Royal Pet Resort is the ONLY place that I will board and have groom my "fur baby"! Excellent customer service, friendly and professional staff, clean and tastefully decorated facility as well as a genuine love, care and concern for every pet that comes to visit! I highly recommend Royal Pet Resort!
Posted: 2/10/2015 • Link to this review
I have been taking my dogs to The Royal Pet Resort in Hiram for years. They have wonderful groomers and an awesome boarding facility. It so clean and smells great. The boarding suites have tv ' s and a Web Cam so when I go on vacation I can feel good about where I'm leaving my dogs.
Posted: 2/08/2015 • Link to this review
Didn't have our reservations for large room for two large dogs. Tried to board both in regular size room with one bed for 5 day. Place was chaotic, dirty and unprofessionally ran. Was told we could leave if we didn't like what was available because the needed the room to house six other dogs. If you care about your pet, avoid this place.
Posted: 7/09/2013 • Last edited: 2/08/2015 • Link to this review
We pass this place everyday to work and thought we'd bring our recently rescued dorkie here. Our groomer, Nancy, talked to us about our dog and what we wanted. You can tell she's knowledgeable and cares by the way she handled our dog. They don't push services or products on you like the retail pet stores. Nancy did a great job, our dog was made-over! All for an unbelievable price of $30. We had a great experience and felt great we found a place like this. It's the little things that count that win me over like being greeted with a smile, friendly on the phone and in person, & taking time to explain things. We'll be back and we'll bring our other dog too. PROS: friendly on the phone and in person, clean, fun looking place for a dog, value, quality of service, locally owned CONS: none
Posted: 7/06/2010 • Link to this review
As newcomers to the area, we were very happy to find a boarding kennel near our home. We've taken our mixed lab, named Boxer, to the Royal Pet Resort twice, and both times have been extremely impressed with the cleanliness and roominess of the accommodations, as well as the friendly and caring staff. In my opinion, the only thing that would improve this facility would be if the rooms had outdoor runs attached. The kennel we used before we moved to Georgia had those and they were wonderful. We do plan to use Royal Pet Resort again and highly recommend them.
Posted: 1/02/2008 • Last edited: 2/17/2008 • Link to this review