews: 1

Too Expensive

We had a back up from our garbage disposal which caused our kitchen sink and laundry room to fill with water. It was Saturday and we had company coming for dinner so we didn't have time to wait or get quotes. Roto Rooter was there quickly, but charged $400 for less than an hour of work to clear two lines. We will never use them again!

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KL30030

Reviews: 46

Fast Service!

My home is famous for all kinds of plumbing problems and when I can Roto-rooter, they are at my door in less than two hours. I've used them four times now and the prices seem fair and the service is always good (and comes with a guarantee!)

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vicpatterson

Reviews: 3

Great service!

I've had a few plumbing problems and when water is leaking all over the floor, you can't wait to have a plumber come three days later. I can ALWAYS count on Roto-Rooter to be there within 1 - 3 hours. Fairly priced and includes a guarantee, so I feel comfortable with the work they do.

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